Dogwood Social House O’Fallon, MO

  4.2 – 874 reviews   • Restaurant

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✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Dogwood Social House O'Fallon, MO 63368

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Dogwood Social House O’Fallon, MO is an American restaurant in O’Fallon, MO. Read reviews, view the menu and photos, and make reservations …

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Reviews

Zym Zaz
Had a Sunday brunch with my friend at Dogwood. It was our first time going, and we love it! She ordered jumbo wings and I ordered the garbage burger. It’s delicious with sidewinders (curl-cut fries)! Topped it all off with ice cream on a waffle. Delicious as well! Our server, Rain, was excellent! This is a big place, filled with arcade games for the whole family. I’ll have to return to play!
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Taylor Shea
I was here two nights in a row. The arcade and store closes at midnight. While I was in the arcade, an employee came over and said she was closing the entire thing down around 11:40pm. I looked at her confused and said “isn’t it open until midnight?” And she snapped back with a “yeah but I have to get stuff done”. Wow. That is so not how to run a business. I was kicked out of the arcade early for no reason other than she didn’t want to be working? Definitely will need to speak to management about this as this was unacceptable. If recommend going anywhere else until they resolve this situation. I’ve attached a photo I took with my Apple Watch showing the time after writing this review and the closed down arcade.
Edit: Wow. The ending experience here left my jaw dropped it was so unprofessional. I left my jacket in a booth while over in the arcade. The worker who closed the arcade sooner had heard me grieving to my friends about her closing the arcade, which I do not care if she heard or not, she should have done her job I would have said that to anyone there. The unprofessionalism continued when she grabbed my jacket and moved it somewhere. I’m sure before they knew it was mine they put it in lost and found, but when I asked the bartender for it she said she hadn’t seen it and gave me a sorry shake of her head. I began searching for it but given I knew right where I had left it, and had nothing to drink all night, I knew it had been moved. I was walking back near the bar when I heard the bartender, which hadn’t seen me walk back up yet, lean forward say “I know where her jacket is” to the two older gentlemen she had been serving. Me and one of the men made direct eye contact and I continued walking around looking for my jacket. The one girl I’d been having issues with moved something, I’m assuming my jacket, from what looked like a side room and place it on a barrel. Then the bartender said “there’s a jacket on that barrel over there” and pointed to the corner of the store near the slot machines and golf game which I had not been near all night. We never walked over there once. No one from my group moved my jacket or even touched it. We never went near the slot machines or the bathrooms. They moved my jacket and I’m assuming were either going to throw it away or just keep it in lost and found from me. This was wildly unprofessional and unacceptable. And to boot, why would the bartender suddenly know where once jacket is all the way across the store way out of her area if the other lady had not pointed and told her she just put it back there. This was just absolutely ridiculous and I definitely need to speak to management about this.

I think they think that they can get away with whatever because customers are drunk. I was not. They paid no attention to the two girls acting behind inappropriately for a public setting (let’s just say clothing was being removed or moved away..) but had an issue with me the entire night. They clearly weren’t interested in more than getting off work as soon as possible and while I get that everyone’s human and no one wants to work, that really affects a business and you should work at a different job if you hate it this much. The entire issue started from employees having both poor attitudes and poor work ethics due to seemingly not wanting to work there. If management is wondering why every table is empty most nights, the night crew is seemingly the main reason why because the food is actually pretty good for an arcade bar style and it’s really fun when they’re working well and being nice/doing what they’re supposed to. The first night was wildly better than the second and the girl who shut down the arcade was NOT working the first night
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Peter Fitznugly
Ordered 2 large pizzas,a hawaiian and a pepperoni. Reither they were short on supplies in the kitchen,or extremely stingy with the toppings. There were literally 5 pieces of ham on the hawaiian and 10 pepperonis on my pizza. Both were incredibly salty. Not worth the price,never again.
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Roger Chaffin
Nice spot for kids and adults to hang out and eat/play. I believe after 9pm it’s adults only. There is an arcade, small bowling alley, axe throwing, pool tables, cornhole, and lots of lounge space with huge TVs in the bar area. Everything on the menu looks amazing and reasonably priced. The self serve beer wall is my favorite part
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Elizabeth McPeak
Called on Sunday, January 11 for Saturday, January 17 for 9 people at 6. Person on phone said they would tell the manager, took my name and phone. When we showed up at 5:40 they didn’t have the reservation, then later they said they had booked us when another party was supposed to be ending. Same thing they told the people that came in after us with a reservation they couldn’t find for them. First had a table for us but asked if we’d be done by 8? We were celebrating a birthday with 9 people and service can be slow there so we said no. They finally found a space for us. Food was good but lots of food runners seem to have no idea what table food goes to. Ordered 2 pretzels as appetizers but food came out first so told waitress to cancel them. We were done eating when pretzels came out, waitress got busy and forgot to take them off, she did take them off bill. The volume of the football game was so loud in at the front desk even the workers couldn’t hear. Great screens for watching football
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Adam Weatherford
Updated:

