jon scott
Just bit into, and probably ingested some sort of paper foreign object in my double quarter pounder with cheese. Thought it might have been part of the packaging somehow, but there are no signs of any tears or missing pieces on the package.
IPDATE 12/16/25: I have tried leaving a review/reporting this to the link/website provided. I’m not sure if it’s not going through, even after I went through the trouble of going back and getting the store number (which you have to have and can’t just identify the location by address) it’s been 3 weeks and no follow up… no second attempt to find out more, the can apparently email me because that’s how the contacted me and asked me to follow up with them, but they haven’t responded to anything yet. SURE, YEAH I CAN SEE JUST HOW SERIOUSLY YOU TAKE THIS SORT OF THING!
… moreIlaise Finau
Came here to redeem our Happy Meal coupons that were gifted to our kids from church. We’ve came here once before and used the coupons and didn’t have too much of a problem. This time we came and the Man that seemed like a supervisor or manager was giving us a hard time. Finally after 15mins he took the orders and we were able to redeem our happy meal coupons. Once they arrived one of the happy meals didn’t even have chicken nuggets in it and had to go back to get the missing chicken nuggets just to notice my other child didn’t have fries in theirs. The 3 chicken nugget meals didn’t come with any sauce and it seemed like they didn’t care about the mess up when I went back to kindly let them know these items were missing. Definitely made our night as a family a bit down after coming in happily. We will not be back at this location. I understand this fault may not be on the head manager here but why give these coupon cards out if the staff don’t know about them. The customer service here ruined my appetite to want to come here again with my family. We will support the location in Euless as they don’t give us a hard time ever.
… moreValerie Mosqueda
They messed up my order again. They are always in a hurry to get you out of the drive thru or they make you wait a long time in front. They miss a whole meal and for a “fast food” place its ridiculous. Ive have been here before it was good but lately they have been messing up my orders and im usually a person who doesn’t write reviews. Please get that fixed and make sure your employees are doing what theyre supposed to be doing.
… moreAbbigail Ristau
Bruh I ordered a shamrock shake and they gave me this with no receipt the guy at window was so fast to close it I couldn’t ask, it tastes like a vanilla shake mixed with the shamrock
… moreAmerica Peña
I went inside and no one was there to greet me so I used the kiosk. I only had cash on me so I had to pay at counter and tell me why they would just look at me and ignore me and I was standing there for the longest (about 8 mins). The customer service is ridiculous because I overheard how they would talk to other people too. This Mcdonald’s used to be my to go place but based on these past few times they deserve a bad review.
… moreKeaghan Young
This McDonalds food and drive thru service is awesome the people in the drive thru are so friendly. HOWEVER…. However…. The inside needs HELP in the worst way. I have been here the last 2 weeks eating INSIDE and every single table was dirty. Not ONE clean table to sit at. My son went up to the counter and asked for a towel to wipe these tables down and a guy gave me dry napkins. Like seriously you really think dry napkins is going to clean these dirty tables?! So I went up there and asked for a WET towel thinking maybeeeee somebody would get the hint and come out here and wipe some of these tables down…. NOPE wrong so I took the towel and started wiping down these tables my self. Come on McDonald’s do better. You guys are a very busy place with in and out customers have it nice and clean for others to enjoy their meal.
… moreKathy Rodriguez
I just picked up my mobile order and this is how they gave me my hot chocolate which by the way is almost $4.00
I’m very disappointed I come here several times a week ☹️
… moreAmanda Holtzman
I just had a horrible experience at this McDonald’s. It is about 2:00 p.m. on a Tuesday afternoon so not that busy. When I was ordering my food the lady was really rude I was trying to get the code to use for my app and she repeatedly pressed me to speak while I was trying to get the app to load. Then when I go to the window to receive my food two of the freezes were melted and I said can we trade this out for ones that aren’t melted and very snappy she replied back they’re not melted they just come out like that .. yeah melted… She did ignore me the first time I asked her for it and shut the door and I know she heard me. Then she tells me to pull up to spot number one while they continue to service the entire line behind us at least 10 to 15 cars passed us while we’re watching them hand out cars with two bags of food etc. so we wait for almost 20 minutes to get our food. And they bring us the wrong drinks and all the food is cold. My burger is so cold the cheese is hard. Tried to call up there twice to complain but they don’t answer the phone. Rude staff, TERRIBLE service, and cold food! See photo for hardened cheese
… moreTrevor Risley
I had placed a movile order for curbside pickup as soon as i got off work (i work in dallas) and it was 50 minutes away so i figured id do it ahead of time and then pick it up closer to home. Well i placed the order and then when i got there the order never went through and i was having issues with the app. I did get an email for a mobile receipt tho. Regardless i was still having issues and didnt know what to do since i already paid for it. The manager stepped in to help resolve the issue right away so thank you so much to him. He was very respectful and helpful with the issue. 10/10 recommend this location
… moreMarkus Impola
I would give this location 0 stars. Horrible wait time and they messed up the order. Called the location and really didn’t seem like anyone cared. Just go to a different location and hope they close this one down.
I’m contacting McDonald’s corporate to perform a through review of this place. Seems like the recent reviews warrant this BIG time.
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