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Hours
| Tuesday | 8 AM–11 PM |
| Wednesday | 8 AM–11 PM |
| Thursday | 8 AM–11 PM |
| Friday | 8 AM–11 PM |
| Saturday | 8 AM–11 PM |
| Sunday | Closed |
| Monday | 8 AM–11 PM |
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BRIGHTMOOR FAMILY GRILLE MENU
SAUCES · Bacon N Egg. Sausage N Egg. Ham N Egg. Turkey(Bacon/Sausage) N Egg. Egg Sandwich. CHICKEN AND WAFFLE · $6.00. $6.00. $6.00. $6.50. $5.00. $12.50 · Cheese.
Brightmoor Family Grille (@brightmoorfamilygrille) – Instagram
14K followers · 159 posts · Not Your Average Coney! We Put The Fun in Food 22541 fenkell Detroit, MI 48223 313-693-9053.
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Reviews
Queen Asha Noor
The food is absolutely amazing! They cook everything with love! I’m a regular at this hidden gem! Talk about authentic Jamaican food! i’m from New York and they will give any New York Jamaican restaurant a run for their money and win hands down! Not only is everything on the menu amazing so is their customer service! I was sitting in my car for a while and they actually came out twice to see if I was ok! Even offered to bring my order to me if I didn’t want to get out of the car! ( they also wanted to make sure I was ok and offered to call Ems! That is genuine concern and you don’t find that very often! I’m a lifetime customer and I bring all my friends here! Definitely come and check them out!
… moreDeanna Young
This place here is a hit and miss they always giving me nasty Mac & cheese it never looks like the picture it’s like somebody just threw slop together the oxtail pizza never really have no meat on it be the oxtail fat like I’m just so disappointed bc I really like they Mac & cheese but tonight I got three sides of Mac and cheese hoping it was gone be good cause that’s all I wanted to eat and it’s creamy and cheese like just slop ! And they excuse was wasn’t no manger there
… moreBbrown95
The oxtail pizza was pretty good! I also ordered the jerk chicken with mac & cheese and collard greens and it was very delicious! I will definitely be coming back here again.
… moreDr. KWashington
When my boyfriend said he wanted to come here for his first time, I was initially excited because I had been here three times already and had good experience with decent food and good customer service. And we’re always excited to support a black business!
Unfortunately, the experience went down hill.
After taking a look at the receipt, my boyfriend noted there was a six dollar price difference between the listed price and the price that was on the receipt for the large oxtail pizza. I brought this to the cashier’s attention and she said that they had upped the prices recently. Which is fine, and understandable in the economy. However, it was not the listed price. So I asked her if they could honor the price that was listed, and she went to ask who I assume was the manager (Shaun?). I explain to him the price difference and that we wanted to have the price listed be honored, he said that they couldn’t do that and that the person who was supposed to fix the price on the screen hasn’t shown up yet. I offered another option and asked him specifically “What other ways can we rectify this then?” he said there was nothing else they could do. I asked one final time. Are you sure? (Because I realllllly wanted to believe that as a business owner they would realize this needs to be rectified and I don’t like to write a review about something if I didn’t even give someone the chance to resolve it)
The answer was still nothing we can do.
Another lady came later to cash register and gave us the time estimate on our order which was much longer than we were quoted on the phone when we called (not tripping too much about time wait bc of a Saturday night), so since it was a change in wait time AND we already had this price difference, I asked again what they could do to even us out. Got her to agree to throw in a chocolate cake. COOL! we’ll call it even
…..Never got the chocolate cake with our order
So yes, it’s a $6 that WE will survive without, but the principal is that it’s illegal to charge a different price than advertised, you’re located in Brightmoor where that $6 could REALLY be a difference for someone’s pockets, apparently this has been going on for a while based on past reviews (which also encouraged me to post), and the pattern and response gives a sense that they are very aware of the problem.
I even called to give suggestions so this doesn’t happen again: have cashiers inform that the listed price isn’t the actual price, and/or put a sign on the cashier window stating the same.
