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Welcome to your Hilliard Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Address and Contact Information
Address: 1988 Hilliard Rome Rd, Hilliard, OH 43026
Phone: (614) 771-9650
Website: https://www.chick-fil-a.com/locations/oh/market-of-hilliard?utm_source=google&utm_medium=gmb
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Order and Reservations
Order: Order online
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Related Web Results
Market of Hilliard – Chick-fil-A
Market of Hilliard. 1988 Hilliard Rome Rd. Hilliard, OH 43026.
Chick-fil-A Market of Hilliard – Facebook
… , Delivery. . 1988 Hilliard Rome Rd, Hilliard, OH, United States, 43026. Links. . chick-fil-a.com/locations/oh/market-of-hilliard… + 1. Services. .
Chick-fil-A Market of Hilliard (@chickfilahilliard) – Instagram
It’s our pleasure to serve Hilliard, OH! Monday-Saturday: 6:30am-10pm | Closed Sunday. Download the Chick-fil-A App!
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Reviews
Elizabeth Fequiere
Quick service. Delicious food. Typical for chick fil a and this location. This is my first time eating inside. The drive through is always super busy but the inside dining area is so spacious! There is so much room and seating. It wasn’t overcrowded at all. But the drive through line is super long. It is the middle of a work day though. We ordered one sandwich and a medium fry with water. Parking was also surprisingly tough to get.
… moreMatt Kiernan
It’s chicken. It’s good, but not great. I do enjoy their spicy chicken Deluxe, even if it’s a little bit mild. I’ve loved their waffle fries since I was a kid.
Their staff are always very friendly and polite, which I greatly appreciate. I don’t often stop in because they’re always slammed (popularity does that). Every time I do stop in, the service is great – and that is unexpected in today’s fast food market.
… moreTheir staff are always very friendly and polite, which I greatly appreciate. I don’t often stop in because they’re always slammed (popularity does that). Every time I do stop in, the service is great – and that is unexpected in today’s fast food market.
Nasra Hersi
Ive had meals at hilliard rome rd location once in a blue moon over the years but i often avoided it cus of the long stagnant lines. I’ve had a salad (1 star) and a vanilla shake (2 stars) and mac & cheese (4 stars) and I’ve had French fries a few times with orginal sauce, always 5/5.
However between October and December 2025, I had roughly three meals per month placing a total of 9 orders, 4 delivery, 2 order-ahead and 3 in-person. I alway ordered the nugget meal (lowest price was $15 and highest at $19). Food was consistently excellent in October (5/5) ordered in person but by my last delivery on 12/8/25, the nuggets and french fries had declined in quality (2/5). The Sprite was always fresh, cold and clean. I never got a wrong order at all. Delivery usually takes 30–40 minutes and while the food generally arrives warm it’s not as consistent or great as in-person orders. Nuggets were sometimes soggy & fries were dry for delivery and portion sizes are generally good but I noticed smaller nuggets orders (4 pieces) are tastier than the 12-piece orders which can have smaller and dry pieces.
I can’t really speak to noise levels or dining room comfort since I mostly do take-out or delivery. The staff outside taking orders are consistently polite and efficient but when the restaurant is crowded I often leave if the line circles the building or if it’s been more than 6 minutes without placing my order. When it’s not crowded I usually get my meal in under 10 minutes which is fast for this location. Also the window staff struggle to pass orders and look overwhelmed which makes sense because the space is tight and the kitchen makes orders as quickly as possible rather than in the order they’re placed so simpler orders are often made first and they sit ready at the window.
I’ve had friend and coworker note the dining experience is much better which suggests my issues are specific to peak hours since I often order around 4 and 5pm.
… moreHowever between October and December 2025, I had roughly three meals per month placing a total of 9 orders, 4 delivery, 2 order-ahead and 3 in-person. I alway ordered the nugget meal (lowest price was $15 and highest at $19). Food was consistently excellent in October (5/5) ordered in person but by my last delivery on 12/8/25, the nuggets and french fries had declined in quality (2/5). The Sprite was always fresh, cold and clean. I never got a wrong order at all. Delivery usually takes 30–40 minutes and while the food generally arrives warm it’s not as consistent or great as in-person orders. Nuggets were sometimes soggy & fries were dry for delivery and portion sizes are generally good but I noticed smaller nuggets orders (4 pieces) are tastier than the 12-piece orders which can have smaller and dry pieces.
