Danielle Hassertt
Ok…my family loves McD’s and hasn’t had it in a pretty long time. So, today was supposed to be a treat. I always use the app to have deals and such so that is what I tried to do today. I paid, the transaction went through, my bank was charged…then, I got to the drive thru and that is where it all went downhill. I gave my app code and the voice says, “I’m sorry your order didn’t process…it happens sometimes. You’ll have to cancel your order on the app and I’ll just take your order.” I told them I used a deal and asked if I could still have the deal because it was 50% off! He said he’d have to get someone, but he’ll go ahead and take my order. I ended up just ordering all happy meals and some cheeseburgers to get through the line (I originally ordered me a Big Arch meal because it was new to me.) I got to the window and he told me it would be $35.30…on the app I only paid $20 and change. I get nervous when I’m put on the spot, so I paid. I also told him that 3 of the 4 happy meals had extra fries and one had fries and apples. He said ok. I get to the next window and get the food and drinks and drive home. I don’t like making people behind me wait, so I don’t check the bags until I get home. ALL the meals have fries and apples. NONE of the meals have sauces (all nugget meals.) AND NO STRAWS for the drinks!!!! And whatever happened to them trying to give the kids different toys? When I worked at McDonald’s, many moons ago, we would try to give a variety of their were multiple kids. Who wants 4 of the same thing??? I am very disappointed, to say the least. McDonald’s used to be a colorful and happy place and now it is a small, gray box of disappointment.
… moreRichard Trenery
Unless you have your exact info from your receipt, you can’t contact McD to tell them they screwed up, so I will just post a review.
The tag on my burger starts with the word BACON, but that isn’t on the burger. Sucks when you are at home and you don’t have what you paid for. I will sit in the drive-thru from now on and make sure EVERY item in my order is correct even if they are in middle of lunch rush and the line is to the street. I paid for it and I wanted it.
… moreAmy Hall
Horrible service! We only ordered 2 sausage biscuits. We waited 20 minutes at curbside. I finally had to go in and waited almost 10 more minutes to get waited on at the counter. When I finally got waited on the girl working the counter asked the kitchen about my order. It was sitting on the back counter at the kitchen, not even in a warmer.
She was rude.
We won’t come back.
… moreSmoke Phelps
I stood at the counter for 20 mins before I was even acknowledged very poor service
… moreUsappliances Air repair
So a customer of mine gave me a coupon for a free breakfast sandwich I came in with a couple minutes to spare before they quit doing breakfast the guy that took my order was not happy that I brought in more than one coupon breakfast sandwiches because they gave me for a coupons the guy who is normally a pretty nice dude was our very short with me and went to ask his manager and the manager said one per person and coupon didn’t say that anyway the problem I have is since I was that person I have been waiting for a very long time if I can I’m going to take a picture of the receipt the shows I’ve been here for way more than the allotted time for a customer to be here for one order and there’s only me and two other people in the lobby I got here at 10:50 I finally ended up walking out the door at 1115
… moreJerry L Vowels
just love the Dixie location. the food is always ready, always fresh, always what I ask for. plus, McDonald’s has the best, the best fountain drinks!
… moreShoppers anon
Employees arent very friendly. The food was a little less than meteocre. I had gotten a sausage biscuit and the sausage was very chewy. I couldnt finish my sandwich.
… moreEdith Lannan
This is the worst mcdonalds in the state!! They should be shut down. Two drive thru’s is too much for them. They will leave you sitting at a speaker while steadily taking orders from the other line. They can’t cook either. I have called the franchise office twice to complain to no avail. See pics of my uncooked burger I got there. My new mission is to shut this place down.
… moreMorgan Brown
I love McDonald’s so much I would love to splurge on a double quarter pounder with bacon and cheese and mayo, a large fry, and a large coke and 20 piece chicken mcnuggets, unhealthy I know but McDonald’s is extremely delicious it makes me splurge can’t help it. I love McDonald’s so much!!! Worth every penny
… moreApril Embry
Very mad instead they gave me 2 spicy wraps they supposed to been ranch wrap!! EMPLOYEES need to get the order right!!!!
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