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Reviews
*** if they have rice, Krispies do yourself a favor and buy one. I check every time I’m nearby delicious and homemade
I have severe allergies, and onions are one of my highest-risk triggers that can cause severe allergic reactions. I ordered the Cheese Steak Wrap and left a very clear note requesting NO onions.
When I got home, my order was wrong. I called the restaurant and instead of an apology, I was met with a condescending response: “Well what do you want us to do? Want a new one?” When I politely said yes please and thank you, the call was abruptly ended.
A few minutes later, a man named Steve called and immediately began questioning me about toppings, then berated me, insisting I “should know” the wrap comes with peppers and mushrooms — even though the menu description only lists: “Sliced steak, cheddar cheese, sautéed onions.” There is no mention anywhere of peppers or mushrooms. I double-checked the menu while on the phone and confirmed that.
When I returned to pick up the remake, I was made to wait in line again awkwardly while Steve chatted casually, even after I asked to speak with the person who called me. When I explained what happened and showed screenshots, I was brushed off with “sorry sweetie.”
I run a food blog with over 20K followers, and I genuinely love supporting local small businesses and helping them grow — which makes this even more upsetting. Mistakes happen, but ignoring an allergy note, blaming the customer for menu inaccuracies, and being rude and dismissive is unacceptable. I left nearly in tears.
If you have allergies or dietary restrictions, please be extremely cautious ordering here.
Everything they offer is top-notch, from their fresh meats to their incredible premade foods. I’m obsessed with their chicken salad—seriously, it’s the best I’ve ever had. My husband can’t get enough of their macaroni salad either. We recently tried their chicken burger, and wow—so flavorful and juicy! You can truly taste the difference in quality compared to supermarket meat. We always stock up on their chicken and ground beef because it’s just that fresh and delicious.
The team at Cogman’s is amazing, too. The guys behind the counter are always friendly, helpful, and happy to answer any questions. You can tell they care about their customers and what they do. If you haven’t checked them out yet, do yourself a favor and go—you won’t be disappointed!