

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 1911 Old Preston Hwy N, Hillview, KY 40229
Phone: (502) 955-8088
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
I was greeted through drive through properly as I used my rewards this employee went above and beyond as he was having a little difficulty with the system changing the drink from a small to a large but got it done I was happy because of his pleasantry’s that’s what makes this a 5 star review. He seemed very happy to provide good customer service apologizing stating he will fix it as he did he was very polite and I hope that the management team will find out what his name is and give him the kudos that he deserves. Also the guy who greeted me at the window to pay was really nice as well overall really happy with the customer service aspect that I received
But, when I order my food?
I’d appreciate it if the presentation was better than someone that just threw something together.
The food is always good, the service is great.
The employees are always friendly.
But damn.
The presentation I receive when I unwrap my food?
Always looks like it’s been thrown together in a hurry.
Lopsided burgers.
Half assed dressed.
Looking like y’all’s in a hurry to expedite orders.
C’mon y’all.
You can do better.
McDonald’s has always been about price and convenience.
The price isn’t there any longer.
The convenience seems to be leaving us.
Next time I’ll choose eating at home.
When I mentioned it to the gentleman at the counter, he told me they were short-handed, which I completely understand, but it did make the experience a little less convenient. Once we got the food, I realized a drink was missing, so I had to go back up. Then, I noticed the sauces were missing, which meant another trip to the counter.
The food itself was good, but a bit more attention to detail and table service would really improve the guest experience—especially for families.
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