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Established in 1975, Chili’s Grill & Bar brings bold flavors and American favorites to Tucson, featuring sizzling fajitas, margaritas, burgers, ribs, and chicken crispers. Stop by for your lunch favorites, drinks and appetizers, or enjoy a hearty dinner meal with families and friends. Chili’s offers a lively atmosphere with a bar area for unwinding and catching the game. Enjoy dine-in, takeout, delivery, or catering. Download the Chili’s App for rewards and free food!
Family-friendly chain serving classic Tex-Mex & American fare in a Southwestern-style setting.
Hours
| Friday | 11 AM–11 PM |
| Saturday | 11 AM–11 PM |
| Sunday | 11 AM–10 PM |
| Monday | 11 AM–10 PM |
| Tuesday | 11 AM–10 PM |
| Wednesday | 11 AM–10 PM |
| Thursday | 11 AM–10 PM |
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Chili’s Tucson, AZ | Order Online
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Chili’s in Tucson, Arizona | 4 Locations
… Chili’s locations in Tucson, Arizona. Find a Chili’s Grill & Bar near you. View hours, menu & directions. Order now … Arizona Pavilions Dr., Tucson, AZ 85743.
Chili’s Burgers, Fajitas, Crispers, & Margaritas | Chili’s Grill and Bar
Hi! Welcome to Chili’s. Explore our menu, discover happy hour specials, and order pickup or delivery for your favorite burgers, fajitas, crispers, and more.
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Reviews
Kit Kat
I ordered delivery for the 1st time through the app. Ordered delivery & paid extra because it is a belated birthday meal for me and I can’t drive because I am having fun.
I was missing 1 of the main items in my steakhouse combo that was meant for someone that doesn’t want ribs.
I called and talked to 2 very polite FOH members. Waited about 10 minutes and was connected to a manager. That Manager not only made me feel like I did something wrong, just because I don’t want to drive back for the forgotten item on a plate I paid $50 for that is usually $30.
But, she made sure she to let me know she would offer credit for my missing crispers only.
Idk if that meant to my card or my chilis app. (Because she didn’t even try to specify)
But, I don’t care about the few dollars.
I read some reviews before commenting and I agree with Rob.
& as a fellow RGM in town I feel the mis-management at this establishment should be acknowledged.
& if the Manager on Duty can’t even secure guest satisfaction & quality.
How are they even be able to train the crew?
… moreI was missing 1 of the main items in my steakhouse combo that was meant for someone that doesn’t want ribs.
I called and talked to 2 very polite FOH members. Waited about 10 minutes and was connected to a manager. That Manager not only made me feel like I did something wrong, just because I don’t want to drive back for the forgotten item on a plate I paid $50 for that is usually $30.
But, she made sure she to let me know she would offer credit for my missing crispers only.
Idk if that meant to my card or my chilis app. (Because she didn’t even try to specify)
But, I don’t care about the few dollars.
I read some reviews before commenting and I agree with Rob.
& as a fellow RGM in town I feel the mis-management at this establishment should be acknowledged.
& if the Manager on Duty can’t even secure guest satisfaction & quality.
How are they even be able to train the crew?
Sharon “Tica”
Great value and service!!
something affordable with a nice atmosphere. The service was excellent everyone was friendly and welcoming, and our server Diego went above and beyond even though we only ordered appetizers. The place had a good vibe and overall felt like a great experience for the price.
… moresomething affordable with a nice atmosphere. The service was excellent everyone was friendly and welcoming, and our server Diego went above and beyond even though we only ordered appetizers. The place had a good vibe and overall felt like a great experience for the price.
Tim Martin
Food was good hot and fresh, our server was awesome. Her name was Lorraine.
… moreAna Robles
First time at Chilis, absolutely loved it! Our waitress was kind and friendly, came the perfect amount of times to ask us if everything was ok. The triple dippler was super delicious! Definitely will come back.
