
Address and Contact Information
Address: 108 N Washington St Ste. 101, Spokane, WA 99201
Phone: (509) 866-0206
Website: http://lordstanleysspokane.com/
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Reviews
Cons: the food is terrible. We’ve been on two occasions and ordered food both times. I ordered the pulled pork tacos and they were super bland and luke warm. My husband got the kraken dog which the menu says is “sausage stuffed with cream cheese, jalapenos, and bacon” and is spicy. It wasn’t stuffed with anything. The cream cheese was spread along one side and there was no bacon or jalapenos in sight. It wasn’t spicy at all. My husband got through eating half of it and couldn’t eat anymore. We let the server know it wasn’t good and why and asked it to be taken off the bill. She asked my husband “are you serious?” and then didn’t take it off the bill or visit our table again.
The second visit, I ordered a soft drink and my husband ordered a beer. The server brought my drink after 15 minutes and said she forgot what my husband ordered – no problem, we let her know. She didn’t come back with it for another 15 minutes. This time we only ordered fries because we no longer trust the food. They were luke warm like they’d been sitting around, not hot like they’d just come out of the fryer. Others at our table ordered boneless chicken wings that tasted undercooked and they couldn’t finish.
It’s a bummer because this is a cool spot but the service needs to be tightened up and the food needs significant improvement. As someone who’s worked in the service industry for years, here are some basics : when you drop food, you come back a few minutes later to check and make sure it’s good. You check back on the table (especially when it’s a large group) every once in a while to see if they need anything else. If someone complains about the food, you make it right. If you have time to stand around with your coworkers for extended periods, you have time to check on your customers. If customers have to get up multiple times and go to the bar to request things, you’re not doing your job.
I almost don’t want to leave a review because of how much I liked it here & once everyone else finds out about it it’ll be harder to find a seat. I got this flatbread pizza thing & my roomie got this seattle hotdog. Soooo good! The bartenders were friendly & moved to help you right away, do make sure you move to the bar area where it says order here or something to get serviced as there is only 3 of them.
It is a little smaller but they moved quick. There was never more than 1 person in line ahead of me. Only went there once but loved the vibe