Mabel Rivera
I’ve been here 1000 times and I’ve never been in 7 years, and today we decided to go in… I was so surprised… by the service, the kindness, the extraordinary food. Highly recommended. We tried 6 dishes and no one had anything bad to say, just incredible things. Thank you.
… moreSharra Grissett
Staff was extremely friendly…food was so very good
… moreJulie Newman-Hernandez (Jewels)
Oh my! It had been too long since my last visit. I can’t say enough good things about my experience that day. Lady working counter was DELIGHTFUL, sweet and Fun . The young man that was cooking even stuck out his head to say Hello and the food was absolutely perfect! The restaurant hadn’t changed much, but it was so clean and looked great. Be sure and do the survey on your receipt!! It really does matter and isn’t it nice to report A Super duper meal and service . (Surveys aren’t just for negative comments). Call corporate or district manager or do SURVEY and say something you LIKED about your visit!! #goodjobLJS
Wouldn’t it be nice if someone said something positive about you?
Let’s change our patterns to positive!
… moreAdam S.
Decent place to visit. Lobby was fairly clean. Food was hot and good quality. Staff was too busy having a conversation. I had to repeat myself twice to confirm my order. Hospitality was missing. No bell rang on this visit.
… moreDonna Freeman
DeSoto, TX. Horrible!!! Bad customer service and filthy. I placed an online order on December 14th. The app said, ready at 5:25. I arrived at 5:23 and expected that at least some of my food was ready. It wasn’t a complicated order. When I arrived, no one was at the restaurant and no one was at the counter. A guy came strolling from the back in about 2 min. and looked at me. No, “may I help you.” I told him I placed an order. He said nothing and returned to the back. After about 5 min. chatting in the back. Meanwhile, I took photos. He came back out and said nothing. I stood waiting while they”started” preparing my order. Finally, 10 min. later, I got my meal. He forgot a drink. I reminded him and he said, “ Oh”. I took my food and left. It tasted horrible and I had to throw half of it out. Never again!
… moreDeborah Sutton
I went to the drive thru to get my senior citizen neighbor a fish sandwich.
I told the person on the speaker twice to make it without pickles and tartar sauce.
She confirmed at the pay window that the order was as I stated because ..I asked.
I delivered it to my neighbor. I later discovered that the sandwich had tartar sauce all over.
I tried several times to call to make the manager aware.. but to no avail. I had to get her something else at another restaurant near our residence
This was a waste of big time and money..
This is my 3 time getting orders that weren’t as I requested.
It now is a strike Out!!
… moreKash Bae
Hair was found in my fish when I took a bite not on the food but in the food. Manager was avoiding me when I returned with food and receipt. Came to the window and pretended she didn’t see me. It was close to closing time but I spent almost $60 and only wanted her to address the issue . She could’ve easily said bring food and receipt back the following morning. Instead she sent employees to say that she was too busy and nothing was resolved. I will be post picture of nasty hair in my food and also the response to this situation. As of now there has been no resolution and I’m wanting to warn yall. PICK ANOTHER LOCATION , YOULL THANK ME LATER!!!!
… moreDevon Kinsey
The food here is excellent. However the building is filthy and it doesn’t appear to be the fault of the employees but rather the building owner. There is a smell of sewer gas throughout the dining room, ceiling tiles are crumbling, paint is chipping off the walls and is all over floors in the cracks and crevices. Furniture looks broken down and needed replacing a decade ago.
… moreLandrea Andrews
Visiting from Michigan, we rode pass Long John Silvers and immediately turned around. We don’t have any nearby restaurants so it was nice to see Texas had one. We love the food and couldn’t pass an opportunity to get some. As always, fish was fresh and good.
… moreAri B
This location is definitely in need of a remodel. Luckily, the food and the customer service did not disappoint. I honestly had the expectation for the food to be nasty based on the environment. The food was delicious!!!! We order the two fish baskets and an order of clams. Was able to quickly order, pay with ease and the food came out fresh and hot.
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