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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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American chain restaurant offering sizable portions from a vast menu including signature cheesecake
Hours
| Friday | 11:30 AM–11 PM |
| Saturday | 11 AM–11 PM |
| Sunday | 10 AM–10 PM |
| Monday | 11:30 AM–10 PM |
| Tuesday | 11:30 AM–10 PM |
| Wednesday | 11:30 AM–10 PM |
| Thursday | 11:30 AM–10 PM |
Address and Contact Information
Address: 24250 Town Center Dr #110, Valencia, CA 91355
Phone: (661) 286-1232
Menu Photos
Order and Reservations
Reservations: thecheesecakefactory.com
Order: Order online
Photo Gallery
Related Web Results
American Restaurant in Valencia, 91355 | The Cheesecake Factory
Visit The Cheesecake Factory Restaurant in Valencia Town Center for a great selection of Cheesecakes and Desserts, Appetizers, Salads, Pastas, Specialties, …
The Cheesecake Factory – Valencia Town Center
The Cheesecake Factory serves much more than just cheesecake! We are a … Getting Here. Valencia Town Center. 24201 West Valencia Blvd. Valencia, CA …
Our Menu – The Cheesecake Factory
Valencia Town Center (Valencia, CA) | In Restaurant Pickup |. Our Menu. Pickup … The Cheesecake Factory Special Lemonade, Strawberry, Peach or Cucumber.
Reviews
Matthew Russell
We’ve come to this location a few times before but figured I’d review it on this visit. This is a busy Cheesecake Factory,and it’s almost always busy, but I’ve never seen one not busy. We had lunch and our server was nice and attentive. The food was pretty good. We all ordered different sandwiches and we shared a bit and they were all good. My son got the double smash Burger, wife got the turkey burger, daughter got the Cubano sandwich, and I got the chicken shawarma. We ordered the egg roll sampler and while they were all tasty, I feel it was a bit expensive for what we got. Anyways, we always enjoy The Cheesecake Factory and this time was no different.
… moreInd2boston
Great experience.. it was fully packed which we didn’t expect as it was a regular weekday. Food was great as always…. Way too many calories than my daily intake 🙂 Great service and food. Bread was warm and fresh which is our favourite part of starting a meal at cheesecake factory. Our server (male) forgot to take a note of his name, was great and helpful. He got us extra butter and brown bread for us as he noticed we finished first basket 🙂
… moreAlmudena Beas
The food was excellent, and the staff provided outstanding service. Although we had to wait approximately 25 minutes due to not having a reservation, it was absolutely worth it. The atmosphere strikes a wonderful balance between cozy and elegant. We were celebrating my daughter’s birthday, and the staff kindly surprised her with a small cheesecake topped with a candle. Overall, I highly recommend this restaurant.
… moreAnja Karst
The Cheesecake Factory is a must for us when in Cali, although my favourite dish is not on the menu anymore. However, the food was great, but tge service was a little slow although helpful and friendly. It was not busy so it was relaxed and of course we also enjoyed the dessert. Never enjoyed the lighting in there though, makes me feel like I’m going blind.
… moreJ H
What is the joke of a piece of cheesecake you sold me for almost FIFTEEN DOLLARS?! It looks half-eaten, and came with 2 small strawberries. I’ve come to Cheesecake Factory for years (never this location) but wow, never again.
… moreC CJ
The Cheesecake Factory offers a very inconsistent experience. Sometimes the food and service are great, and other times they fall well below expectations. The quality really depends on how busy the restaurant is and who happens to be working that day.
On good days, the food is fresh, well prepared, and served in reasonable time. Portions are generous, the menu has plenty of options, and the cheesecakes are consistently good. When service is attentive, the overall experience is enjoyable.
However, during busy times, service often becomes slow and disorganized. Orders can take a long time, food quality may suffer, and staff can seem overwhelmed. Communication is sometimes lacking, and attention to customer needs drops noticeably when the restaurant is crowded.
For a restaurant of this size and reputation, consistency should be a priority. Customers should receive the same level of food quality and service regardless of how busy the location is.
Overall, The Cheesecake Factory can be a good dining option, but the inconsistency makes it unreliable. It is enjoyable when everything goes right, but disappointing when standards are not maintained.
… moreOn good days, the food is fresh, well prepared, and served in reasonable time. Portions are generous, the menu has plenty of options, and the cheesecakes are consistently good. When service is attentive, the overall experience is enjoyable.
