Starbucks Coffee Company

  4.2 – 192 reviews   • Coffee shop

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Come on in, stay awhile at our welcoming Starbucks coffeehouse in Potomac. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of pastries and bakery favorites. Take a moment to relax with comfortable seating and free WiFi. Explore the menu and order ahead in the Starbucks app or on our website. Plus, join Starbucks® Rewards to earn Stars toward free drinks and food, receive personalized offers, and enjoy exclusive member benefits. Since 1971, Starbucks Coffee Company has been dedicated to ethically sourcing and roasting highquality arabica coffee, bringing the Starbucks Experience to life in every cup.

Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Starbucks Coffee Company 20854

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Reviews

LEEAN PARK
The store didn’t make my order right and didn’t explain nor made it up till I pointed out with my receipt. They said they knew they didn’t make it right but didn’t have the ingredients and was it was out of stock. But in the app it never said that and the
employees didn’t tell me before hand or even when they saw me look at the drink. They didn’t apologize and just said they had no ingredients. I would have been fine if they explained the situation beforehand or even just apologized first but they ignored it and only tried to compensate after I complained. Overall this was a terrible experience. Would never come her again.
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haeyeon kim
This afternoon, I went there to order foods with the gift card. After I finished ordering, the cashier girl asked me to pay the extra fees on the card machine. She told me that only 2.90 need to pay extra; on the card machine didn’t show the additional fees until I finished the transaction. After that, I saw that they charged me extra tips without my permission. I was surprised that a cashier could stole the money without the permission or if Starbucks tell their cashier to charge extra money on the customers: Then as I found out I asked the store manager redo the transaction since it was a false transaction that I didn’t approve. But the store manager was very unfriendly and tried to redo but failed. I think first of all, I am surprised that Starbucks asked their employees to charge extra without customer’s permission; secondly, I am also disappointed that a store manager is so rude and didn’t hold with the professional way to resolve the issue. Such an awful experience that they provided. Very disappointing. They didn’t get me refund. Even though it is the small things that show how a named coffee store could do such behavior.
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Adam Lee
Made a mobile order on the app. It located in the Cabin John Shopping Center facing south to the southern parking lots. Arrived after ten minutes, and two drinks were waiting on the mobile pickup table. Did not interact with the staff at all. The Iced Green Tea and the Iced Passion Tango Tea were tasted as expected.
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Tyler T
Starbucks is starting to turn in to a mystery when ordering there; never really know what you’re gonna end up with. Its kinda fun, but in a bad/ laughable way. Very obviously busy spot. Cold brew tasted interesting today
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Ta
I had a really disappointing experience at this location on October 25, 2025, around 2:10 PM. I ordered an Iced Apple Crisp Oatmilk Shaken Espresso before heading to an appointment nearby. I took a sip in my car and immediately noticed the drink tasted off, like it was missing espresso.

I couldn’t go back right away because of my appointment, but I returned about 30 minutes later and politely explained the issue. The barista didn’t remake the drink she just added a shot into the same cup. That completely worsened the flavor, and it still didn’t taste right. I thought shaken espressos were supposed to be shaken?

What made it worse was the attitude. She was laughing with a coworker during the interaction, which made me feel like I wasn’t being taken seriously. I don’t like confrontation I just wanted what I paid for. And in this economy, paying $6 for a drink that tastes like oat milk with barely any espresso is ridiculous. A remake should have happened.

I made no modifications to the drink, so the fact that it always tastes different doesn’t even make sense to me. But this time pushed me to write a review because the way it was handled felt careless, disrespectful, and dismissive. I’ve been a loyal Starbucks customer for years, but this experience really left a bad impression. I hope store management sees this and addresses it with the team.
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Lester Chavez
Absolutely unacceptable service at 10:52:42 AM – manager on duty cannot delegate associates, one guy took an order and continued for 10 mins to fulfill other orders as I waited – the MOD was aware of the long wait and continued to serve 1 customer and did not acknowledge my wait and other customers…she cannot multi task and manage time for the customer. Long lines and only 1 cashier in this Potomac location. No receipt due to slow system. “a simple how are you doing? Someone will be with you in a minute. Apologies thank you for your patience.”
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S. Charles Smith
Standard, run-of-the-mill Starbucks.

Parking is less than optimal, but everything else is what one would expect. Can be crowded. Lovely day to sit outside, but no tables or chairs were available. Hopefully, they will place the chairs and tables outside soon.
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Sam Leitermann
Well staffed and ample seating. Lovely place to spend some time and grab a drink. The AC runs cold so bring a sweater!
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Toluwaju Williams
Amazing experience. Barista’s are extremely welcoming and engaging, they always manage to put a smile on my face, especially Daniel. I love the way he bonds with me, it made me feel like I’m a friend not a customer. 10/10 quality service.
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Tory A
I did gave it 5 star but Now I got to give it 3 star at this Starbucks because the weird Starbucks lady that called me Sir and her performance was lacking the other Starbucks lady serve me better,! If she’s not there or put her in the back and I give 5 but now I give it 3 for right now
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