Social Profile: 
![]()
✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
… View more
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 25 S Laurel Rd, London, KY 40741
Phone: (606) 864-8778
Website: https://www.mcdonalds.com/us/en-us/location/KY/LONDON/25-S-LAUREL/10374.html?cid=RF:YXT:GMB::Clicks
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Fast Food in London, KY at 1804 N Main St | McDonald’s
Looking for Fast food near you? Visit McDonald’s in London, KY at 1804 N Main St, for breakfast, burgers, fries, and more, or order online!
McDonald’s | London KY – Facebook
mcdonalds.com/us/en- us/location/ky/london/25-s-laurel/10374. html?cid=RF%3AYXT%3ARoN%3A%3AClicks%3 Fcid%3DRF%3AYXT%3AFB%3A%3AClicks. . 62% recommend (343 …
McDonald’s: Burgers, Fries & More. Quality Ingredients.
Stacked with two quarter-pound* beef patties, three slices of melty white cheddar cheese,^ crispy and slivered onions, zesty pickles and the new tangy, creamy …
Reviews
Chrissy (CWattsOverThere)
We travel a lot. Seriously, one of THE WORST McD’s experiences we’ve had. The visit was 2/7/26 12:56p
Management, I will not fill out an additional feedback form, so do not respond with that.
Pros: The order was taken quickly, and she was friendly. Two older cleaning ladies were enjoying each other’s company, and the place was very clean. That was such a pleasant surprise.
Cons: The order came in a to-go bag, even though we weren’t asked and were planning to stay; it wasn’t correct (the wrong fry size and drink were input into the computer); my Filet-O-Fish was shabbily pieced together with the sauce spread out and shoddy cheese (I didn’t even get a whole slice of cheese or have it centered!); and the fries were BARELY lukewarm and NOT FULL!!
Left hungry and frustrated. Yes, I could have ordered more, but why bother?! It would be missing parts and be cold… don’t go!!
Follow me @CWattsOverThere.
Edit: Responded with the survey!? No wonder your place was empty, you are a lousy manager. ☹️
… moreManagement, I will not fill out an additional feedback form, so do not respond with that.
Pros: The order was taken quickly, and she was friendly. Two older cleaning ladies were enjoying each other’s company, and the place was very clean. That was such a pleasant surprise.
Cons: The order came in a to-go bag, even though we weren’t asked and were planning to stay; it wasn’t correct (the wrong fry size and drink were input into the computer); my Filet-O-Fish was shabbily pieced together with the sauce spread out and shoddy cheese (I didn’t even get a whole slice of cheese or have it centered!); and the fries were BARELY lukewarm and NOT FULL!!
Left hungry and frustrated. Yes, I could have ordered more, but why bother?! It would be missing parts and be cold… don’t go!!
Follow me @CWattsOverThere.
Edit: Responded with the survey!? No wonder your place was empty, you are a lousy manager. ☹️
Kingz Reloaded
Food issues are one thing but bad service? Unacceptable.
It’s not just about the meal, it’s about the experience. The whole food issues can be fixed, but customer service? That leaves a lasting impression and not a good one.
Do better. Respect your customers, especially the ones who are respectful to your team and have a respectful reputation.
… moreIt’s not just about the meal, it’s about the experience. The whole food issues can be fixed, but customer service? That leaves a lasting impression and not a good one.
Do better. Respect your customers, especially the ones who are respectful to your team and have a respectful reputation.
Amber Wilson
Nicky the manager on shift was great. She went above and beyond. Has a friendly smile and great customer service. She was pleased to take our order and nice. In a day were good customer service is hard to find it can be found at London 1 Mcdonalds.
… moreJeff Russell
The buns were almost inedible because they were overcooked.
… moreAlan Ritchie
Skip this McDonalds if possible. Dirty greasy floors in the playground room area. I watched one kid slip and fall 3 times, my daughter also slipped once. Even one of the parents of another child walked out of the room into the lobby complaining to himself about the floors being really slick. That’s just asking for a lawsuit. Trash all over the floors, trash/food/condiments on the tables (nothing was being cleaned or anything in this whole room—no tables, floors, or even trash. The trash was filled to the top of the can)
When I ordered/paid at the self kiosk I was prompted to take a tent number which I did. This is very common at McDonalds when you dine in. Grabbed my tent number and sat down and after 25 minutes of waiting I went up to the front to see what was going on and found my order and the food was sitting up there at the cashier front counter. An employee saw me with my tent number and hurriedly picked up the bag and said “oh are you #50?” Obviously since I was holding that number. The food was cold. If you’re not going to bring the order to the table, I have no problem with that. But reprogram your kiosk or add a sign that says the order will not be brought out to you. This whole location is a let down. If you do find yourself here and eating inside, just put on the kiosk to-go. Not inside dining. That way you can just grab your bag of food because they don’t give you a tray anyway for choosing dining in. Also, they’re not bringing it to you like the kiosk says. Like I said, I have no issue waiting at the front for it then sitting down with my hopefully hot food. But how is a customer to know that it won’t be brought to them if you won’t put up a sign? Also these McFlurrie’s were a monstrosity and completely unacceptable to be given to a customer. These were ordered when we were heading out to leave. $7.50 for slop McFlurries with more ice cream on the outside of the container than inside. Never again.
