Alona
The staff here is incredibly welcoming and kind. They checked in often to make sure we had everything we needed and made the whole visit so enjoyable. Special thanks to Bryan for the thoughtful Dr. Pepper and Coke Zero drink refills!
… moreKatelyn B
I really enjoy this location! I prefer sitting indoors, and the staff are always friendly, attentive, and helpful. They consistently check in to ensure guests have everything they need, including timely drink refills. I highly recommend stopping by, especially if you’re traveling and exiting in this area! The food is also wonderful and comes out pretty fast! Bryan is great!!
… moreAbbagail Sump
We ordered delivery, but somebody accidentally forgot my drink. The delivery driver (I think his name was Joshua) called to let me know he would bring it back, we tried to tell him he didn’t have to because it’s raining and late, but he said he was absolutely going to get it to me tonight. He not only brought my drink, but upgraded the size and left 2 coupons. It’s pouring rain, 9:30 at night, he really did NOT have to do that. I am so GRATEFUL. Thank you for going the extra mile!
… moreAzheen Kurdi
Everything is so PERFECT at this location. I have never been disappointed, any modifications you have they’ll make sure to satisfy you! Workers are so amazing! So friendly and understanding and patient! Zachary at the register was so sweet and kind! Even after I sat down to eat, he made sure to come by and check on me! The manager is always around, and always has a smile on making sure everyone leaves with a great experience. Best fast food experience I have ever received!
… moreEm Blair
Ordered stuff for my partner and I and asked the guy taking my order to add ranch and buffalo sauce to my items. Since there were multiple things ordered I assumed there would be more than one of each…I was wrong. Genuinely how does that make any sense. And the guy seemed put out which I get because it’s freezing and they make them stand out there but it was just overall kind of a weird interaction with him. I like the food, and no sauce is just a small inconvenience but his overall attitude and vibe made me feel like I was doing something wrong by being there getting food. I expect the workers and McDonald’s to be kinda rude but I expected differently here based on the way they market themselves. (The lady who handed me my food was pleasant)
… moreL S (Lee)
UPDATED: 2-6-2025 @ lunch
Thanks to Mike for the service with a smile. You made my day!
Always a great fast food experience. Eddie Halliday is a wonderful, friendly person. Great manager. Location is always busy and always clean.
… moreHope Tippie
I ordered chicken strips and fries. They were ready quickly and tasted oh so good. The cashier was nice and professional and the dining room was very clean.
… moreKandyce Jewel
I do Mobile through because I have work and I don’t have a long lunch break but for some reason, they always allow people that are in the drive-through to go through the mobile through even though it defeats the entire purpose get better with managing members of Chick-fil-A in customers to educate them on which side of the line they need to be in
… moreBrian C Newman
Fast, friendly service just as you would expect. Food is up to standard across Chick-fil-a franchises. Clean and well tended.
… moreJohn Brown
My milkshake was great! I love Chick-fil-A This has got to be the slowest Chick-fil-A I’ve ever been to in all of Knoxville at 9:20 at night
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