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Casual chain restaurant with a festive vibe serving beer, cocktails & a wide menu of American fare.
Address and Contact Information
Address: 495 Prospect Ave, West Orange, NJ 07052
Phone: (973) 243-2700
Website: https://locations.tgifridays.com/nj/west-orange/495-prospect-ave.html
Menu Photos
Order and Reservations
Order: Order online
Related Web Results
TGI Fridays West Orange NJ | Grill & Bar Near South Mountain
495 Prospect Ave West Orange, NJ, 07052 Phone icon Telephone (973) 243-2700 Hours icon Open.Closes tomorrow at 1:00 AM Coming Soon!
TGI Fridays Restaurants in West Orange, New Jersey
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West Orange – Order Online – TGI Fridays
West Orange. 495 Prospect Ave, West Orange, NJ 07052. Pickup. ASAP. Pickup Available • Closes Thu at 1am EDT. This location is in a different time zone from you …
Reviews
YL
Went there for the Christmas special, and they have the worst sliders. Even a McDonald’s hamburger is less dry than this. And how is the rib so bland? All they had to do was add more BBQ sauce.
… moreNajada Jones
They have roaches. Management was very rude and did not care. She asked me what you want me to do about it. She also informed me that I will still be charged. I’m honestly disgusted. I also called when I got home, the same female manager was nasty and rude like it was my fault. She also she that I have no proof and that I will not be receiving any kind of accommodations.
… moreFuqueen Geralds
I ask a customer what was their order. I order the same and did not receive the same thing at all. Also my chicken was not cooked well at all and shrimp nothing looked grilled about my order at all. I had the grilled cajun and shrimp alfredo pasta. Manager came telling me it was the same it wasn’t. Instead of offering me a better dish. She didnt she just said ok left nothing resolved .Waiter was on point. He gave me good service from the beginning Good server. Food wasn’t at all. Won’t be coming back at all.
… moreRoberto Vidal
I know I shouldn’t expect much from a chain restaurant, especially a TGI Fridays. But this place has fallen so much from what it used to be. Food was nothing more than microwave dinner quality, our server was good but he was overwhelmed with too many tables to serve. And not to mention the cost vs the quality of food is doesn’t make sense for what they are charging.
… moreK P
I went there around Christmas. They made the interior decorations very inviting. Nothing wrong with my server. However the food was horrible. It says a lot how the chain is going. My rack ribs were mostly bone, with very little meat. My loaded tots in the Level Up Trio tasted like government potato powder. Very sad how this chain is going. You can see the cost cutting.
… moreTanya McCormick
The stare manager needs a raise . Her holiday cheer fills the entire resturant . It’s like walking into a winter wonderland .
Kids and Adults will be able to enjoys a nice holiday drink and amazing photo opps
… moreKids and Adults will be able to enjoys a nice holiday drink and amazing photo opps
Dana F
Beautifully decorated for the holidays! However, the service was not great, we waited at least 30 min for our food- pasta, and chicken with fries and the restaurant was not busy at all. When we finally got our food, you can tell it had been sitting for a few minutes as it was lukewarm, but the food was yummy. The waitress did not check in on us after we finally got our food. We had to chase her down to even ask for boxes and the check.
The bathroom was deplorable- the floor was so sticky, my sneakers made a loud sound every time I took a step. The toilets were filthy, the toilet paper wasn’t even on the rolls, and you can tell it hadn’t been cleaned in quite some time.
… moreThe bathroom was deplorable- the floor was so sticky, my sneakers made a loud sound every time I took a step. The toilets were filthy, the toilet paper wasn’t even on the rolls, and you can tell it hadn’t been cleaned in quite some time.
Vi Vi
I had an extremely disappointing experience, will absolutely never return.
From the moment we were seated, our waitress gave off the energy that she did not want to serve us. We tried to be polite and even uplift her mood, but her attitude never changed. We waited nearly two hours for our food. Someone else brought our drinks, and they even managed to get that wrong , we asked for regular water and were served sparkling water instead. When we politely informed our original waitress, she seemed annoyed rather than apologetic.
Our waitress disappeared for most of the night, sending other staff members to bring our food. Every time we tried to wave her down, we were ignored. We even had to ask the person delivering our food to call our waitress because we couldn’t get her attention.
When the food finally arrived after over an hour of waiting the plates were scorching hot to the point you couldn’t even touch them. Yet somehow, the food itself was cold. I ordered a medium-well burger and received an overcooked, dry burger. One of my guests ordered pasta, and it tasted like day-old leftovers. We sent it back, and my guest refused to order anything else because the experience had already ruined his appetite. Another order came out wrong, and when it was corrected, it was brought back with clear attitude. The waitress loudly listed the “missing ingredients” in a tone that felt like, “Here, take it and stop complaining.”
To make matters worse, some of their signature drinks were missing ingredients listed on the menu. We were there at 10 PM, and the restaurant doesn’t close until 2 AM, so there was no excuse for the lack of quality or preparation.
