

Welcome to your Fort Mill Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
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Reviews
I’m sharing this feedback in hopes that management at this Chick-fil-A location can address a recurring issue. My orders are frequently packaged very sloppily, with food appearing thrown together and messy when the container is opened.
I have even started going inside the restaurant to specifically request that my order be prepared and packaged more carefully, but unfortunately the outcome has not improved.
Given the price customers are paying and Chick-fil-A’s reputation for quality and service, I would expect more attention to presentation and care in assembling orders. I’ve attached a photo to illustrate the issue and hope this feedback helps improve the customer experience moving forward.
That being said, there is one manager at this location whose behavior toward employees is concerning. I usually go through the drive-thru, but on several occasions—both inside the restaurant and while picking up DoorDash orders—I’ve overheard her speaking to employees in a snappy and belittling way. The workers often seem cautious around her, which is unfortunate, because they clearly work very hard. I wish corporate would visit this store and observe how she interacts with her team.
On a positive note, there are several employees who truly make this location stand out. In the mornings and afternoons, there are a few kind women who work outside assisting customers. I’ve had great interactions with Maggie, Allie, Trinity, and London. Maggie always has a great attitude despite it being early, and London is one of the nicest service workers I’ve met—she’s always friendly, joking, and complimenting little things even when it’s extremely busy. Allie works incredibly hard to keep the drive-thru line moving, no matter how long it gets. That’s admirable.
I really appreciate being able to have genuine interactions with employees rather than just placing an order and leaving. These young women clearly take pride in their work, and whoever trained them did an excellent job.
My salad was fresh with all the toppings included.
I wish the Chick-fil-A in the Viewmont area of Hickory could do this well.
I recommend the Chick-fil-A in Fort Mill, SC for the best meal and the nicest staff around.