

Chain known for steakburgers & milkshakes offering a dinerlike space with retro flair.
Hours
| Monday | 10 AM–10 PM |
| Tuesday | 10 AM–10 PM |
| Wednesday | 10 AM–10 PM |
| Thursday | 10 AM–10 PM |
| Friday | 10 AM–10 PM |
| Saturday | 10 AM–10 PM |
| Sunday | 10 AM–10 PM |
Address and Contact Information
Address: 6019 Illinois Rd, Fort Wayne, IN 46804
Phone: (260) 432-1958
Website: https://www.steaknshake.com/locations/in-ft-wayne-illinois-road/
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Steak n Shake | Steakburger & Homemade Milkshakes
Ft. Wayne – Coldwater Road – Order Online – Steak ‘n Shake
Order Online | Steak ‘n Shake
Reviews
My complaint was the rest room – it was dirty and smelly. The garbage hadn’t been removed in a long time. The restaurant was ok – not as clean as I would like, but not disgusting.
There is, essentially, no service. You enter your order on a touch screen, and the cook calls your name when it’s done.
They need to up their game to stay in business, IMHO. I suppose the drive thru is ok, because the food is fine, and you don’t have to deal with the dirty bathrooms.
Update: The owner replied to my lousy review the next morning (read it for yourself). If they follow thru, it will make a big difference for me. I’ll try again in a few weeks to see if there is improvement.
It has easily been five years since I have been to this steak and Shake location. My previous visit was disappointing. The restaurant was filthy. The kitchen was unbelievably gross.
I was told it was under new ownership. After my last experience, even that was hard to get by to come in and try this again. However, the staff is friendly. The restaurant is clean. The food was hot. Everything about my last visit that was a disaster is now a complete redemption.
If you haven’t been to steak ‘n Shake in years, this IS NOT the same experience you may have had. Although I don’t know how I feel about the order kiosks in the front of the restaurant, change happens and technology evolves. You don’t get the personalized service with the server, coming to your table and taking your order. However, the staff interactions that I did have were friendly, cordial, professional.
I am excited to know that there is now a good steak ‘n Shake out there, that allows me to get a quick lunch with a good burger that’s not filled with over processed materials. And their french fries here are now cooked in 100% beef tallow and delicious. Not that oversaturated seed oil.
Whoever took over this location as a franchise owner, I don’t know who you are, but hats off to you. After my last visit, I thought this place could never be turned around. You’ve done it. I can’t wait to come back.
The burger and fries are delicious and the price is very right. The drive through was quick. We had shakes instead of soft drinks. Staff was friendly.