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Wood-fired steaks, ribs & other hearty American eats are served in rustic digs overlooking a creek.
Hours
| Monday | 3–9 PM |
| Tuesday | 3–9 PM |
| Wednesday | 3–9 PM |
| Thursday | 3–9 PM |
| Friday | 3–9 PM |
| Saturday | 3–9 PM |
| Sunday | 3–9 PM |
Address and Contact Information
Address: 1654 East Pkwy, Gatlinburg, TN 37738
Phone: (865) 430-1551
Website: http://www.crystellecreek.com/
Menu Photos
Photo Gallery
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Reviews
Veda Randall
Such a cute little restaurant tucked along the creek in Gatlinburg. The atmosphere was cozy and peaceful with the sound of the water nearby. Great food, friendly service, and the perfect spot to relax away from the busy strip. Definitely a hidden gem. I got the salmon, broccoli, and sweet potato fries. My husband got the Ribeye with baked potato and salad. SO YUMMY!
… moreNeil Taylor
We picked a great time to visit a there weren’t many people here. We started with a bottle of red (very reasonably priced). I had the spaghetti and meatballs and was not disappointed. People started rolling in shortly after we arrived but service did not suffer.
… moreAnnette Allen
We had dinner here tonight and it was wonderful. There was no wait and the restaurant was very clean. Our meals came out quickly and were very tasty! I especially enjoyed the cocktails
… moreAmy Marshall
Wish I had taken a picture of the cheese curds! We had a great dinner. Josh G. was over the top kind, knowledgeable, and attentive. There was a wedding going on at the same time and you wouldn’t have known. Everything was so good!
… moreJer Graul
My wife and I visited Gatlinburg and wanted to eat at a “hidden gem”. We try to patronize the places off the beaten path, away from the hustle and bustle.
We chose to dine at Crystelle Creek Restaurant and upon arriving, we were immediately seated next to a window. It wasnt a bad spot, but my chair was like an old office rolling chair with wheels. Still not bad but where we were seated, there appeared to be, what I can assume, an old vent that had been blocked off with wood and my chair kept rolling into it, preventing me from moving my chair as I liked. Still, not terrible, just a minor inconvenience.
We ordered the Appalachian Smoked chicken, a salad, and a baked potato for the wife and I to share. The chicken and salad were great. The thousand island dressing is made in house and I promise you wont find better in Gatlinburg! The baked potato could use some work. Maybe season the outside of the skin with some sea salt or other seasoning before baking.
Now, the deal breaker for me, and the reason for the negative review is…. this place is potentially stealing from customers. Let me explain. If you look at my pictures, you will see what the prices are on the menu. Notice the Appalachian smoked chicken is $23? I had a glass of wine too at $6.50/ glass. Whe the bill came, as you can see, its higher than the prices listed on the menu. When I brought this to the waitress attention, she said it was “tax”. I asked how this could be if there is a separate line for tax further down. Her reply then was, “its Tennessee, thats just the way it is.” She also didnt get a manager or anything as requested either to try and understand.
This doesnt sit well with me. If there is a charge on the bill that isnt exactly what the menu price says, you should fix it. If you cant fix it, have an explanation for it instead of just saying, “Thats the way it is.” It wasnt much higher than what the bill listed the price for, but thats not the point. If they do this on 200 different guest checks per day, how much money are they stealing from customers over the course of the year?
I would not recommend this places simply because they are messing with your money. The food is ok, but the fact they upcharge you without explanation is shady business practice and needs to stop immediately!
If management sees this and the want to provide a reasonable explanation, id be happy to update my review.
Always watch your checks people! Take pictures of the menu before they take them away and compare it with that of your bill!
Edit:
Owner states its due to their point of sale system and claims the bill is higher when paying with a card vs paying cash. Many places have a policy where the price is more if you pay with a card to offset the fees of the credit card company. Here is the thing tho…. the waitress didnt know how I was paying, didnt ask if paying by cash or card, just brought me the check with the mismatching prices. Im familiar with how POS systems work, and of all the places in Gatlinburg that we have eaten at, yours was the only one different from what the menu said.
Something is seriously amiss at Crystelle Creek Restaurant. I think they are stealing from the customers…. just be warned if you choose to eat here.
… moreWe chose to dine at Crystelle Creek Restaurant and upon arriving, we were immediately seated next to a window. It wasnt a bad spot, but my chair was like an old office rolling chair with wheels. Still not bad but where we were seated, there appeared to be, what I can assume, an old vent that had been blocked off with wood and my chair kept rolling into it, preventing me from moving my chair as I liked. Still, not terrible, just a minor inconvenience.
We ordered the Appalachian Smoked chicken, a salad, and a baked potato for the wife and I to share. The chicken and salad were great. The thousand island dressing is made in house and I promise you wont find better in Gatlinburg! The baked potato could use some work. Maybe season the outside of the skin with some sea salt or other seasoning before baking.
