Steps
What a place! We have stayed been to the Sheraton in the past, but didn’t spend a lot of time at the Edge. Fantastic location. Closest bar you will find to the beach! The service at the bar area was outstanding. Thank you Loc’s and Margie for a great experience! You guys are exceptional! The views were unreal! Live music was great.
… moreMr. Feather
Only ordered drinks at the Edge patio bar. Very flavorful mai tai. You don’t taste the alcohol, but it sneaks up in you. Hehehe.
Right on the beach. Live relaxing music. Great sunset view.
… moreJET FPC
Beautiful sunset and excellent customer service! Lori was such a lovely server and left us with such amazing experience every time we went. Will be back again soon.
… moreken schultz
The place is beautiful. Great atmosphere and wait staff was good. The drinks were good but the food was horrible. The chicken fingers with fries tasted like they were frozen. We ordered two orders of chicken fingers, a turkey sandwich (small and pricy), a salad(good), shrimp bowl (ok), 1 beer and 3 mix drinks with tip $250+. Ridiculous!!
… moreZro Cee
Very nice bar to dine outside and enjoy the ocean view and sunset. I just got a few drinks, nothing major or to boast about. The bacon cheeseburger isnt a lil burger, I’ll tell you that much. It felt like a pound of meat. I had to finish the rest without the bun and it was still a bit left over, you definitely will get your money’s worth. And I had a lil friend that sat with me for a bit
… moreIsmail Sebe
I really would have love to rate this place higher. The scenery is nice. The seating is a bit limited but overall my issue is around the quality of the food. Most of the food here is subpar and not matching the quality expected of Sheraton. After a few tries, we decided to eat in neighboring restaurants for quick bite.
… morekirsten wach
I had one of the worst bar service experiences of my life at The Edge in Hawaii by the Sheraton, and bartender Margie was the reason.
From the moment I approached the bar, I was completely ignored. No greeting. No acknowledgment. No “I’ll be right with you.” Just blatant disregard, as if my presence was an inconvenience. When she finally interacted with me, her attitude was nasty, dismissive, and openly rude. Asking simple questions was met with irritation and zero effort to be helpful.
This wasn’t just bad service — it was hostile. Margie made it crystal clear she didn’t care whether I was there or not, which is mind-blowing at a bar attached to a Sheraton property that claims to offer hospitality. This is not what anyone expects when visiting a resort bar in Hawaii, where warmth and aloha should be the bare minimum.
The Edge has a great location and so much potential, but experiences like this completely ruin it. If management cares at all about guest experience or their reputation, they need to seriously address the behavior behind that bar. One bartender can absolutely destroy an otherwise beautiful venue — and Margie did exactly that.
Save yourself the frustration unless something changes. This was embarrassing, disappointing, and entirely unacceptable.
… moreCurtis David Williams
Drinks: A+
Location: A++
Service: A
Atmosphere: A
Couldn’t really ask for a better place to have a drink. The views are breathtaking. Obviously went with a Mai Tai, was great. Highly recommended. (Did not eat, so only basing this off the drinks)
… moreScott Shiigi
Our flight was delayed for 5 hours so we spent time here after we checked out. I am glad that we had the opportunity because we typically hang out in the infinity pool (because it is so beautiful) and don’t usually sit at the bar. The best part of this experience was the bartender Locks (Locksey)-she is so down to earth, friendly and the type of person who makes you feel at home immediately! The drinks, cheeseburger and view also made for a great time!
… moreS Shibutani
I went there for lunch, and while soda refills were free, orange juice seemed to be an additional charge. I wish there had been clearer instructions. The Japanese-speaking staff member who came to explain was also rude. The receipt included a tip, but I have no intention of tipping for service like this. I was disappointed.
… more