Steak ’n Shake

  3.7 – 2,834 reviews   • Hamburger restaurant

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Steak ‘n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes. For over 85 years, the company’s name has been symbolic of its heritage. The word steak stood for steakburger. The term shake stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business. Today, Steak ‘n Shake remains the better burger leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, thin crispy fries, and more. Steakburgers are made without preservatives or artificial ingredients, topped with fresh produce, and always hand-crafted to order.

Chain known for steakburgers & milkshakes offering a dinerlike space with retro flair.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Steak ’n Shake 44035

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steaknshake.com

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Reviews

mackenna h
Came in today to dine in. Looks like they’re slowly trying to make it more service oriented again. I used to love when they were open late nights with servers- hopefully it comes back! The managers here are always amazing. However I will say, the girl who dropped off our food today didn’t say a single word to us. Not confirming if it was the correct order, saying “here you go”, or asking if we need anything. She was gone before we could say anything and it felt awkward. As a waitress myself, I understand this isn’t a full service place but your employees should still have customer service skills and be able to talk to people. Food was great as always though and the guy who brought out our shake was euthensitatic, need more like him!!
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Jim
Well, the 1pm afternoon team on a Sunday that cooks the burgers should stop talking and pay more attention to what they’re cooking. Look at the bottom of this great Frisco melt. Not a great guest experience. “In sight it was not right.” Management take note.
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NotYour PlainJane
Well this place sucked.. and it was really bad. My daughter’s grilled cheese was NOT melted and barely grilled. Then my grandsons chicken tenders were hard that he couldn’t even eat them. And lately the fries. They were extremely hard and a lot were burnt. This is NOT acceptable.
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Sara Evans
Why is ur cook asking us to finish up our TO GO order before 930pm, dont you close at 10? Totally unprofessional. I work at a restaurant and believe me, I get it. However 30 min before for a to go order is more than enough time. We serve people up until the minute and the cooks dont complain of food comes in one min before close. Next time, maybe dont rush your customers ordering food. So rude. Didnt even have an option to order more than fries for myself because I felt awkward… good thing my husband got what he wanted. Guess I will eat for fries for dinner. Thanks for that. NOT!
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Eddy Diaz
Decent food. NASTY place. For a restaurant that gets hardly any dine-in customers, the place looks like it was host to a children’s birthday party that was never cleaned up. Also, insanely enough, the receipt printers at the kiosks didn’t work. They were printing completely blank receipts. We were not warned by any of the restaurant employees. I unfortunately forgot to photograph this. We were not given or offered any fry seasoning with our order either.

At least the food was good.
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Daniel Hinman
Love this place. Great food at great price. Still trying to figure out if it’s fast food or dinar. 3 people with 3 burgers large fry and 2 shakes 31$. Yeah damn good deal. Whoever the guy is in the black shirt, amazing. Friendly.
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Andrew Z.
This is a wonderful steak and shake location. Excellent food. Very polite staff members. Everything went fast and smooth. Very clean freshly wiped tables. Well lit. Claw machine with stuffed animals for the kiddos. I will definitely be back the next time I’m in the area. I had the garlic steak burger with cheese fries.
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Shawn Belles
I was surprised to see Steak and Shake still open. I heard they were closing. Then we walked in at 5pm to an empty dining room. No servers. Only can order from a kiosk. No one says hello
No interaction. Then the food comes out underwhelming. No way that is a 12$ hamburger
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T J
They have come a long way with the taste of their food. I just wish it wasnt self order Only. Used to be a nice, quick place to sit down with family and have a meal and get served by a waiter/waitress.
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Samanthia Wild
Ordered the cookie dough shake, best shake I’ve had in a while! We also had burgers, good pricing for a meal. We love the French fries. Upchage for any sauce you get. Love the old malt shope/ diner vibe.
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