Brenda Morrow
When at least five cars pulled in and ordered after me, then received their orders before me and left, I decided to call the manager. Luis not only made sure my food was hot and fresh, he gave me my money back, gave me two orders of large fried (which I didn’t order but appreciated), and signed a receipt so that I could get a free meal. Can you believe it? What a great way to treat your customer! I’ll be back.
… moreMeli A
I preferred the tenders over the burger but the rest of my party really liked everything including the chicken sandwich. The restaurant was clean including the bathrooms so that was good. The parking was easy.
… moreStephen Tures
They get a little busy but they’re always friendly and fast (well as fast as any Whataburger). They also seem to care about the people working there and the community.
… moreGus Fierro
Currently parked in front as asked by staff 45 min ago. We’re parked next to about 7 other cars it’s a zoo it’s a ridiculous shitte show.
… moreAllexus Bencomo
Absolutely awful experience. Whataburger usually does better than this, but not this time. The crew member named Evelyn was incredibly unwelcoming and unprofessional from the moment we ordered. She acted like helping customers was a personal inconvenience. She questioned our order simply because she didn’t want to tap it into the computer (that’s literally her job), and then refused to give us proper change because she “didn’t want to break” a $100 bill.
The laziness and attitude were unreal. If doing basic customer service is too much to ask, maybe she shouldn’t be working the register. This visit completely killed the vibe and made us not want to come back. Do better.
… moreJazmine Alarcon
Terrible experience. I placed an online order expecting it to be ready in a reasonable amount of time, but it took way longer than it should have for only one meal. What made it worse was the complete lack of professionalism from the staff.
… moreDaphne Jarquin
Very nuce costumer service, the food was good and they were very quick.
… moreAolani Salas
I, eventually, got my food but it took 20 minutes to get my order which, as I was told, was going to be “3 minutes. Well, less than 3 minutes” when there were 2 people behind me AND I’d ordered ahead on the app. Mind you, the app said it would taken 5 minutes for my order to be ready – that turned into almost 30 minutes. Had they communicated something was happening with the machine to make my malt from the get-go, there would’ve been a better understanding. But to do it when I’ve already been waiting a while? That’s crazy.
… moreJason tafoya
Really was happy to receive a call back about some complainants I brought up. Problems were addressed and compensation was provided. From the sound of it the manager is willing to help out those with reviews but mostly gets overly rude and aggressive customers.
… moreAna S. Moheno
The blackberry Dr pepper is delicious, the only observation is that when it’s crowded the staff gets a little bit confused but always friendly, so, just be patient. The burgers are always good
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