McDonald’s

  3.1 – 2,403 reviews   • Fast food restaurant

Social Profile:

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Classic, long-running fast-food chain known for its burgers & fries.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery McDonald's 36619

Hours

WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
MondayOpen 24 hours
TuesdayOpen 24 hours

Address and Contact Information

Address: 5424 US-90, Mobile, AL 36619

Phone: (251) 666-0261

Website: https://www.mcdonalds.com/us/en-us/location/AL/MOBILE/5424-HWY-90-W/2812.html?cid=RF:YXT:GMB::Clicks

Menu Photos

Order and Reservations

Order: Order online

mcdonalds.com

Photo Gallery

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Reviews

Friðrik Þór Grétarsson
I’ve been to McDonald’s countless times over the years, and one thing I can always count on is the consistency. The food is always good—hot, fresh, and just what I expect every time. Whether I’m grabbing something quick on the go or sitting down for a meal, I’ve never had a single issue with the food or the staff.

The people working there are always friendly and helpful, which makes the experience even better. It’s great to walk into a place where you’re treated well, and McDonald’s consistently delivers on that.

The breakfast menu is especially amazing. Whether it’s a classic Egg McMuffin or their hash browns and coffee, it really hits the spot in the morning. And the burger menu is solid too—lots of variety, and everything tastes great.

Overall, McDonald’s is a dependable go-to for a satisfying meal with friendly service. I’ll definitely keep coming back.
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Joshua Zirlott
I am beyond disappointed with my experience at this location today. I placed a simple mobile order for a single Hot ‘n Spicy McChicken, expecting the convenience and speed that the app is supposed to provide. Instead, I walked into a masterclass in poor customer service.
I stood at the counter for a full 15 minutes—waiting for one item.
During that entire time, not a single staff member acknowledged my presence. I felt completely invisible. Employees walked past me repeatedly, making zero eye contact and offering no updates, while my order presumably sat there or hadn’t even been started. It is unacceptable to leave a customer standing there, blatantly ignored, while the staff chats or moves around as if the front counter doesn’t exist.
The lack of urgency and basic courtesy was appalling. If you value your time or expect even the bare minimum of service, go somewhere else. I won’t be returning.
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R Godfrey
I’m not normally a fast food person. I don’t like using the machines. At least let me know you will service me shortly and I would of dined in. Seemed like I was a ghost when I was there. You know couldn’t see me.the thing about those machines Is if I wanted to work there I would. Disconnecting of human interaction. Sure they may of been busy in the back heck the lobby wasn’t that busy from my point of veiw. I won’t be back. I did go to another MC Donald’s and got served. The young lady behind the counter only wanted to service me after I said my peace and sat down in the counter booth. At the tillmans corner location service was just not good.
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Amanda Bates
Claims to be 24 hour drive through but obviously not. You have a guy on his phone not paying attention!! So beyond frustrating!!! They clearly are not taking any orders. Don’t go there at night you won’t get service
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stanley baker
This location is “24 hours” but it’s not. I am not exaggerating when I say this: during the overnight hours, the “staff” literally sit inside and just ignore any vehicle that comes to the drive thru to place an order. 4 different occasions this has happened. Not just me, it’s always at least one other car that waits several minutes before leaving. Management??
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Desha Burns
Stopped by the drive-thru for a simple order—a sundae and an ice cream cone—and ended up waiting over 15 minutes. When we finally received the order, we were given a sundae and a dish of plain ice cream. We were then told they were out of cones, yet we were still upcharged for an additional sundae without any explanation.

Attempting to clarify the issue didn’t seem to help, and the entire visit ended up taking over 25 minutes with an order that didn’t match what we requested. Overall, a very disappointing experience.
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Shelley
I had to stand at the counter for 15 min before I had to get the managers attention to get someone to take my order. It’s also hot inside and there is no ice!!. I shouldn’t be sweating while I’m trying to eat. They are super slow and got our order completely wrong. I definitely suggest going somewhere else! Completely ridiculous to have to ask someone to open the bathroom so we can use it especially when the employees don’t want to acknowledge your existence. Sad sad place.
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Peter Whittaker
I am a regular customer of McDonald’s in many States, and this is undoubtedly the worst experience I have had. I waited over 25 minutes in the drive through for a basic order. Then they had run out of Dr. Pepper so I took 2 cups of ice, the fries were cold, and items were missing from the bag.
This store needs a corporate audit to bring it up to the standards expected of a McDonald’s restaurant.
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Christa Starling
Waited forever for a dried up cheeseburger that wasn’t even edible. We were traveling, so we didn’t know how yucky it was until we were back on the highway.
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TCB Nationwide LLC Bob Warner
I’ve traveled a lot in my life and have always known that things are slower and dirtier in the south. But, places like McDonald’s are usually the exception.

Not this one though. Dirty everywhere including the grease they cooked the fries in. Black particles throughout the french fries and very bad taste and I didn’t eat them. Trash bins overflowing, floor slimy and dirty.

Something to ponder about after you read this.

Why is the south dirtier than the north ?
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