Vincent Alvarez
Liars!!!!! I ordered a hot honey glaze. I did not want the dry rub. I repeated multiple times that if the glaze wasn’t available I’d get something else. I get home 20 min away. I opened sandwich to discover a dry breast with dry rub. After looking g online. It has been discontinued months ago. Why lie?? I paid for everyone food and spent over $40 and didn’t even get to eat. I CANT STAND DRY RUB. I like it saucy..
… moreAndrew Wells
Ordered for a pick-up at 6:45PM. Arrived at 6:30. Asked multiple times where the order was around 7PM, was told to wait. Asked at 7:15, told to wait, asked again at 7:30 and was told they just started making the order to wait an additional 20 minutes. No reason to order in advance as they don’t value their customers time who paid 100$. Last time ordering from this location.
… moreLalaQuinntana
I love Wingstop but the Old Cutler location has always rubbed me the wrong way. I think I’m going to have to drive a little bit further to come here if I want wings. Service was wonderful, but I did have to wait a couple minutes after my ready time. The wings were full sized, which was shocking for me. They were also perfectly cooked! All in all I will definitely be back, especially for their lunch time $5 special. It’s just a lil overpriced but that’s wingstop ♀️
… moreFred Escobedo
Beware. Ordered 2 20 boneless wings and fries deals. Arrived home and realized they did not include the fries. Called the restaurant, they told to come back at a later day. I did. The manager did not fulfill the order mistake.
Avoid this location.
… moreEstela Jimenez
I visited Wingstop last night at approximately 11:15 PM and had an extremely bad experience. I ordered a meal that came with two drinks. When I went to the area where the lids for the drinks are located, the place was disgusting and smelled like urine, similar to a back alley.
When I mentioned this to one of the employees, I was completely ignored. The gentleman sitting at a nearby table, who I believe to be the manager, was preoccupied with some paperwork and did nothing to address the issue. He claimed they were about to clean the area, but there is no excuse for a restaurant to be in such a condition or to have that smell.
The gentleman claimed that the smell came from bad water on the back of the soda machine. To be honest, it didn’t smell like water or anything that should be present in a restaurant. Things should be kept clean and odor-free, but the area continued to smell like urine. Despite waiting for my order to be completed, no one came to clean that area. This reflects extremely poor management.
Overall, my experience at this Wingstop was terrible. The condition of the restaurant and the lack of response from the staff were unacceptable. I will not be returning and would not recommend this location to anyone.
… moreAntoinette S
Visit this location and hopefully you will meet Nya. She is friendly, professional and gives you a mega-watt smile! She is helpful and attentive to her customer. She anticipated my needs before I could express them. This was a fantastic experience! Great job, Nya!
… moreLee O.
They will deliver you cold stale wings. What a disappointment smh avoid at all cost
… moreRaul Cabral
It is not possible that a restaurant does not have public restrooms, and when I ask them why I can’t use the restroom, they tell me that the restrooms have been broken for weeks! Where is the health department? How do food service workers not have a place to go to the restroom? I drove 20 minutes to get food! I didn’t buy anything and left feeling really frustrated. Now I’m sitting at Chick-fil-A.
Date July 7 / 2025 time 4:30pm
… moreChachie Bell
this was the worst experience that i have had since i have been going to this location . I always order my food the same way. The night manager Michael was the epitome of rude, arrogant, no empathy for customers. In the business of customer service you have to please the customer with in reason. for me to visit this place more than 3 times a week and order the same thing and for michael to display the level of rudeness is horrific. I live around the corner from this place and had to travel all the way to old cutler to get my food is crazy. When I went to the old cutler location i got my order the way i requested with no problem. I spend a lot of money there and request a manager with more customer service training. I do not recommend this place anymore. I noticed that the rating is 3.6 however others at this location don’t give any problems just Michael if that’s his real name.this was the night of the superbowl around 8-9 pm
… moreDesiree Shinhoster-Wilson
Wings are always fresh so that’s a plus. I think only about 2 occasions the fries were like the hard crumbs as if they didn’t feel like cooking more. But overall the food & service is normally great
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