Elizabeth Fratus
Heather was absolutely phenomenal. From the moment we sat down, she set the tone for a great experience—warm welcome, quick service, and the kind of genuine personality that makes you feel like you’re in good hands. She anticipated what we needed before we even had to ask, checked in at the perfect times, and kept everything running smoothly without ever feeling rushed.
What really stood out was her energy and professionalism. She was juggling a busy section, yet every table—including ours—got top-tier attention. Drinks stayed full, food came out exactly as ordered, and she made the whole visit feel easy and enjoyable.
If every restaurant had a Heather, dining out would always be this good. She’s the kind of server who elevates the entire experience, and Applebee’s is lucky to have her.
Highly recommend asking for Heather—you won’t be disappointed.
… moreindpon
Ayla was a great server, the atmosphere of the restaurant was great, and clean. The food was amazing, and fresh. I got the om cheese burger and it was sooo good, and the sirloin steak is to die for.
… moreAutumn VerHage
We sat at the bar and had Heather she was amazing. She was making those drinks for us and they were delicious ! Would come again.
… moreRashan Ivey
I had an extremely disappointing experience at Applebee’s tonight. I placed a DoorDash pickup order at 8:30 PM, and my order contained only one item — nachos. Something that should have been quick and simple.
I didn’t end up leaving the building until 10:15 PM. I was repeatedly given the runaround, being told “we’re working on it,” “the kitchen is backed up,” and “there’s nothing I can do.” Meanwhile, I watched multiple customers come in and out picking up their orders without issue. No one offered a real explanation, a solution, or even basic accountability.
When I finally received my food, it was cold and the cheese wasn’t even melted. You’d think my food would be hot since they were prioritizing my order right? After waiting nearly two hours for nachos, that’s completely unacceptable.
This was by far the worst customer service I’ve experienced. Poor communication, no urgency, and no effort to make things right. Think twice before ordering from this location
… moreAlex Galloway
Our waiter name was HEATHER WE GIVE HER 1000/10 super nice and very helpful and made me the prettiest drink and we got our food fast lol MAKE SURE YOU GUYS GO SEE HEATHER ❤️
… moreRebecca DeCoste
We go here quite often and never had a bad meal. The wanton tacos are exceptional. The atmosphere is a little outdated, wish they would put a little bit of money into the place to make it more modernized. Service is good!
… moreNita Parks
Very nice meal in a quiet place with exceptional food and service.
… moreNa’Myia West
This was an amazing experience. I loved the food , I’m so full because it was so good. The waitress, Alya was so sweet and kind like there is no words to describe how kind she was. The atmosphere was quiet and great music. Loved it, please keep Alya
… moreAndrea Brundage
Ayla was very polite and attentive. Food was great!! Had OM cheeseburgers and the 9.99 specials. Will definitely return!!
… moreCanton Pensacola
My wife and I ordered the fiesta lime chicken, and the penne pasta with grilled chicken and andouille sausage. It was so delicious that we ordered one of each to go! Thanks to Ayla for great table service!
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