… moreBernard Jones
I totally forgot out servers name but he was great! Attentive but not invasive. Polite, funny, and helpful. Atmosphere was cool. It was a weekday so not that crowded. There was a birthday there and I did not know they still do birthday songs for patrons so that was cool. Food was good too. No complaints. I was able to pay at the table with the server since they have a “doo-hickey” at the table where you can play games, order(?) and pay. I would come back again.
… moreGiselle Coderre
I’m really disappointed with my experience at this Chili’s. I arrived around 8ish on a Monday night, it wasn’t busy at all. I would completely understand delays if the place were packed, but it wasn’t… which made the lack of service even more frustrating.
I went to the to-go station in the back and waited about 10 minutes with no acknowledgment. I could see several employees in the back lounging around and eating, and a few even made eye contact with me, including the bartender, but no one came to help.
Thinking maybe I was in the wrong spot, I went to the front, where I waited even longer, only to be told that I actually could order in the back. After about 25 minutes of walking around trying to get someone’s attention, I finally told an employee who was cleaning, and he went to the back to find someone to take my order.
I ordered a Triple Dipper and a salad with the chicken on the side. The girl taking my order said “of course.” We can do that let me be right back because I don’t know if the salad is the one with the cc or without but I told her without the cc because I have ordered there so often I know. So boom order was in finally so I waited in my car for about 10 minutes, then came back inside to find two bags just sitting there getting cold after waiting probably another 10-15 mins A waitress asked if I had been helped; when I said no, she checked the bags but one didn’t have the name on it so she went in the back to track down the girl and they were mine. The girl who took my order handed them to me like nothing was wrong. When I checked The chicken was mixed into the salad… normally I would have just said whatever and gone home but I already had a LONG day and they had be waiting forever already so when I mentioned it to the waitress I asked her I asked for the chicken on the aside because the salad gets soggy you even acknowledged it and she said, “no I don’t remember then just looked and me and said…..do you want me to change it?” I just wanted my meal that I ordered correctly so I said yes of course.
By then it was around 9:30 ish PM, and it was obvious the staff was more focused on cleaning up so they could go home than taking care of customers. I had spent $40 including a tip, but the service was so poor that I asked if I could have the tip back. The bartender looked at me like I was the problem and acted annoyed instead of helping. I asked to speak with the manager, and thankfully he was amazing — professional, understanding, and clearly someone who cares about the restaurant.
He offered me a free dessert, but I didn’t want to wait any longer. Instead, he gave me a lemonade and took my information so someone from corporate could reach out with coupons or free meals. He handled the situation very well, but the rest of the experience was unacceptable.
This is the only Chili’s on the south side, and I come often, but the staff really needs training on prompt service, basic courtesy, and acknowledging customers. I’ll be back because it’s the only location near me, but this visit left me extremely disappointed
… moreI went to the to-go station in the back and waited about 10 minutes with no acknowledgment. I could see several employees in the back lounging around and eating, and a few even made eye contact with me, including the bartender, but no one came to help.
Thinking maybe I was in the wrong spot, I went to the front, where I waited even longer, only to be told that I actually could order in the back. After about 25 minutes of walking around trying to get someone’s attention, I finally told an employee who was cleaning, and he went to the back to find someone to take my order.
I ordered a Triple Dipper and a salad with the chicken on the side. The girl taking my order said “of course.” We can do that let me be right back because I don’t know if the salad is the one with the cc or without but I told her without the cc because I have ordered there so often I know. So boom order was in finally so I waited in my car for about 10 minutes, then came back inside to find two bags just sitting there getting cold after waiting probably another 10-15 mins A waitress asked if I had been helped; when I said no, she checked the bags but one didn’t have the name on it so she went in the back to track down the girl and they were mine. The girl who took my order handed them to me like nothing was wrong. When I checked The chicken was mixed into the salad… normally I would have just said whatever and gone home but I already had a LONG day and they had be waiting forever already so when I mentioned it to the waitress I asked her I asked for the chicken on the aside because the salad gets soggy you even acknowledged it and she said, “no I don’t remember then just looked and me and said…..do you want me to change it?” I just wanted my meal that I ordered correctly so I said yes of course.
