

Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.
Address and Contact Information
Address: 5445 Telegraph Rd, St. Louis, MO 63129
Phone: (314) 845-7827
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Jimmy John’s Locations in St. Louis, Missouri
Jimmy John’s | Order Sandwiches for Delivery or Pick Up
Sandwich Shop & Gourmet Subs in ST. LOUIS | Jimmy John’s 3858
Reviews
Apparently the county mask mandate is merely a suggestion at Jimmy John’s. Not even the person who took my order was wearing her mask. The person who gave me my order didn’t include it all until I reminded them. The tables were sticky, the booths were uncomfortably small, and the clientele…YIKES. I got stared down by two kids at the next table, for being, I don’t know, fat while eating?
They’re obviously known as a place that doesn’t enforce the county-wide mask mandate, judging on the number of people who just walked in without it. I regret my mediocre cold sandwich I could have made at home, and I regret sitting in this germ incubator while my money goes to causes I don’t support. You’re not you when you’re hungry.
I placed an order at 1:23pm through the app. By 2:23pm I still didn’t have my food, so I called the store to check on it. The guy tells me that they couldn’t start the order because I didn’t pay with card, which is true, I selected “cash” because that’s an option on the app, and something I have done several times in the past.
Anyways, I pay over the phone with a card. My food finally shows up at 2:57pm via UberEats, because they don’t have their own drivers anymore apparently.
The most frustrating part of all of this is that I never got a phone call from them, saying that they couldn’t start the order without a credit card. If they had called right away (which they CAN do) and said that, I’d have paid right away and none of this would be a problem. But they didn’t, my order just would have sat there until the end of time. The guy I talked to on the phone couldn’t have cared less, no apology or anything.
I realize that franchise stores probably don’t have anything to do with corporate’s app, but at least call and explain situations to customers. That’s the bare minimum.
I’ve had a few problems with this location in the past, but this will be the last time I order from here. I don’t want a coupon or a free meal.