Tania Borges
The pizza is great. But they lie on the app, say it’s ready and it’s not, say it’s picked up when it’s not, they almost lost my order. They are quite a mess there. At least my pizza was good.
… moreLauri Diaz
I know I ordered 30min before they closed. But, I work late nights. I know I ordered jalapeños on my pizza but, putting them under the cheese and on top of the cheese was over board. Then not putting hardly any pepperoni. I think I’m going back to Pizza Hut when I want pizza late at night.
… morePynk Dior
Incredibly poor customer service. I received my order with no sauce inside my pizza. When I called to ask them to either deliver another pie or issue a refund, the manager AMIR refused. He suggested I should drive to their location which is not near where I live, to pick up another pie. First and last time I would ever order from that restaurant.
… moreJazmin
This has to be one of the worst Papa John’s locations I’ve ever been to, and it’s in west Kendall which is crazy. Don’t even want to leave 1 star. I’ve visited on separate occasions, and the employees consistently don’t wear hair nets or gloves. The other employees would touch their phones and everything, then go right back to handling food without washing up. Tonight was especially bad—there was a woman with red curly hair who seemed to be the only one working. She took my order at the computer, then immediately started handling the pizza dough without washing her hands or putting on gloves. She grabbed pepperoni, cheese, and other toppings with her bare hands and tossed them onto the pizzas. I watched her take three more orders and make around five more pizzas, touching everything directly with her hands. It was honestly disgusting. I don’t understand how this place is still open.
… moreSuzanne Schlernitzauer
Sorry I left a tip for this delivery …. the pizza was all messed up in the box, had apparently touched the lid and was cold when it got here. Now I know why I usually order from Domino’s … 🙁
… moreCary Cuba Quintana
The manager at this store is amazing. His drivers are also very pleasant.
… moreGyzelle Rodriguez
Never have I ever heard of a manager with the inability to cancel an order and give you your money back.
Definitely not coming back to this store.
… moreelisa garcia
This is the 2nd time i make a order throught the app and when i get there, is not o my that the pizza is not ready, they lie to me saying that is in the oven but they never prepare it and is the same person. The place its Empty but they never process my order. They promise a refund….i hope they do
… moreDavid Castillo
I ordered an XL NY pizza online, specifically 10 slices for $19.50. I was given a pizza with 8 slices which had an online deal for $13.99. I told them they gave me the wrong size and that I paid for 10 slices. At first they told me they didn’t have a 10 slice pizza but they could cut the one they gave me to make it 10 slices, yep ridiculous. I told them no, i want the pizza I paid for online and that they were doing false advertising and since they gave me an 8 slice pizza then i want them to reimburse me for the extra they charged me. They suggested for me to reorder online since they couldn’t redo the current order since it had been closed but somehow they could cancel it. I told them to cancel and reorder but then they said they couldn’t order it at the store and that I had to do it online. I refused to order it online and just took my loss. I told them that I would never again order from Papa Johns.
… moreJose Naranjo
I asked for a 16″ xl pizza and got a 14 1/2″ pizza. The box is 16 1/8″ ant the pizza dances inside the box. I called and talked to the person that receives the orders and didn’t wanted to help. That’s it for papajohns with me.
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