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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Address and Contact Information
Address: 440 N Sta Pkwy, Farmington, UT 84025
Phone: (801) 451-7021
Website: https://www.chick-fil-a.com/
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Reviews
Tom Porritt
I ordered a large fry, but what I got was a medium fry inside a large container. If I wanted a medium fry, I would have ordered a medium. Terrible service when you don’t get what you paid for
… moreJorge Miranda
Wow where do I start I travel for work and have been to multiple chick fil As across the country this is by far and I mean by far the worst one I have ever been to they have never got my order right they always forget my sauce and their staff is not nice at all I even heard other people in the lobby complain about the staff. I wish I could give this location a -5
… moreKarla Alpizar-Hicks
Chick fil-a is always a great option for a quick bite. The service is great and staff is friendly. The only thing we noticed on our last visit was that tables were dirty and food was all over the floor. Not caused by the employees of course. But they could keep an eye on messy patrons to clean up after them .
… moreReparableGrunt
The food was good, but there was an employee by the name Cayman. I have no idea why he works there. He was extremely rude and was talking really quiet when you guys were really busy. I made special requests on the food and he didnt add them to the order. When he filled up our drinks he kinds slammed them on the counter and then he threw the straws at the cups. If you as a customer is reading this I highly recommend not ordering from the kid Cayman.
Its literally your job to be louder and to have a smile and make sure the customer gets what they ordered. If he cant do that have him clean the toilets and the parking lot. Hes got crappy customer service skills.
… moreIts literally your job to be louder and to have a smile and make sure the customer gets what they ordered. If he cant do that have him clean the toilets and the parking lot. Hes got crappy customer service skills.
Johnny Murdock
We had a really disappointing experience at this Chick-fil-A today, and it was mainly because of how my young son was treated.
My little boy went over to fill up his drink for a refill. The employee filled it to the brim (which is totally fine), but it was so full that it needed to be handed carefully. Instead, the employee passed it to my son very quickly and let go before my son fully had control of it. The cup immediately spilled, and the drink went everywhere.
My son felt embarrassed and instantly apologized because he thought it was his fault. But instead of responding with any patience or kindness, the employee rolled his eyes at him (looked like a teenage high-schooler). He refilled the drink, but his attitude was clearly annoyed, and he handed it back to my son in a rushed, aggressive way—as if my child had inconvenienced him for an honest accident.
My son came back to me with tears in his eyes, trying hard not to cry, because he felt so embarrassed and hurt by how rude the employee was to him.
I spoke to an employee named Eddy, and Eddy was genuinely kind. He listened, apologized for what happened, and immediately wanted to help make it right. Eddy then went and got the manager, Cole.
I calmly explained the entire situation to the manager, thinking he would at least acknowledge how upsetting it was for a child to be treated that way. Unfortunately, the manager didn’t apologize to my son or to us, didn’t show any concern, and didn’t mention anything about addressing it with the employee or making sure it wouldn’t happen again. He seemed bothered the entire time, and when I finished explaining everything, he simply said “Okay,” and walked away.
It honestly felt like a complete lack of leadership and customer service. Maybe he’s new to managing, but the response was incredibly dismissive—especially after a kid was brought to tears over an accident.
Eddy, on the other hand, was the epitome of what Chick-fil-A is supposed to be: patient, respectful, and truly “my pleasure” in the way he handled it. I just wish the rest of the experience had matched that standard.
Eddy was 5 ⭐️ stars
Manager Cole wasn’t rude verbally (mainly because he literally said one word about it -okay) but didn’t seem to care that one of his employees made my son cry with his eye roll and aggressive manner of handing the drink to him again.
… moreMy little boy went over to fill up his drink for a refill. The employee filled it to the brim (which is totally fine), but it was so full that it needed to be handed carefully. Instead, the employee passed it to my son very quickly and let go before my son fully had control of it. The cup immediately spilled, and the drink went everywhere.