However, during busy times, service often becomes slow and disorganized. Orders can take a long time, food quality may suffer, and staff can seem overwhelmed. Communication is sometimes lacking, and attention to customer needs drops noticeably when the restaurant is crowded.
For a restaurant of this size and reputation, consistency should be a priority. Customers should receive the same level of food quality and service regardless of how busy the location is.
Overall, The Cheesecake Factory can be a good dining option, but the inconsistency makes it unreliable. It is enjoyable when everything goes right, but disappointing when standards are not maintained.
Brittany “Bee” Rivera
I want to start by saying I’d rate this CF 4.5 stars.
The food is very good, and the atmosphere is friendly. We had a group of 7 that was seated promptly and served relatively quick considering the number of patrons present. But there were a couple of issues that made the experience a little less than great: the tables and menus were so sticky – especially the menus and it was incredibly hot inside the restaurant.
These things probably had everything to do with the 100*+ heat and large crowds. But it detracted from the typically awesome experience we have here.
Other than that – food and service were good. Would definitely recommend – just not on 100* days.
… moreThe food is very good, and the atmosphere is friendly. We had a group of 7 that was seated promptly and served relatively quick considering the number of patrons present. But there were a couple of issues that made the experience a little less than great: the tables and menus were so sticky – especially the menus and it was incredibly hot inside the restaurant.
These things probably had everything to do with the 100*+ heat and large crowds. But it detracted from the typically awesome experience we have here.
Other than that – food and service were good. Would definitely recommend – just not on 100* days.
ELIZABETH MENDOZA
Sunday Breakfast Disappointment
We came in for breakfast this past Sunday to enjoy a meal with our family. The initial greeting was warm, and our drinks were served promptly, which we appreciated.
It was clear that our waitress was overwhelmed, but we remained patient and understanding throughout. We placed an order totaling around $120, including two plates of chilaquiles with chicken.
Unfortunately, the experience took a downturn when our food arrived. The chilaquiles were served ice cold, and there were only three very small pieces of chicken on each plate. The salsa tasted off—extremely watered down and not what we expected.
To make matters worse, one of our family members ended up with severe stomach pain afterward, which speaks to a possible issue with the food quality.
We’re sharing this not to be negative, but in hopes that the restaurant takes this kind of feedback seriously. We love supporting local spots, but food safety and quality can’t be overlooked. Update Second attempt: Disappointing Experience at Cheesecake Factory – Valencia Location
I decided to give the Cheesecake Factory another shot after a disappointing experience in the past, especially since a company had kindly gifted me a gift card. I figured, “Why not try again?”
Unfortunately, this visit reminded me why I had stopped coming. My daughter ordered the Chicken Alfredo pasta, and when it arrived, the chicken was pink and semi-raw in the center — completely unacceptable. I ordered the Chicken Bellagio. While the chicken itself was cooked well, the dish was disappointing overall. The arugula was soggy, and the noodles were drenched in butter and incredibly salty — with little to no pesto, which is odd since the Bellagio is supposed to be pesto-based. It lacked flavor balance and presentation.
On a positive note, our waitress was an absolute gem — kind, accommodating, and very understanding. She did her best to make our experience pleasant.
However, the manager’s approach was unprofessional and borderline condescending. When I raised concerns about the raw chicken, he tried to explain it away by saying it’s poached and “finishes cooking with the pasta.” I’m not sure what culinary standard that follows, but pink chicken is dangerous, and I’m not about to end up in the ER over a bowl of pasta. I also mentioned the lackluster noodles, and instead of listening, he seemed more interested in making me feel bad for speaking up. I even offered him a bite to taste for himself — he declined.
Yes, he did offer to remake the dish, but by that point, we were already an hour and a half into the meal, and I just wanted to leave.
What made it worse was overhearing another nearby table also complaining about their food. It seems like something is off with the morning kitchen staff — whether it’s a different chef or just a lack of oversight, the quality was far below standard.
My advice: if you must eat here, avoid the morning or early afternoon. Maybe after 5 PM, you’ll have better luck. As for me, I think this was my last visit to the Valencia location. If I ever get a craving again, I’ll be heading to Sherman Oaks or Glendale — at least there I feel like I’ll survive the meal.
