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Looking for great pizza in Sumter? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you’re carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino’s pizza near you is here to satisfy your cravings with taste and quality. Order from 311 West Mark Rd .
Delivery/carryout chain offering a wide range of pizzas & a variety of other dishes & sides.
Address and Contact Information
Address: 311 West Mark Rd, Sumter, SC 29150
Phone: (803) 469-8000
Website: https://www.dominos.com/en/?utm_source=google&utm_medium=loclist&utm_campaign=localmaps
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Reviews
A. Clayton
I went in there and requested them to remake my pep/bacon pizza because they skimped on it and she tried to say “there’s bacon on every slice”. I said “that doesn’t mean you didn’t skimp. It looks like a light bacon-d pizza”. She told me I could purchase a new one and I said “no ma’am, I will not buy another one. You will remake my pizza for free”. And she kept telling me that she wasn’t going to. I told her “I use to work at dominos. I know for a fact if cooperate came through right now, this pizza would fail” and she said “call cooperate then, babe” (unprofessional) I laughed at her and said “don’t worry, I’m going to, after I get my pizza remade. I’m always having issues with this location and this is the first I’ve ever mentioned anything”. She called her GM (FaceTime) and her GM said “I mean, go ahead and remake it, but it’s gonna come out looking the same”. And I responded “oh okay, so y’all do this to all your customers? Noted.” Such a poor representation of a company, both the “manager” and general manager for not correcting her employer. The whole place was a mess! You only have 2 orders on the screen and the guy on the makeline is moving like a sloth having the orders turn red, the phones are ringing off the hook. Side note: I ordered online because when I tried calling the store I was on hold for 10 minutes both times. Aprons aren’t on person, ones laying on the floor in the front end right behind the counter, hoodies are on top of their uniform top. “Manager” is on her personal phone in the office and then walks out and greets customers as phone is still to her head??? Everything that could have possibly gone wrong, went wrong.
I just want to add, the remake was still Undertopped on the bacon. REPLACE YOUR SCALE BATTERIES, I know for a fact y’all aren’t meeting food numbers, and that’s probably why toppings are being skimped. Another thing, how are you going to forget the ranch on a chicken bacon ranch sandwich? I feel like I’ve given a fair amount of chances to this specific location and every time they have failed me somehow. I will definitely be making the trip to the other location here in Sumter if/when I go back.
Whichever manager worked the afternoon/evening shift at 311 West Mark Rd needs to be retrained and/or replaced!
… moreI just want to add, the remake was still Undertopped on the bacon. REPLACE YOUR SCALE BATTERIES, I know for a fact y’all aren’t meeting food numbers, and that’s probably why toppings are being skimped. Another thing, how are you going to forget the ranch on a chicken bacon ranch sandwich? I feel like I’ve given a fair amount of chances to this specific location and every time they have failed me somehow. I will definitely be making the trip to the other location here in Sumter if/when I go back.
Whichever manager worked the afternoon/evening shift at 311 West Mark Rd needs to be retrained and/or replaced!
H Man
What is cooperate doing at this location beside nothing? I wish I had checked the reviews before ordering. initial delivery time was 9:26 I tracked on app showed in parking lot for w0 mins I called the store finally got answer just to be told drive was leaving the store as he was talking to me. This is completely unacceptable this location need a franchise vist and if they dont care cooperate needs to pull the franchise . Order arrived 955 which was 58 mins after the order.
… moreZaria Mack
I called them even the manager won’t pick up the phone. Nobody will pick up the phone. I ordered two nights ago cuz Larry driver never delivered my food or the store. They just say oh it’s on the way. Never brought it. This damn place is not good. Management sucks. People cannot answer the phone
… morejon buzzard
Ordered a delivery at 6:30 p.m.. was missing part of my order. Called the store and was assured that it would be replaced on the next delivery. By 9:30 p.m. I got fed up and drove to the store where the guy cutting pizzas took the cell phone that was wedged against his ear for the 20 minutes I waited in store and placed that same phone on the box interior that he put my food into. If there’s not some district or regional manager they can get this place functioning, then DHEC certainly needs to.
… moreChelsea Madden
I ordered pizza from here 2 times in the past 2 years. Each time I do, I wait over an hour for delivery and it never shows up. They have it as delivered on the app and won’t answer the phone.
… moreSteven Jordan
Listen closely; this is a Domino’s in Sumter, South Carolina. It’s hard to keep decent workers and it’s a thankless job. It’s one of the few decent/quick pizza places in town. Go to Sambino’s or De Mara’s if you want a “made for you” pizza. This domino’s has to serve Sumter AND Shaw Air Force Base. Google how many people work at Shaw. Sumter has a population of 50K and the Base has about 10K workers daily, who eat a lot of pizza.
Dontrell is currently working there and he made about 50 pizzas (I had 10 of those) all before 12:30pm. He was the only one working and the entire time he was patient and hard working. He took calls and spoke to customers. Dontrell is a machine who deserves better.
The quality of this store will vary with whoever is working there. As of this review they have a staff who cares about serving customers. If you want a better pizza, make it yourself. If you want a decent pizza with basic toppings and use pre-made dough that’s shipped in, come on over.
… moreDontrell is currently working there and he made about 50 pizzas (I had 10 of those) all before 12:30pm. He was the only one working and the entire time he was patient and hard working. He took calls and spoke to customers. Dontrell is a machine who deserves better.
The quality of this store will vary with whoever is working there. As of this review they have a staff who cares about serving customers. If you want a better pizza, make it yourself. If you want a decent pizza with basic toppings and use pre-made dough that’s shipped in, come on over.
scrubsplunking
Do not order from here period. Took them THREE HOURS to deliver a pizza. I called and they didn’t even want to hear me, the first person i spoke to just ignored me for five minutes after 10 minutes on hold, and then asked for ME to drive and get it, if i waited for them to make a NEW pizza. I paid online so i already paid for the delivery and the tip! Absolutely horrible service. My order? One pizza with onions and one pasta. Needs to be closed for how awful it is
… moreHailie Queen
I have been to this location 3 times in the past week. Food is excellent and customer service is excellent. Angela has greeted me all 3 times with a smile , held conversations and is very sweet. Angela is doing an excellent job in her Industry and I pray she knows that she is!
… moreKyle Antonis
Card reader is always down.
If you order extra anything it’ll be less than the normal amount you’d expect from any other domino’s.
The pictures show what is speed supposed to be extra cheese, extra sauce and extra beef… Tastes like a breadstick
… moreIf you order extra anything it’ll be less than the normal amount you’d expect from any other domino’s.
The pictures show what is speed supposed to be extra cheese, extra sauce and extra beef… Tastes like a breadstick
April A Barr
Visited on 5/22/24 this was a online order. I ordered Cheddar Bacon Loaded Tots, 8-piece Sweet Mango Habanero Wings Large Thin Spinach & Feta , Diced Tomatoes, Premium Chicken, Mushrooms my pizza order was incorrect so it had to be remade. The wings could have been cooked a little longer the flavor was good but I personally enjoy crispy wings and these were soft. The pizza is my normal order but they always mess the order up so almost everytime I have to have it remade but the staff is always nice about it.
… more