I can’t really speak to noise levels or dining room comfort since I mostly do take-out or delivery. The staff outside taking orders are consistently polite and efficient but when the restaurant is crowded I often leave if the line circles the building or if it’s been more than 6 minutes without placing my order. When it’s not crowded I usually get my meal in under 10 minutes which is fast for this location. Also the window staff struggle to pass orders and look overwhelmed which makes sense because the space is tight and the kitchen makes orders as quickly as possible rather than in the order they’re placed so simpler orders are often made first and they sit ready at the window.
I’ve had friend and coworker note the dining experience is much better which suggests my issues are specific to peak hours since I often order around 4 and 5pm.
Tracy Collier
There is no other fast food restaurant better than this place. The staff is extremely friendly! I’ve never had a wrong order or missing items and the food is great.
… moreAshley Castillo
This has to be the worst Chick-fil-A in central Ohio. Order came wrong with missing sauces and I ordered extra chicken on my Cobb salad and came with maybe 4 more pieces. Not worth the 4.95 extra they charge for extra chicken. Also found a blonde hair in my Cobb salad. Can’t be mine since I have black hair.
… moreSiham J
I recently visited the Chick-fil-A on Hilliard-Rome Street and was disappointed with the quality of the food. I ordered the grilled chicken sandwich and the spicy chicken meal, but neither met the usual standards I’ve come to expect from Chick-fil-A.
The grilled chicken was cold and had an unpleasant oily taste. As for the spicy chicken sandwich, it was overcooked with way too much breading, making it overly crispy and greasy. The oil tasted old, which affected the overall flavor.
The waffle fries were also disappointing. They were stuck together like they hadn’t been properly separated during cooking, and they tasted overly oily as well.
I paid $24.85 for two meals, and honestly, the quality has declined compared to how good it used to be. I understand that they were busy, but that shouldn’t justify such a noticeable drop in food quality. Hopefully, management can address this and improve the consistency of their food. Gave two stars vs one due to a great Customer service. I like their team.
… moreThe grilled chicken was cold and had an unpleasant oily taste. As for the spicy chicken sandwich, it was overcooked with way too much breading, making it overly crispy and greasy. The oil tasted old, which affected the overall flavor.
The waffle fries were also disappointing. They were stuck together like they hadn’t been properly separated during cooking, and they tasted overly oily as well.
I paid $24.85 for two meals, and honestly, the quality has declined compared to how good it used to be. I understand that they were busy, but that shouldn’t justify such a noticeable drop in food quality. Hopefully, management can address this and improve the consistency of their food. Gave two stars vs one due to a great Customer service. I like their team.
Tom Conrad
This was another good Chick-fil-A experience. The food was hot and tasty. The staff was friendly and responsive. The order was delivered to the table quickly and accurately.
… moreSean Fiorenza
The food is good, but the service is garbage.
If you are within 20mins of breakfast ending you won’t get your food if you are in the drive thru because they are incredibly slow at ordering taking.
Wasted 20mins to try and get breakfast and left with nothing.
This is the worst location in Columbus for normal chick-fil-a service.
… moreIf you are within 20mins of breakfast ending you won’t get your food if you are in the drive thru because they are incredibly slow at ordering taking.
Wasted 20mins to try and get breakfast and left with nothing.
This is the worst location in Columbus for normal chick-fil-a service.
Erick Geddes
Chick-fil-A at Hilliard Rome rocks! Super friendly staff whip up orders lightning-fast with smiles . Nailed my breakfast pickup during lunch chaos—lifted our tough day! Served our 4-person tour group in under 10 mins. Clean spot, warm vibes. A road trip gem—can’t wait for the next bite!
… moreMs. Hall
Lol it was delicious they got me! It was my second time trying the chicken sandwich. The first experience wasn’t so great but the second round was great
… more