Oh and food was above average! Jerk wings would definitely recommend. But the customer experience overshadowed the food unfortunately.
Hoping for better, and hope the reviews are the push to get there.
… moreUnfortunately, the experience went down hill.
After taking a look at the receipt, my boyfriend noted there was a six dollar price difference between the listed price and the price that was on the receipt for the large oxtail pizza. I brought this to the cashier’s attention and she said that they had upped the prices recently. Which is fine, and understandable in the economy. However, it was not the listed price. So I asked her if they could honor the price that was listed, and she went to ask who I assume was the manager (Shaun?). I explain to him the price difference and that we wanted to have the price listed be honored, he said that they couldn’t do that and that the person who was supposed to fix the price on the screen hasn’t shown up yet. I offered another option and asked him specifically “What other ways can we rectify this then?” he said there was nothing else they could do. I asked one final time. Are you sure? (Because I realllllly wanted to believe that as a business owner they would realize this needs to be rectified and I don’t like to write a review about something if I didn’t even give someone the chance to resolve it)
The answer was still nothing we can do.
Another lady came later to cash register and gave us the time estimate on our order which was much longer than we were quoted on the phone when we called (not tripping too much about time wait bc of a Saturday night), so since it was a change in wait time AND we already had this price difference, I asked again what they could do to even us out. Got her to agree to throw in a chocolate cake. COOL! we’ll call it even
…..Never got the chocolate cake with our order
So yes, it’s a $6 that WE will survive without, but the principal is that it’s illegal to charge a different price than advertised, you’re located in Brightmoor where that $6 could REALLY be a difference for someone’s pockets, apparently this has been going on for a while based on past reviews (which also encouraged me to post), and the pattern and response gives a sense that they are very aware of the problem.
I even called to give suggestions so this doesn’t happen again: have cashiers inform that the listed price isn’t the actual price, and/or put a sign on the cashier window stating the same.
Oh and food was above average! Jerk wings would definitely recommend. But the customer experience overshadowed the food unfortunately.
Hoping for better, and hope the reviews are the push to get there.
Rasheedah Muhammad
I Went to this place for the second time all the way from Sterling Heights! My dad liked the barbecue chicken so much the first time he craved it this particular day.
So he and I called and ordered barbecue chicken prices of our choice. Chocolate cake and oxtail pizza. We had to repeat the order 5 times for the cashier whom I later found out was co owner, to get it right and understand what we wanted. I said two breast and two thighs. She initially said “we can’t get specific chicken because it’s and upcharge.” We said “we’ll pay for the upcharge.” She said okay, then proceeded to say it’s gonna be about 35-45 mins cause it has to be thawded it’s frozen, (clue #1)! “We said okay it’s gonna take us about 50 mins anyway no problem.”
My day gets there and has to wait an additional 40-45 mins.
Gets home and discovers there’s only 1 breast, 1 thigh and 3 wings. All either overcooked or old as hell. My dad described it as so tough and hard it was almost unbearable to chew . I didn’t hear about it until that night.
I called the next morning told brightmore grill my dad’s experience. The same cashier co owner offered us an apology and $5 back for the upcharge.
There has to be some consistency with the cooking at this place My pizza was mid. Small pieces of oxtails nothing like the pizza on pictures. The Mac n cheese from my previous order was not eaten because it was just not to my liking, if I’m being honest it was disgusting. I thought to myself maybe that’s not their specialty. But looks nothing like the pictures I’ve seen.
Reading these comments seems like this place is going down as far as good service and good cooks.
Although the co owner was apologetic and nice. Offering $5 back for the upcharge on a $60 order that was tipped $10 and he drove and hour and waited an additional 40-45 mins and paid cash. And I would have to go there and pick the $5 up. Is beyond me. She knew we drop far because I told her during the order and during the complaint. We got to do better black business.
I hope this place changes soon. I wish you all more business with a change in the future.