By then it was around 9:30 ish PM, and it was obvious the staff was more focused on cleaning up so they could go home than taking care of customers. I had spent $40 including a tip, but the service was so poor that I asked if I could have the tip back. The bartender looked at me like I was the problem and acted annoyed instead of helping. I asked to speak with the manager, and thankfully he was amazing — professional, understanding, and clearly someone who cares about the restaurant.
He offered me a free dessert, but I didn’t want to wait any longer. Instead, he gave me a lemonade and took my information so someone from corporate could reach out with coupons or free meals. He handled the situation very well, but the rest of the experience was unacceptable.
This is the only Chili’s on the south side, and I come often, but the staff really needs training on prompt service, basic courtesy, and acknowledging customers. I’ll be back because it’s the only location near me, but this visit left me extremely disappointed
Gabriel Chavez
Awesome experience, Sat at the bar and Cameron rocked! Drinks were served up promptly as we sat down and ordered food and the service was on point, our food came out and was hot, fresh and tasted great. Will definitely be back soon.
… moreRon Bennett
I live out of state and I stay at the Del Sol Casino for business every year during the winter months for the past few years. I visit the Chili’s on Velencia three to four time per month for dinner when I’m here. I went there tonight 2/5/26 and as usual the food was food and service was good.
However, tonight there was an extremely loud and obnoxious drunk women with her boyfriend at the bar. They made it very hard to relax and enjoy your meal and drinks. I didn’nt say anything because I just didnt want to get into a confrontation with anyone. The customer at the other end of the bar had a different idea and start telling the obnoxious women to keep it down.
Then the obnoxious boyfriend got involved, that is where I felt I needed to say something as well. The boyfriend begin to threaten me and told me to step outside. I then asked the waitress to give me my bill so i could leave and she did so. The guy at the bar follows me outside threatening me and telling me he was going to hurt me. I turned around to him and said good luck, go for it. Then right behind him came out the manager of Chili’s telling me and the person causing the issues that if we didn’t leave now he was going to have us both arrested.
Thereby, I then told the manager that he had no idea what was going on and he could be assured I would never go back to that specific Chili’s ever.
The one star rating is for the pathetic managment at this specific
Chili’s. Anyway……I will never visit that Chilil again!
… moreHowever, tonight there was an extremely loud and obnoxious drunk women with her boyfriend at the bar. They made it very hard to relax and enjoy your meal and drinks. I didn’nt say anything because I just didnt want to get into a confrontation with anyone. The customer at the other end of the bar had a different idea and start telling the obnoxious women to keep it down.
Then the obnoxious boyfriend got involved, that is where I felt I needed to say something as well. The boyfriend begin to threaten me and told me to step outside. I then asked the waitress to give me my bill so i could leave and she did so. The guy at the bar follows me outside threatening me and telling me he was going to hurt me. I turned around to him and said good luck, go for it. Then right behind him came out the manager of Chili’s telling me and the person causing the issues that if we didn’t leave now he was going to have us both arrested.
Thereby, I then told the manager that he had no idea what was going on and he could be assured I would never go back to that specific Chili’s ever.
The one star rating is for the pathetic managment at this specific
Chili’s. Anyway……I will never visit that Chilil again!
Francisco Rodriguez
First time I went to chili’s and I did not have to wait 30 min to be seated.. Food Was very good I got the smoke house combo. I specially enjoyed the corn it had good flavor. My son get pizza and fries it was good a well. Not bad and its was only 35$ not bad for now days. You just have too know when its not so busy and service will be better than normal.
… moreEmery b
usually pretty good. service was lackluster. but they were shorthanded. so cant fault them too much. excellent food. the chicken strips were a tiny bit tough. but rocket hot. very good over all.
… more