

From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Sandusky is here with warmth and welcome. Panera Bread. Food as it should be.
Counter-serve bakery/cafe chain serving sandwiches, salads & more, known for its bread & free WiFi.
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Panera Bread at 5203 Milan Road Sandusky, OH
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I had a great experience at Panera Bread. The restaurant was clean, welcoming, and well organized. The food was fresh, delicious, and made exactly as ordered. You can really taste the quality of the ingredients, especially in the soups, sandwiches, and baked goods.
The staff were friendly, patient, and professional, making the visit even better. Service was quick, and the atmosphere was calm and comfortable—perfect for dining in or grabbing a quick meal.
Overall, Panera Bread consistently delivers great food and excellent service. I’m very satisfied and will definitely be back. Highly recommended!
I was dining in yesterday and the new manager, Jarrett introduced himself. He said he had started recognizing my custom sandwich order and wanted to make sure I had been satisfied with it, not only right then, but also in the past. He even asked if there’s any other way he could make it better in the future. He even recommended an additional topping that proved to be an amazing addition! Not only is he supper attentive to exactly what’s ordered, Jarrett seems like he genuinely cares about making the customer happy and it really seems like he enjoys doing it.
This level of care and attention does not exist at, not only every other Panera around, but every fast food place out there.
I hope Panera realizes how valuable of an employee Jarrett within their company. He embodies the personality and spirit of a maître d’ at a high-end restaurant and deserves to be respected as such by his employer.
8/14/25 – Order: 6051715959917594 – Food showed up an hour late. Was supposed to be delivered 11:15 – 11:30 a.m., I called at 11:30, they said it was going to be another 15 minutes, they just left. I called at noon, no answer, I called at 12:05, they said they were stuck in construction. They finally showed at 12:30. I was called by a manager at 6:00 p.m. wanting to know details, she told me she was going to issue me a $150. voucher for my next order. I haven’t seen anything or any physical vouchers.
The food is excellent, but the team and staff needs to work on accuracy and timing. The staff is very polite, its hard on my end when we are hosting important visitors and expecting timely delivery.
That being said I’m giving 3 out of 5 stars because they could have done a little bit better with the cleanliness. While I wouldn’t describe the place as “filthy,” it was far below the level of the standard I’ve become used to at this chain.
Bathrooms and dining area needed a once over.
I told an employee the tables needed cleaning and she cleaned one table top and disappeared. Another employee came out, and my wife and I both told him how filthy the restaurant is and about my salad. He apologized and disappeared too, like Casper the Ghost.
I had the asian sesame chicken salad, and it was awful. The chicken tasted like it was boiled. I posted a picture of it.
Before leaving, my wife told several employees behind the front counter how filthy dirty it is and that they should be ashamed of themselves. How did they respond. . . like they were shocked
UN BELIEVABLE