… moreSo he and I called and ordered barbecue chicken prices of our choice. Chocolate cake and oxtail pizza. We had to repeat the order 5 times for the cashier whom I later found out was co owner, to get it right and understand what we wanted. I said two breast and two thighs. She initially said “we can’t get specific chicken because it’s and upcharge.” We said “we’ll pay for the upcharge.” She said okay, then proceeded to say it’s gonna be about 35-45 mins cause it has to be thawded it’s frozen, (clue #1)! “We said okay it’s gonna take us about 50 mins anyway no problem.”
My day gets there and has to wait an additional 40-45 mins.
Gets home and discovers there’s only 1 breast, 1 thigh and 3 wings. All either overcooked or old as hell. My dad described it as so tough and hard it was almost unbearable to chew . I didn’t hear about it until that night.
I called the next morning told brightmore grill my dad’s experience. The same cashier co owner offered us an apology and $5 back for the upcharge.
There has to be some consistency with the cooking at this place My pizza was mid. Small pieces of oxtails nothing like the pizza on pictures. The Mac n cheese from my previous order was not eaten because it was just not to my liking, if I’m being honest it was disgusting. I thought to myself maybe that’s not their specialty. But looks nothing like the pictures I’ve seen.
Reading these comments seems like this place is going down as far as good service and good cooks.
Although the co owner was apologetic and nice. Offering $5 back for the upcharge on a $60 order that was tipped $10 and he drove and hour and waited an additional 40-45 mins and paid cash. And I would have to go there and pick the $5 up. Is beyond me. She knew we drop far because I told her during the order and during the complaint. We got to do better black business.
I hope this place changes soon. I wish you all more business with a change in the future.
HannahGoodHair
Hello food was amazing family friendly, not too long wait very first very favorable. You are not regret. They do carry out or you can eat in doors . Never had Oxtail pizza ,it was AMAZING, 10 out of 10 salmon Rasta pasta 10 out of 10 also ! Will be back
… moreChristian Heaton
If it could give 6 stars I would! The food was awesome with a lot of flavor! The flavors were well developed and full. I enjoyed my meal very much. The staff was friendly and helpful and the service was pretty quick. We were very happy with our visit and would definitely come back! Both the bacon double cheeseburger and the mushroom Swiss burgers were excellent! Thanks for the great dining experience and exceptional food!
… morePatrice Farhadi
Truly amazed by the taste of flavor!! the portions are so respectful for the dollar!! I’m spending my money with y’all before anybody else. Keep up the great work and you could tell there’s pure teamwork there because nothing was missing from the bag. Food was hot delicious mouthwatering. And really what type of voodoo are you using with them nacho chips cause they are out of this world. Pure amazingness, full top notch.
… moreJoe Hakim
One of the best dining experiences I’ve had recently. The food and service are absolutely fantastic. Oxtail pizza is unique and delicious. Catfish was perfectly fried. Loved the greens & macaroni and cheese. Their jerk chicken pasta (Rasta Pasta) was mind blowing. Service was so friendly and helpful. This place is a gem.
… moreA Table For 8
We eat black owned or brown owned all the time. Tried Brightmoor Family Grille after The Hungry Black Man highly recommend it. It was definitely worth the the try. It’s an old coney turned into a soul food/Jamaican restaurant. The menu has a lot of choices for all day dining. We went for lunch yesterday. We got fried turkey chops with sweet potatoes, collard greens and Mac and cheese. Jerk chicken, oxtails and cabbage. Everything was good. Even the greens that the owner said it’s not his usual, they were better than most. All the food was lightly season which is fine. The fried turkey chop wasn’t dry and was crispy. The jerk chicken was juicy and the sauce was good. The sauce was sweet with a spicy finish. The sweet potatoes were cooked with a lot of butter or butter extract bc you can taste it. The Mac and cheese was creamy with a little cheese pull. It’s some of the best I’ve had in the city. The oxtail was the star of the menu. They were tender, meaty, flavorful, nice sizes. Paid $17 for 5 nice size tails. They supposed to be Jamaican but they don’t taste it. More towards the soul food side IMO. The kool aid was the only bad thing. It was nasty but overall I give them 8.5/10. Will make this one of my new soul food favorites.
… more