The Playbook Sports Bar + Grill

  2.8 – 21 reviews   • Restaurant

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Don’t let hunger pull you away from the game! The Playbook Sports Bar + Grill has all the action covered while you tackle your hunger. From wings to nachos and burgers to ribs, you’ll find options that take even the biggest appetites to the goal line. The Rose Gaming Resort defies expectations in all that it does, including entertainment! Free live entertainment Friday and Saturday nights at The Playbook.

✔️Dinner ✔️Dine in The Playbook Sports Bar + Grill 22026

Hours

Tuesday11 AM–2 AM
Wednesday11 AM–2 AM
Thursday11 AM–1 AM
Friday11 AM–1 AM
Saturday11 AM–2 AM
Sunday11 AM–2 AM
Monday11 AM–2 AM

Address and Contact Information

Address: 17680 Colonial St, Dumfries, VA 22026

Phone: (571) 866-1650

Website: https://www.therosegamingresort.com/food-drink/the-playbook/

Menu Photos

therosegamingresort.com

Photo Gallery

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Reviews

J J
This place was dead which I would normally enjoy but I think it’s dead for a reason. Went for dinner, sat down and the band starts warming up, too loud to even hear the waitress. Not even music, sound check that went on for 10 straight min. Then the manager decides to have a staff meeting, yeah, just drop everything and have this idiot yakking at ALL the staff for 10-15 min. I didn’t think this was real. Food mediocre at best, waitress was nice, not her fault the manager is self absorbed. They don’t serve coke either, wanted a rum and coke, who the hell wants a rum and Pepsi?? They are not the same.
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Gina Franco
I’ve been debating whether to write this, because honestly, I can’t believe customers are still being treated this way.

I visited Playbook last Wednesday for Latin Night. Let me start with the positive: the band was AMAZING. The live music was the highlight of the entire night, and if I thought I wouldn’t walk away disappointed again, I’d return just for them.

Now for the part that truly needs attention.
Our server, Ethiopia, took 25 minutes to bring our very first drink order. My party and I were patient—we know people are overworked and short-staffed these days. Still, she never once checked in or updated us. We had to request water for my husband three separate times.

Because we were enjoying the band, we ordered another round. That second order took 35 minutes and 42 seconds to arrive. During that wait, another server—who was not our own—ended up helping us more than Ethiopia did.

When it was time to cash out, Ethiopia brought a check that included an extra drink we hadn’t ordered. She said she’d remove it, so I asked to speak with a manager. Sixteen minutes passed before she returned—still without the corrected check, still without a manager—yet she was ready to take my cash. When I told her again that I needed a receipt and the manager, her response was, “Well, I don’t know, I told her.” At that point, the attitude and lack of accountability were too much. I did tell her how rude she had been, she snapped back, and then she walked off.

I finally spoke with a supervisor who informed us it was her first day, and eventually the manager came out. I repeated everything that had happened and expressed how unacceptable our experience with the server was. The manager offered a food voucher—which we neither wanted nor accepted. All we asked was that Ms. Ethiopia receive the training she clearly needs.

It’s unfortunate, because this place has so much potential. But at this rate, the frustration simply isn’t worth it.

I would never treat someone this way at my workplace, and customers shouldn’t have to tolerate it here either.
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olIlIlIo Mart
This is one of the best restaurants I’ve ever been to. You should definitely try the Carne Asada tacos, they are some of the best I’ve ever had. The drinks are delicious and special events are absolutely wonderful. The team and the staff are great. Definitely try game day eats and The chef takes time to create wonderful meals!
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DJ BIG-C
It was a great place in the resort I was staying in. Loved the cheesesteak and they don’t have chili cheese fries but my waiter made it for me anyways and they were great.
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Simone Harvin
I’ve been here no less than 5 times, and every single time there’s a service issue. Currently sitting here right now and had to wait 45 minutes for a simple cocktail, with little communication from the server about what was happening. It’s taken essentially two hours to get two drinks. Why is the service consistently slow and terrible?
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soraya irizarry
Giving one star because I cannot put 0. You seat yourself and battle it out for a table. We had to wave someone down 3x!! Each time we asked for menus and every time the lady returned she had no menu. Then no one ever returned. It’s like they purposely ignore you so you get up and leave and they don’t have to work. Never go here !
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A Rodriguez
Sierra was a an attentive and friendly waitress when I had dinner at the end of a long day. Wings and fries were good. Was cool that they had karaoke going on.
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Ohio Dave
Place was nearly empty on a Thursday night at 7pm. Our group of 6 waited 20 minutes to be greeted. 20 more minutes for our 1st drinks to arrive. We were done with our “food” before our server brought the 2nd drinks that we ordered when the meal came out. I had the burger and it was grey, dry, and flavorless. I’ve had better food on airplanes. The atmosphere is a mall food court holding itself out as a sports bar. Just don’t go here. Ever. Really. There is no value or enjoyment to be found here.
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Geoff Goodall
Awful service & worse food.

Store brand cheap pizza passed off as a pepperoni flatbread. Equally cheap fish with adequate fries. Basically inedible.

The waitress didn’t return for half an hour by which time our party had left without taking more than 2 bites. Good job we didn’t want a refill. I paid the bill for literally nothing, will never eat there again & you should do the same :(.

Oh, we were seated right under a 6 foot speaker were we couldn’t even hear each other talk.
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nursebetty
Food was hot and yummy. Sierra was our server….totally awesome customer service! The bloomin onion was better than Outback’s!
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