McDonald’s

  3.1 – 2,191 reviews   • Fast food restaurant

Social Profile:

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Classic, long-running fast-food chain known for its burgers & fries.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery McDonald's 48912

Hours

TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
MondayOpen 24 hours

Address and Contact Information

Address: 3220 E Saginaw St, Lansing, MI 48912

Phone: (517) 332-0548

Website: https://www.mcdonalds.com/us/en-us/location/MI/LANSING/3220-E-SAGINAW-RD/12123.html?cid=RF:YXT:GMB::Clicks

Menu Photos

Order and Reservations

Order: Order online

mcdonalds.com

Photo Gallery

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Reviews

Emilio Rivera
This pic of Medium fries sums up service after 6pm. The attitudes towards other customers is grumpy and fed up. Watched a young worker say “not my problem” after 3 cars plus me were sitting for about 25 mins (morning). During the day its decent with the older workers. During the summer its better.
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Alaska Caliape
There was hair in my food…
Took it in and asked an employee at the front for some help or for a manager and was met with “I don’t know where he is”.
Anyways, manager finally came to the front and just said “I’m sorry” (which was kind of him) but then walked away. Didn’t ask if I wanted it remade or a refund, just walked to the back. A different (and very kind) employee asked what I needed help with and went and got a new burger, which was nice but I really would have just preferred a refund.
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Kaytlynn
TERRIBLE!!!!!!!
So people can’t read tickets????? How do you mix up a coffee and a frappe? I ordered it thru the app, thinking people can read a ticket. Doesn’t surprise me. Minus well tell you people to pick at random because that’s what you do. NEVER ordering from this place again. I mean it really sucks someone can’t read order. Hard working money down the drain. Wont even get a resolve from this. TYPICAL WASTE OF FOOD
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Raby Bodiford
A week prior, I visited this locations drive-thru and was asked to pull forward and wait for my order. I waited, approximately, 5 minuyes minutes and went inside.

My order was sitting long enough to cool off. To make matters worst, the order was wrong. After speaking with Mgr. Nicole, she permitted a replacement sandwich for the error.

This morning, my visiting experience was bad enough for me to decide never to return to this location.

Around 5:45 am, I waited to be addressed at the speaker. After a 30 seconds or so, I drove up to the first windows. Two guys walked by, appearing to be viewing something behind the wall to my left. The guy who stood further back, yawned and held the open mouth stance. This may have been 15+ seconds; it reminded me of Scary Movie.

Due to no one acknowledging my presence, I drove up to the 2nd window. The young woman ignored me and walked away. I got out of my vehicle and shouted throughthe opened window, “Good morning!”

She came back to the window and told me that I didn’t wait 2 seconds, at the speaker, before I moved forward. I told her that I waited longer than 2 secs. She told me that the frap machine was down. I told her that I was there to pick up my mobile order. I informed her of my visit a week prior, letting her know that I waited for my order and had to go inside to get it. That was my reason for moving forward today. She asked me if my previous visit was this early. My daughter answer that it was around 7:45am.

The young woman mosied over, being intentionally slow, to view the mobile orders for the code I gave her. She took her time making the drink.

Eventually, she gave me the order and, passive-aggressively, bidded me a great day.

From this experience, I evaluated a team that was present, but, they weren’t happy about being there that early.

Mc Donald’s put the fast in fast food. The team would not have made the cut under the Founder Mgmt.

I am a stickler for giving honor where honor is due; there’s no honor due here.
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Blake Burress
Don’t go here if you dont have to. People that run the drive through dont know what they are doing. Sat at the one speaker box for 5 cars and they still never got to us. Had to back out and go to the other lane. And when I did that they started to use the other speaker box I was initially at. Been here for 45 minutes so far and not even at the window cause they dont know how to alternate speaker boxes to check people in efficiently
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Moose
First time to order from this McDonald’s branch and the food was good. I got a triple quarter pounder with lemonade and a big Mac. The quarter pounder was so good and freshly made, the lemonade was so refreshing, the fries and Big Mac were average. Overall, the food was fine.
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Brian Collins
When they have everything in check, this is a good location. But I’ve pretty consistently either gotten the wrong food, waited at the drive thru speaker for far longer than I should have because they forgot to switch speakers (with several cars going by in the other lane AND when I’m the only one in line), and I’m met with animosity when I try to let them know what the problem is when any of these things happen. Otherwise, the food is of typical McDonalds quality, the staff is typically friendly, and when everything goes well, it’s a pleasant experience.
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Kimberly Lavon
Unbelievable error. I ordered a number 9 with a coke and pie. No customization. Nothing confusing about my order. Yet after me asking for the number 9 not once but 10 times the order was still wrong. I had to say something.

The total was wrong. The order was wrong. The bag was the smallest they carry and couldn’t fit all the food in it. And when I got the food some of it was missing.

Not demanding perfection. Asking for what I paid for.
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Bob VanCamp
Expect 20 minutes in the drive thru for breakfast. I don’t understand it. One day it goes smooth. The next it could be 20-35 minutes long setting in the drive-thru. Something is wrong here. I’ve been 20 minutes late for work because I wanted a black coffee. I don’t know what’s happening here. Expect the worst and hope for the best.
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Jakup Abedin
My order is based on speed, customer service, and of course taste. I ordered the steak, egg, and cheese bagel. Customer service was great as well as well speed. This was the first time I actually didn’t like my food. Oddly, it looked great the way it was assembled but the taste was just off. The steak was too dry and not as seasoned and not even onions nor sauce.
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