

Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.
Address and Contact Information
Address: 3231 Southwest Fwy, Houston, TX 77027
Phone: (713) 664-0086
Menu Photos
Order and Reservations
Order: Order online
Related Web Results
Jimmy John’s Locations in Houston, Texas
Jimmy John’s | Order Sandwiches for Delivery or Pick Up
Find a Jimmy John’s Sandwich Shop Near You
Reviews
The fact that you asked for a tip at this establishment is laughable given the Customer Service.
The long-haired Caucasian gentleman has taken my order twice at this location. Every time I say hello, he just looks at me and starts ringing up my order. Fine. I probably wouldn’t like my job either, but we all make choices in life.
However, he didn’t put the potato salad that I asked to add to my combo in my bag. He just handed me my bag. When I asked if I could make it to come you said do you want medium large or bottle soda and pointed to the cooler. He never said the cooler also held the pasta salad and potato salad. I’m not a mind reader and I don’t frequent Jimmy John’s every day. I’ve just been in twice since they’ve got the kicking ranch back because it’s nostalgic for me and I’ve been very sick.
So when my bag didn’t have the food in it, I simply said hey the potato salad isn’t in there, but he didn’t say anything. He just gave me a weird look and I figured it’s because he had rang it up as a pesto Pasta salad instead, so I said I think you accidentally rang it up as a pesto pasta salad, but I wanted the potato salad. I did not say it with an attitude or anything regardless of how the interaction had been thus far… What broke the camera back for me is him sharply pointing down to the fridge and saying it’s in there they’re the same price as If I’m an idiot, and as a customer should be informed on all things Jimmy John’s…. I’ll be emailing Corporate because I don’t work at a sandwich shop and run my own business. And I guarantee if I had a customer with the experience I’ve had with him, he would be out the door. Maybe another sandwich shop franchise will do for him.
I’ll continue to order but will miss her smile and speed.
#Kimmyjohns
Usually order the Club Lulu which is turkey and bacon. Always hits the spot when a sub is what I’m craving. Both the BBQ and Jalapeño chips are excellent.
I’ve had the brownie a time or two and it was also good!
Thanks for tasty food with prompt and friendly service!