… moreWe came in for breakfast this past Sunday to enjoy a meal with our family. The initial greeting was warm, and our drinks were served promptly, which we appreciated.
It was clear that our waitress was overwhelmed, but we remained patient and understanding throughout. We placed an order totaling around $120, including two plates of chilaquiles with chicken.
Unfortunately, the experience took a downturn when our food arrived. The chilaquiles were served ice cold, and there were only three very small pieces of chicken on each plate. The salsa tasted off—extremely watered down and not what we expected.
To make matters worse, one of our family members ended up with severe stomach pain afterward, which speaks to a possible issue with the food quality.
We’re sharing this not to be negative, but in hopes that the restaurant takes this kind of feedback seriously. We love supporting local spots, but food safety and quality can’t be overlooked. Update Second attempt: Disappointing Experience at Cheesecake Factory – Valencia Location
I decided to give the Cheesecake Factory another shot after a disappointing experience in the past, especially since a company had kindly gifted me a gift card. I figured, “Why not try again?”
Unfortunately, this visit reminded me why I had stopped coming. My daughter ordered the Chicken Alfredo pasta, and when it arrived, the chicken was pink and semi-raw in the center — completely unacceptable. I ordered the Chicken Bellagio. While the chicken itself was cooked well, the dish was disappointing overall. The arugula was soggy, and the noodles were drenched in butter and incredibly salty — with little to no pesto, which is odd since the Bellagio is supposed to be pesto-based. It lacked flavor balance and presentation.
On a positive note, our waitress was an absolute gem — kind, accommodating, and very understanding. She did her best to make our experience pleasant.
However, the manager’s approach was unprofessional and borderline condescending. When I raised concerns about the raw chicken, he tried to explain it away by saying it’s poached and “finishes cooking with the pasta.” I’m not sure what culinary standard that follows, but pink chicken is dangerous, and I’m not about to end up in the ER over a bowl of pasta. I also mentioned the lackluster noodles, and instead of listening, he seemed more interested in making me feel bad for speaking up. I even offered him a bite to taste for himself — he declined.
Yes, he did offer to remake the dish, but by that point, we were already an hour and a half into the meal, and I just wanted to leave.
What made it worse was overhearing another nearby table also complaining about their food. It seems like something is off with the morning kitchen staff — whether it’s a different chef or just a lack of oversight, the quality was far below standard.
My advice: if you must eat here, avoid the morning or early afternoon. Maybe after 5 PM, you’ll have better luck. As for me, I think this was my last visit to the Valencia location. If I ever get a craving again, I’ll be heading to Sherman Oaks or Glendale — at least there I feel like I’ll survive the meal.
Mehr Megerdichian
Great Cheesecake Factory location. Plenty of parking, which makes it super easy to stop by. The staff members are awesome—friendly, attentive, and efficient. You get the typical Cheesecake Factory quality you expect: consistent food, big menu, and solid portions. Always a reliable spot.
… moreJoseph Balais
The food was good, as I had the chicken katsu, while my family had other items and they said it was decent.
The service wasn’t worth the $115 I spent. The hostess said that she was going to text me when they had an available table and she never did, and luckily, my Mom reminded her and we were finally seated.
Our waiter didn’t have a care-like attitude. After placing our drink orders, it took him a while to bring our drinks and bread, as normally, this is instant at other locations I’ve been too. After getting our drinks and bread from other servers, we then waited longer for him to bring us straws. He never did, as other servers did provide us straws right away. After receiving our food, he never checked on us and see how we were doing or if we needed anything else. I think he wanted us to be done quick because he kept watching over us, and when I asked him for the check, he brought that really quick and attempted to sound friendly, which I didn’t appreciate.
… moreThe service wasn’t worth the $115 I spent. The hostess said that she was going to text me when they had an available table and she never did, and luckily, my Mom reminded her and we were finally seated.
Our waiter didn’t have a care-like attitude. After placing our drink orders, it took him a while to bring our drinks and bread, as normally, this is instant at other locations I’ve been too. After getting our drinks and bread from other servers, we then waited longer for him to bring us straws. He never did, as other servers did provide us straws right away. After receiving our food, he never checked on us and see how we were doing or if we needed anything else. I think he wanted us to be done quick because he kept watching over us, and when I asked him for the check, he brought that really quick and attempted to sound friendly, which I didn’t appreciate.