BJ’s Restaurant & Brewhouse

  4.1 – 2,332 reviews   • Restaurant

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At BJ’s Restaurant & Brewhouse, we’ve been serving up a one-of-a-kind Brewhouse experience for over forty years. We pride ourselves in our craft and attention to detail. Our innovative and broad menu features a California spin on Chicago-style deep dish pizza complemented with generously portioned salads, appetizers, sandwiches, soups, pastas, entrees and desserts, including the world-famous Pizookie. We offer a variety of our very own award-winning handcrafted beers on tap every day, which over the years have won more than 160 awards. In addition to our 11 signature beers and cider, we also offer seasonal and local brews as well.

Family-friendly chain outpost pairs familiar pub fare with an extensive list of house brews.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery BJ's Restaurant & Brewhouse 27103

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Reservations: bjsrestaurants.comopentable.com

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Reviews

Hope Sharp
I understand that it was a busy Saturday evening; however, the quality of service was disappointing from the start. Our server, Samaria, had barely finished taking my partner’s and my order before beginning to enter it, which made the interaction feel rushed and inattentive.

While the appetizers were the most satisfactory part of the meal, they were still overcooked and had become cold by the time they reached our table. Unfortunately, the main courses were also disappointing. The steak, which was ordered rare, arrived well done and was dry. The salmon, served with spinach couscous, was overcooked and unappetizing. The crispy jalapeño burger was likewise overcooked.

Additionally, we requested silverware but did not receive it until approximately ten minutes later. By that time, our meals had already been sitting on the table, uneaten, as we had no utensils available.

I was also concerned by the overall level of professionalism. The manager on duty appeared to be dressed in what looked like sleepwear or pajamas, which did not reflect a professional standard for the establishment.

Overall, the experience fell short of expectations in both service and food quality.
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Xengyeng Yang
Jasmine was very friendly and informative. My husband and I had lunch here and the food was really good. My husband had the salmon dinner and I had the Italian Chicken Parmesan/spaghetti.
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Jane Woodruff Thompson
After a 45 minute wait to get our late-lunch, the Deep Dish Pizza was really good. The food was lukewarm upon delivery. They kind of forgot about the appetizer we ordered, but they did find it, and verified that we still wanted it, and gave it to us free of charge. They apologized several times and I appreciate they honored the no-charge, which was good customer service; I brought most of it home. Chips were broken, like from the bottom of the bag, so they wouldn’t have done the cheese dip much good, but it was cold, so didn’t matter. It was an usually busy day. I think the contributing factor was “shift change”; at the time we were sitting there, and waiting. We could see the cooks and chef staff leaving, so I think that transition time caused the disruption with longer than normal wait times, cold food, and misplaced orders.
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Jacinda Person
This was my first time at the restaurant. The manager Bria was very nice. As soon my friend and I walked in she saw us and immediately came over and acknowledged us. She made us feel welcome with her warm spirit.
We ordered the fried couscous Mac and cheese balls 10/10. Then I had the honey BBQ bone in wings 10/10 and side of fries 10/10 with an orange cream float 10/10 (never heard of such a thing at a restaurant). Our server Jasmine was amazing. She was very attentive and made sure we had everything we needed.
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Leanne Pressley
We ordered the boneless wings, Asian, house salad, smash burger and Mediterranean chicken tacos. The food was prepared well available fast and tasted very good! We even had the mini pizookie, chocolate chip and that was very delicious. The atmosphere is fine, the lighting is just really dim so seeing the menu was a bit of the strain for our eyes, but overall would return when in the area again.
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Jennifer Jolie
Food was great as always. Jasmine was absolutely wonderful! Even though it was busy, she had such a bubbly, positive personality and made our entire experience so pleasant. She was attentive, friendly, and made us feel genuinely taken care of. We’ll definitely be back and hope to have her again!
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Nelson Ramirez Duran
Amazing food, special drinks were amazing. My friend and I asked the waitress for PARMESAN for our chicken parm spaghetti and she never brought it. She did not even check up on us while we were eating. We ended up eating it without the PARMESAN 🙁 . It was good food though, just missing the PARMESAN. To clarify, the waitress was really nice its just that she forgot to bring up the PARMESAN. I would come again but this time hoping that they do not forget the PARMESAN. ❌
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Kimberly Mayes
I really wanted to love this place. The atmosphere is clean, comfortable, quiet despite being open. They were at a medium capacity for a Saturday, but the service was awful. The waiter asked me within a minute of sitting if I wanted to order. Came back three minutes later and then I didn’t see him for 15. The spacing just seemed off. No mashed potatoes, no wine for the drink I ordered, no refills because the tea was brewing, brought the food and I had to wave him down for no utensils, one thing after the other after the other. I hate to flag down a waiter, and I am not suprised we both left feeling annoyed with each other. The food was average and cold. I want to try one more time because the atmosphere was really nice, and other tables seemed to really enjoy their experience, but be prepared for a mixed experience.
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Macy Reign
Me and my boyfriend have come here for 3 years now on every Valentine’s Day. The first two times were amazing! But this time was a complete 180 from the last times. We got there fully expecting a wait. 70-80 minutes…whatever there’s a target up the street. We get back with about 20 minutes to spare and decide to wait inside until we are notified about our table. Apparently, they had a complete system crash and it messed up the wait list. They sat us immediately as there were plenty of tables. A little irritating considering we could’ve been sat sooner but I’ve worked customer service and I know that stuff happens! Frustrating, but we decide to let it go. Well, 35 minutes go by and we hadn’t been approached a single time. I finally get up and ask the hosts (which were amazingly understanding might I add) if we should be moved or if there is even a server working our section as 40 minutes have now passed and we don’t even have drinks. They get us our drinks. We order and the wait is pretty standard although we’re only being checked on once, briefly, every 10 minutes. Part of my food is missing and I sat and waited for our waitress for an additional 15 minutes. Then I had to explain what I was even missing as it was supposed to be paired with the main dish. It took probably another 20 minutes just for the dipping sauce to come out. And my boyfriend also never got his drink after asking at least 4 times. Clearly, there is a lack of communication between wait staff and the kitchen. I felt like everything I asked for went in one ear and out the other. We normally love our time here, but this was just a big disappointment, unfortunately.
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Rebekha Neal
I wish I was joking when I tell you I spent 20$ on a “ “jumbo” spaghetti and meatballs “.. and they gave me these flat beef patty looking things & bagged sauce; no flavor, no texture, no passion into prepping.
This establishment even put the option off the bat to tip 18% off takeout, they were gonna charge me 18$ in tip (my total order was close to 100$) and still serve me this..
I guess Sysco must’ve had a mess up on the mass production line… the fact that they still served these. There’s not many places I go out to eat, and I use to love coming here.
Not returning, I don’t wanna play the game or who can cook the food out of the back of Sysco trucks the best.
Zero stars.
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