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Classic, long-running fast-food chain known for its burgers & fries.
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Reviews
They can’t seem to control their prices so the least they could do is provide the best experience and freshest food and they fail on those frequently as well. Being skipped this last time in drive thru was the worst it’s been because the car in front of me took 15 MINUTES to get their food and mine came out instantly, but because I had been sitting in line for that my food sat on the counter getting old and cold. I tried a fry right as they handed the bag to me and it felt like a fry that was sitting on a counter for 10 minutes. I asked if they could at least give me a fresh fry and they looked at me like it was an absurd request. My burger and nuggets were basically inedible.
Don’t skip cars in drive thru.
Consider the food you’ve made and at least keep it in a warmer or don’t make it till the other order is nearly done.
As a former manager, for larger orders they need to park them so they don’t ruin the food for everyone else. Car behind me has a sundae it looked like and it looked like a milkshake more than ice cream at that point.
Edited: I truly wish I had read this locations reviews before coming here! No wonder this location has such poor customer reviews! This McDonald’s is not like other McDonald’s and should be avoided at all costs!
Really solid service, though….and consistently so. I had an issue with my order once, and I left the feedback on the app because the issue meant I couldn’t eat the food. Within 24 hours, a manager from the store called me personally to apologize, refunded the amount of the item, and told me to stop by anytime for a replacement meal on them. This location is near my office, and I stop by more often than I would like to admit, so I’m confident that my experience isn’t a one off (at least for the lunch/afternoon shift).
Place has gone downhill fast, ever since the latina with red hair started working the drive through, claims she’s the manager. I’ve been coming here over a decade, and this is the worst it’s ever been, wasn’t this bad during COVID.
Besides bugs in your drink, your discounts will be ignored, shell grab your card, won’t t tell you how much and then she will overcharge you, for bug juice.
So, if you like paying full price for bug juice, have at it!!!
Horrible..