… moreWhen I ordered/paid at the self kiosk I was prompted to take a tent number which I did. This is very common at McDonalds when you dine in. Grabbed my tent number and sat down and after 25 minutes of waiting I went up to the front to see what was going on and found my order and the food was sitting up there at the cashier front counter. An employee saw me with my tent number and hurriedly picked up the bag and said “oh are you #50?” Obviously since I was holding that number. The food was cold. If you’re not going to bring the order to the table, I have no problem with that. But reprogram your kiosk or add a sign that says the order will not be brought out to you. This whole location is a let down. If you do find yourself here and eating inside, just put on the kiosk to-go. Not inside dining. That way you can just grab your bag of food because they don’t give you a tray anyway for choosing dining in. Also, they’re not bringing it to you like the kiosk says. Like I said, I have no issue waiting at the front for it then sitting down with my hopefully hot food. But how is a customer to know that it won’t be brought to them if you won’t put up a sign? Also these McFlurrie’s were a monstrosity and completely unacceptable to be given to a customer. These were ordered when we were heading out to leave. $7.50 for slop McFlurries with more ice cream on the outside of the container than inside. Never again.
Noah Chance
The Play Place Was The Only Good Thing About This Store… Its A Step Up From The 1 On Main St… Not By Much Tho…@ Least THIS Store Doesn’t Have Nasty Managers Yelling @ A Young Man Accusing Him Of Being HIGH… Was Shocked When I Seen That Felt Bad 4 The Young Man Who I Spoke With Afterwards & Could Tell He Wasn’t On Anything… We Should B Lifting Each Other Up Instead Of Dragging Them Down… Going To Go See If I Can Find That Gentleman & See How It Turned Out…
… moreJon Martini
This place is ICE COLD!!!!!!!
They should give out free hot chocolate and coffee.
This is ridiculous !!!!
Your food gets cold before you get it.
I asked why it was 50 degrees inside, while it was 50 degrees outside. They said the manager had it set and locked. Said it could not be adjusted. I asked why the air was on , they said they had to make the employees cool in the kitchen. So it is set and locked.
In other words, does NOT matter about customers.
So guess what mcdonalds,
WE DON’T CARE ABOUT YOU !!!!!
… moreThey should give out free hot chocolate and coffee.
This is ridiculous !!!!
Your food gets cold before you get it.
I asked why it was 50 degrees inside, while it was 50 degrees outside. They said the manager had it set and locked. Said it could not be adjusted. I asked why the air was on , they said they had to make the employees cool in the kitchen. So it is set and locked.
In other words, does NOT matter about customers.
So guess what mcdonalds,
WE DON’T CARE ABOUT YOU !!!!!
Dustin Watkins
They have really good fries and other foods. I love the strawberry shakes and the down side to this place is just that usually has a long line and have to ask for sauces and napkins sometimes ut to be sure always check ur entire order before driving off this is a busy place and everyone is only human thisnbeing said they will be a few mistakes on orders here and there. Lately they have added picnic tables three of them out side. Sorry for not taking pics of the food tonight but we all was so hungry that we had it all ate before we thought about taking pics. Maybe next time.
… moreLazy Nymph
Asked for a cup of tartar sauce because there is no option on the mobile app, expecting to pay for it, of course. Manager greeted us with eye rolling and head shaking and ignored us until i went back to the register with my receipt to ask for them to prepare it. The minute i walked up to ask for it again, she put it on the counter and didn’t call out the order number while rushing back to the kitchen. Called out every other order before and after.
Edit: (6/5/2024) recurring problem is never having any onions on my burgers lol. What is the point of putting “extra onions” on them if they all look like this? At least they had pickles on them this time, i guess.
… moreEdit: (6/5/2024) recurring problem is never having any onions on my burgers lol. What is the point of putting “extra onions” on them if they all look like this? At least they had pickles on them this time, i guess.
Kira Deatherage
The building is new and clean and the food was good but I was disappointed with the service on one visit, I had to stand around for several minutes before anyone even took my order. Seems like they need more people here in the mornings.
… more