Now, the deal breaker for me, and the reason for the negative review is…. this place is potentially stealing from customers. Let me explain. If you look at my pictures, you will see what the prices are on the menu. Notice the Appalachian smoked chicken is $23? I had a glass of wine too at $6.50/ glass. Whe the bill came, as you can see, its higher than the prices listed on the menu. When I brought this to the waitress attention, she said it was “tax”. I asked how this could be if there is a separate line for tax further down. Her reply then was, “its Tennessee, thats just the way it is.” She also didnt get a manager or anything as requested either to try and understand.
This doesnt sit well with me. If there is a charge on the bill that isnt exactly what the menu price says, you should fix it. If you cant fix it, have an explanation for it instead of just saying, “Thats the way it is.” It wasnt much higher than what the bill listed the price for, but thats not the point. If they do this on 200 different guest checks per day, how much money are they stealing from customers over the course of the year?
I would not recommend this places simply because they are messing with your money. The food is ok, but the fact they upcharge you without explanation is shady business practice and needs to stop immediately!
If management sees this and the want to provide a reasonable explanation, id be happy to update my review.
Always watch your checks people! Take pictures of the menu before they take them away and compare it with that of your bill!
Edit:
Owner states its due to their point of sale system and claims the bill is higher when paying with a card vs paying cash. Many places have a policy where the price is more if you pay with a card to offset the fees of the credit card company. Here is the thing tho…. the waitress didnt know how I was paying, didnt ask if paying by cash or card, just brought me the check with the mismatching prices. Im familiar with how POS systems work, and of all the places in Gatlinburg that we have eaten at, yours was the only one different from what the menu said.
Something is seriously amiss at Crystelle Creek Restaurant. I think they are stealing from the customers…. just be warned if you choose to eat here.
Adriel James (Drey)
Greeted when we got in and seated very quickly. Server was awesome. Very friendly and informative. Ordered two drinks and two steaks. Drinks were very strong. We had a Top Shelf Long Island Tea and a Lemon Drop. I had no complaints but my woman said the drink was too strong for her. . Steaks were ordered medium and a medium well. Mine came out medium well and hers was well done so they were both overcooked. I ate mine anyway. It was pretty good. The server came over and took my woman’s to have them cook it over. The re-done steak was absolutely perfect. Melt in your mouth tender. She was very satisfied. I would highly recommend this place as the food and service was great ..
… moreDarlene Kemp
05/09/2025 we took relatives to this wonderful restaurant. John E was our waiter. He provided us excellent service and he had a great attitude.
We were seated by the back window where we could see the creek flowing by. Our fried mushrooms appetizers were excellent. The prime rib was cooked perfectly. The sweet potato fries were delicious. The salmon and rice were great and the chicken entree was also wonderful. We had such a nice dining experience. I can’t wait for our next visit.
… moreWe were seated by the back window where we could see the creek flowing by. Our fried mushrooms appetizers were excellent. The prime rib was cooked perfectly. The sweet potato fries were delicious. The salmon and rice were great and the chicken entree was also wonderful. We had such a nice dining experience. I can’t wait for our next visit.
Jack Bourla
Our food server, Chris, was great. He was down to earth, attentive, funny, and knowledgeable. My son’s prime rib was 10/10, my wife’s catfish was moist and flavorful, and my ribeye was the best I’ve had. It was a very quiet night so there wasn’t much ambiance…but the food!!! Prices were incredibly reasonable. This is a must visit restaurant.
… moreAmanda Kollmorgen
The view is beautiful. The staff is warm, welcoming and very accommodating. We had 7 guests and every meal and beverage was perfect, exactly as listed in the menu which is amazing for our pickier eaters. It has free parking and just outside of the main strip makes it perfect for a relaxing meal after a busy day.
… moreSkye Mohrhaus
Just on the edge of downtown, tucked away a bit off the road beside a dollar general was the most fantastic little restaurant. The ambiance from outside to inside was purely blissful. We went right in the sweet spot between late lunch and start of dinner. We had the entire restaurant to ourselves for a while. Our server was a true gentleman and the fact he acknowledged my children was a big deal for me. He was sweet, knowledgeable to the area, and the food. Oh my I got the Chicago steak and I will never forget that meal. 10 stars if I could. Their homemade tea and lemonade was superb. The NY strip was perfection, I stole a bite or two from the old man lol I couldn’t resist! The kids and grandma got chicken strips and salads and they couldn’t finish them! We had leftovers for later!
Id go again the next time I’m in the area for sure! The prices were on point for any steakhouse our group of 6 was under 200. So please go check out this hidden gem.
… moreId go again the next time I’m in the area for sure! The prices were on point for any steakhouse our group of 6 was under 200. So please go check out this hidden gem.