My son felt embarrassed and instantly apologized because he thought it was his fault. But instead of responding with any patience or kindness, the employee rolled his eyes at him (looked like a teenage high-schooler). He refilled the drink, but his attitude was clearly annoyed, and he handed it back to my son in a rushed, aggressive way—as if my child had inconvenienced him for an honest accident.
My son came back to me with tears in his eyes, trying hard not to cry, because he felt so embarrassed and hurt by how rude the employee was to him.
I spoke to an employee named Eddy, and Eddy was genuinely kind. He listened, apologized for what happened, and immediately wanted to help make it right. Eddy then went and got the manager, Cole.
I calmly explained the entire situation to the manager, thinking he would at least acknowledge how upsetting it was for a child to be treated that way. Unfortunately, the manager didn’t apologize to my son or to us, didn’t show any concern, and didn’t mention anything about addressing it with the employee or making sure it wouldn’t happen again. He seemed bothered the entire time, and when I finished explaining everything, he simply said “Okay,” and walked away.
It honestly felt like a complete lack of leadership and customer service. Maybe he’s new to managing, but the response was incredibly dismissive—especially after a kid was brought to tears over an accident.
Eddy, on the other hand, was the epitome of what Chick-fil-A is supposed to be: patient, respectful, and truly “my pleasure” in the way he handled it. I just wish the rest of the experience had matched that standard.
Eddy was 5 ⭐️ stars
Manager Cole wasn’t rude verbally (mainly because he literally said one word about it -okay) but didn’t seem to care that one of his employees made my son cry with his eye roll and aggressive manner of handing the drink to him again.
JPreston Sorenson
As with every Chick Fil A I have been to, this one made me feel like the most important customer they had. The food was incredible and so was the service. I will be returning here regularly!
… moreSeth Beisner
Sat in the drive-thru at the speaker and waited 10 minutes trying to talk to somebody. Nobody responded. I see multiple cars go through in the other lane. I had a mobile order and thought that it would be really easy, definitely not the case. I decided to just pull ahead and tell them that I had a mobile order. As I sat in the drive-thru for another 10 minutes I decided to just cancel my order so when it was my time to go to the window I just drove past. I was visiting Utah and this has got to be the worst Chick-fil-A experience that I have ever had. I feel sorry for the people that live around here, good luck.
… moreDavid Christensen
We love the kids play area. Out of all the the chick fil a’s this one seems to have the lowest quality for food standards. Which is to say still high, but not as “near perfect” as other locations. We’ve had maybe 1/10 times where the chicken seems old, dried up. Like it’s been under a heat lamp for too long. And or stale old crisscut fries. Other locations are like 1/100 times, or less.
… moreBrandon Preece
My family and I usually enjoy our chick fil an experiences. I’ve been to dozens of locations over the years. This location is hands down the worst location I have ever visited. The floor is filthy. The bathroom had an overflowing garbage can with used hand towels extending over the countertop and onto the floor. It clearly had not been cleaned or emptied in several hours. I saw multiple employees standing around idly who could have easily been attending to some of these issues. There is zero culture, zero ownership. Whoever manages this location should be stripped of their duties because I can’t imagine how this location has any repeat customers. If I could rate less than a 1 star, I definitely would. Will avoid this location at all costs in the future.
… moreMiah Josephina
Came in around 9pm before they closed and went to the drive thru. Before the employee at the drive thru could take my order a teenager came up behind him and asked if he could order an ice cream through the drive thru because the lobby was closed. The employee taking my order said he’s gonna add the ice cone to my order but I didn’t have to pay for it because it’s free. And if I could hand him the kid’s ice cream when I leave the drive thru. Took him around 5 minutes to actually let me place my own order after I asked if I can finally order. I didn’t feel comfortable adding some strangers order to mine but the employee put me in an awkward position. When I got up to the drive thru window I told another employee what happened and told them I wasn’t comfortable giving the ice cream out to some stranger and if they could do it for me. The employee at the window was apologetic and didn’t understand why the person taking my order let a complete stranger put in their order with mine. It wasn’t a great experience and it was just overall a weird and awkward situation.
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