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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 1720 Palm Beach Lakes Blvd, West Palm Beach, FL 33401
Phone: (561) 640-4280
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Order and Reservations
Order: Order online
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Reviews
Paul Colleen
I’m extremely disappointed with the service tonight. I placed an order around 1:00 a.m., and it arrived nearly two hours late—freezing cold, incomplete, and incorrect. Despite clearly stating no cheese due to a dairy allergy, the food still contained cheese. This has happened repeatedly with this location.
What makes it worse is that my food was held for well over an hour, yet still handed over incorrectly. At that time of night, when the restaurant is not busy, this level of negligence is outrageous and shows a complete lack of care or respect for customers’ time and safety.
This ongoing pattern is unacceptable. I will be contacting corporate, as these issues need to be addressed immediately.
… moreWhat makes it worse is that my food was held for well over an hour, yet still handed over incorrectly. At that time of night, when the restaurant is not busy, this level of negligence is outrageous and shows a complete lack of care or respect for customers’ time and safety.
This ongoing pattern is unacceptable. I will be contacting corporate, as these issues need to be addressed immediately.
Sinisa Tosic
This location deserve all best for their hard working crew. They are so nice and kind, and manage to handle this rush hour. Love them all!!!
… moreDess Did Dat
I am so over this location, their Staff, and service. They have messed up my order numerous time I dont even know where to begin. I once paid for extra bacon on my burger and never got the bacon. When I went back to let them know they wouldnt even try to fix the error. I paid an extra 3 dollars on a sandwich for nothing but I let it slide. Also, every time I ask for extra onions, they give me NO onions. Then one time I went around 4 a.m. and they said they werent serving any food and made up some BS excuse as to why. Just LOUSY AND LAZY!!! I thought this was 24 HOURS?!?!?!?! My last straw was when I ordered breakfast on the McDonalds app before 10:30. When I got there at 10:34 they tried to tell me breakfast is over. That they threw out all the breakfast. When I KNOW thats not true because I WORKED THERE! I know how it goes!! And If thats the case why was I able to order breakfast on the app and WHAT is the point of the mobile app if youre just gonna make the order when I get there. Thats not really skipping a line because when I do order on the mobile app I get pulled forward and STILL have to wait. I wouldnt mind spending a few extra dollars at chic fil a at this point because at least Ill know Im getting quality service thats actually WORTH my money! And its not completely on the workers. Ive worked there myself so I understand the pressure of drive thru times and getting through rushes but I have excused this DIRT POOR service long enough. Im through with the incompetent, inhospitable, LOUSY service of this location.
… moreJames Fawcett MBE
Brits on our way from Miami to Orlando. This was a quick stop for lunch. Food was hot and fresh. Such a rarity in England. Such a tidy restaurant. Thank you so much keep it up!
… moreRocio P
Specifically said no onions … “ no onions? Sure, we’ll even put extra on it and do a messy job to where the onions fall out of the wrap when you open it”… not even surprised.
… moreSky-chan
I was extremely disappointed with the service I received at this location today. Not only were my orders incomplete, but the staff were not helpful when I politely asked for the issues to be corrected. In the end, both the kids’ meal I ordered for my daughter and my own meal were still incorrect, with my daughter receiving less than what I ordered and my own meal missing entirely. The level of hospitality was abysmal and far below what should be expected. Fast food is intended to be quick and convenient, not a 30+ minute experience. In the future, I will choose to order from the nearby Chick-fil-A due to their comparable pricing and superior service.
… moreCarsetra Battle
I ordered a Large Carmel Ice Coffee With 2 French vanilla syrup and three sugars they did not put the caramel nor the French vanilla order three sugar. It’s always something at this location. We need the Corporate Office to come sit for a good two weeks for morning and Night Shift.
… morePhoenix Maxximus
Just your average mc donalds. The food is always fresh and tasty and they have everything in stock. The mc flurrys were also tasty as they could be. Parking also isnt too hard to find considering the giant target parking lot. Couldn’t have wished for more 5 stars.
… moreKim M
I love this location. they get the orders correct more often than other locations, and seem to have a good team which means they prob have good management.
as we all know, portions seemed to decrease after 2020….meaning I stopped getting their chicken sandwich because the portion is now a joke and once I got a half cooked/hard in the center chicken piece which was gross.
the mcchicken is now my go to chicken sandwich, and the nuggets are OK.
my ONLY complaint is when I ask for / select TEN ketchup packets in the app, they will give me 8 at most. IF YOURE NOT GOING TO COUNT THEM, THEN ERR ON THE SIDE OF GIVING MORE….NOT LESS.
I need that amount of ketchup if I’m getting a large fry and sandwiches.and ten is the max the app allows.
… moreas we all know, portions seemed to decrease after 2020….meaning I stopped getting their chicken sandwich because the portion is now a joke and once I got a half cooked/hard in the center chicken piece which was gross.
the mcchicken is now my go to chicken sandwich, and the nuggets are OK.
my ONLY complaint is when I ask for / select TEN ketchup packets in the app, they will give me 8 at most. IF YOURE NOT GOING TO COUNT THEM, THEN ERR ON THE SIDE OF GIVING MORE….NOT LESS.
I need that amount of ketchup if I’m getting a large fry and sandwiches.and ten is the max the app allows.
Justin Sawicki
Food was fresh and the customer service was good. Some clientele was well rather obscene but they can’t control everyone.
… more