

Full-service chain bar & grill providing hearty American eats in an informal setting.
Hours
| Wednesday | 11 AM–12 AM |
| Thursday | 11 AM–12 AM |
| Friday | 11 AM–12 AM |
| Saturday | 11 AM–12 AM |
| Sunday | 11 AM–11 PM |
| Monday | 11 AM–12 AM |
| Tuesday | 11 AM–12 AM |
Menu Photos
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Applebee’s Grill + Bar Restaurant in Hastings, MI, 49058
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Reviews
We started with mozzarella sticks, which were served without marinara. The waitress said she would bring some when it was ready, but after waiting around 10 minutes or more, I had to ask again and by the time the sauce finally arrived, the mozzarella sticks were cold.
Before our entrées came out, the waitress informed us that one of our burgers had been messed up and needed to be remade. When it finally arrived, it was very obvious it had been rushed. It was supposed to be a grilled cheese burger, but the cheese wasn’t melted at all and the bread was barely toasted. It was essentially just a burger on cold bread with cold cheese—not at all what was advertised or expected.
Throughout the meal, our waitress never once asked how the food was, and a manager never came by to check on us either. I barely touched my food which should have been an indication that I was not satisfied. While I understand the waitress isn’t responsible for how the food is cooked, it is part of her job to make sure guests are satisfied, and that simply didn’t happen.
Overall, this was a very disappointing experience, especially for a holiday evening. We rarely go to Applebee’s anyway as we prefer to dine at the local restaurants in Hastings but this experience will definitely deter us from ever returning again.
They had heard about Shelby’s story and went beyond anything we could have thought of.
Their happy bubbly smiles and warm inviting personalities made everyone feel so welcomed.
The appetizers were all so good.
Honey bbq chicken, spicy chicken, spinich dip with chips, pretzels and dips, motzerella sticks all amazingly good.
The cheese burgers were cooked to perfection. The cheese pizza cooked with a nice chew, so good Shelby ate 2 of them. The Chicken Alfredo was nice cheesey and creemy with grilled chicken.
All items will definalty be ordered again.
Thank you for making Shelby’s birthday party dinner night so special.
You never leave with leftovers to eat the next day. They give you just enough to satisfy you and that is it. I prefer leftovers so if this does not bother you, you are good to go. 🙂
The menu described my chicken breast as moist. As soon as plate was placed in front of me I knew it was NOT moist at all. And as I had thought before…their portion sizes, or lack thereof, did not even fill my plate.
They were out of broccoli. There went my 2 menu items I was deciding btwn. Unless you like your chicken Alfredo w/green beans instead of broccoli lol.
My daughter got chicken fingers and fries…you should be safe there. Just check the temp and make sure it’s not cold.
The other 3 at our table got meat. The menu explained the ribs as fall of the bone-they were not. She was offered another meal. The other 2 girls’ meat was well done when they req’d. rare+ (I believe they called it..?) So their steaks were taken back as well.
Us 5 ate at all seperate times. I felt bad eating my chicken breast, better described as jerky, while 3 at my table looked at me as they were salivating lol!
Our waitress took our order w/o writing it down. She was back 2-3 times to ask us about what we ordered. Side dishes were placed on wrong person’s ordered food. The garlic beans were not garlic. The mashed potatoes were dry.
The waitress was apologetic and we were happy to see a manager come to our table as we thought we’d be given some sort of a discount. Sadly we were not.
We all still left a 20% tip and went on our merry way all knowing we wouldn’t be back.
Hopefully this was an isolated event, but this was our experience.