The atmosphere was just as unpleasant. People near us were openly vaping and blowing smoke while others were trying to eat. The bar crowd seemed to receive far better service than table guests. People who were seated after us got their food before we did. We also ordered a side dish that never came, yet it still appeared on our bill which we had to dispute.
When it was time to pay, things became even more unprofessional. We asked to split the bill, and instead of handling it properly at the table, our waitress went behind the bar and yelled across the restaurant, pointing at us: “It’s y’all three on one, right?” That was completely inappropriate and embarrassing. There was no reason to shout our business across the room.
The food was so unpleasant that none of us took more than a few bites. It was a complete waste of money and their prices are not cheap. The entire experience was lacking: service, quality, professionalism, and atmosphere.
Honestly, I should have taken the hint when we walked in on a Saturday night and the place was nearly empty. That should have been the first red flag.
This place has definitely lost its touch. I will not be returning.
… moreFrom the moment we were seated, our waitress gave off the energy that she did not want to serve us. We tried to be polite and even uplift her mood, but her attitude never changed. We waited nearly two hours for our food. Someone else brought our drinks, and they even managed to get that wrong , we asked for regular water and were served sparkling water instead. When we politely informed our original waitress, she seemed annoyed rather than apologetic.
Our waitress disappeared for most of the night, sending other staff members to bring our food. Every time we tried to wave her down, we were ignored. We even had to ask the person delivering our food to call our waitress because we couldn’t get her attention.
When the food finally arrived after over an hour of waiting the plates were scorching hot to the point you couldn’t even touch them. Yet somehow, the food itself was cold. I ordered a medium-well burger and received an overcooked, dry burger. One of my guests ordered pasta, and it tasted like day-old leftovers. We sent it back, and my guest refused to order anything else because the experience had already ruined his appetite. Another order came out wrong, and when it was corrected, it was brought back with clear attitude. The waitress loudly listed the “missing ingredients” in a tone that felt like, “Here, take it and stop complaining.”
To make matters worse, some of their signature drinks were missing ingredients listed on the menu. We were there at 10 PM, and the restaurant doesn’t close until 2 AM, so there was no excuse for the lack of quality or preparation.
The atmosphere was just as unpleasant. People near us were openly vaping and blowing smoke while others were trying to eat. The bar crowd seemed to receive far better service than table guests. People who were seated after us got their food before we did. We also ordered a side dish that never came, yet it still appeared on our bill which we had to dispute.
When it was time to pay, things became even more unprofessional. We asked to split the bill, and instead of handling it properly at the table, our waitress went behind the bar and yelled across the restaurant, pointing at us: “It’s y’all three on one, right?” That was completely inappropriate and embarrassing. There was no reason to shout our business across the room.
The food was so unpleasant that none of us took more than a few bites. It was a complete waste of money and their prices are not cheap. The entire experience was lacking: service, quality, professionalism, and atmosphere.
Honestly, I should have taken the hint when we walked in on a Saturday night and the place was nearly empty. That should have been the first red flag.
This place has definitely lost its touch. I will not be returning.
Tiffany Campbell
Hi there! I’ve been coming there for a while now Fridays is definitely a place where you come for some quick apps and drinks. The servers there for some reason can’t get it together. They magnify the idea that someone can’t just stop in there for quick food even if you can’t afford a tip. You can always tell when the attitudes are there for you yesterday I was there getting food and the server had to finish cleaning off my table by putting on other silverware for the next day because he was leaving, rushed me out of there by telling me there’s no rush, but kept asking me and clearing my table when I wasn’t finished this just shows the passive aggressiveness. It’s just a meal, but I cannot pay for a meal if the servers are rude And I’m not ready to leave yet I hope to expect better things from my home place.
… moreAlan Kay
We walked in and waited 15 mins to be seated. Once seated its took another 15 mins to get a server. Once a waitress finally came over we ordered an app and broccoli soup. A few mins later another waitress comes over and said she will be our new waitress. Kinda of confusing but it is ok. The app came out and instead of broccoli soup we get streamed broccoli brought to us. We immediately said we ordered soup this is not correct. When the dumpling app came out we were given no utensils or plates. We ate the app with our hands. The waitress was completely clueless. Then the burger and fish and chips came out. The fish and chips were raw and undercooked and the burger looked nothing like the advertised pictures and was cold. Especially the bun. I can get a better tasting burger at a McDonald’s. When the manager was told he came over after a few mins didn’t introduce himself with his first name but to just say he’s one of the managers. He credited us the 2 main courses and asked how the service was. When we told him how it was from start to finish he kept shaking his head in disbelief and walked away. Not even an apology for how bad the service or food was. The least they could have done was not charge us for the 2 soft drinks and app we ate with our hands and raw food. This place has really gone down hill. We will not be returning here. The lack of care for there customers and the quality of food is complete garbage. This is not how any business should be ran.
… more