To start with, there was no one up front when we walked in. We stood around for about 15 mins. And the just took it amongst ourselves to sit down. Our server Logan was absolutely HORRIBLE. A very smug attitude and paid no attention to us. We were there for an hour before we ordered and that’s after I stopped him twice and my wife stopped him twice. The food was cold. There was no sauce on the pizza. I had to get him three times, to get my bill and he still never brought it. I had to go up to the bar to pay and he was just sitting up there doing nothing. The place wasn’t that busy and they seemed to have plenty of staff. The girl at the bar, unfortunately I didn’t get her name, was extremely helpful when I told her of the issue, and seemed sincere when she apologized. And told me she would address it with the manager immediately. We’ll see what comes of that.

Update:
Management contacted me after reading my review. They comped me an entre and appetizer so we gave it another shot. The food and service was much better this time around. I really believe at this point that it was the particular server the first time. Our server this time was great. Food was hot and good. I highly recommend the pizza, you get a lot for the price, and the burnt ends. I’ve had burnt end at bar b q restaurants that weren’t as good as these. Just a heads up, if you go on a weekend night, it’s quite a bit louder. It’s wasn’t easy to hear my wife from just across the table. Overall great experience the second time.
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Larry No
Our family celebrated our Grandson’s 12th Birthday today at Dogwood Social House. This review is conflicting in few ways. The venue is larger, cleaner and newer than Dave and Busters.
At 1:30 in the afternoon it was busy, loud and evident at least eight other groups were celebrating birthdays or events which certainly added to a festive atmosphere. Crowded and justifiably noisy…we could still hear each other without having to shout.
On the disappointing end… with a menu of significant choices… we were all excited and wanted to order shareable items and individual meals.
Cutting to the chase…they were drastically understaffed. The servers did their best… but they were challenged in getting drink orders and eventually the appetizers and entrees taken.
They were sincere and did their best.
A Gyro wrap was extremely salty andcold and fries over seasoned. The two large pizzas looked great…however were bland and took a 2nd place to Little Caesars. A two meat entree with pulled pork and chicken were over salted. Not the server’s fault…but 3/4 of that meal was left behind as was the Gyro wrap.
Great venue for celebrating…but their food prep, flavors and overtaxed servers were regretful.
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Garret Gutting
We had a rough experience here. We were seated to the left of the bar in the large area. Our server apparently had the ENTIRE area and was absolutely overwhelmed. It really wasn’t all his fault but the service was awful. I had to ask FOUR times for our FIRST drinks. Parts of our food came out at different times except mine, which never did come. The bathrooms were really dirty and the rest of the restaurant wasn’t much better. The area where the servers get drinks from the bar is visible and disgusting. The arcade is a total waste of money. The only thing I liked about this place was many of the main floor games are free to play. We will not be back.
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Jaimie Vaughan
Honestly… the food prices were kind of insane for what it is. The pasta we got came out cold, our server was very nice, but everyone else that brought our food to us seemed awfully pissed off to be there. My kids enjoy the random games… but it’s not really a family establishment, IMO… it’s basically a bar you can bring your kids to without getting in trouble. I have zero interest in ever returning.
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rob marchbanks
Went there for lunch today. I had the brisket meal. My wife had the Southwest bowl. My brisket meal was very skimpy. It was only a couple of pieces and they were really thin and dry. My wife’s meal was not very good either. The chicken in her Southwest bowl was tough and did not have the Chipotle ranch dressing. The service was also very lacking. I had been wanting to try this place. The food looked good on Facebook. Otherwise, it seemed like a cool place with huge screen TV’s and games etc.
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