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Inspired by its Miami roots and a recipe for fresh 24-hour citrus marinated chicken, Pollo Tropical began offering guests across Florida a creative take on traditional Cuban dishes, as well as foods from other parts of Latin America, over 35 years ago. Since then, Pollo Tropical has been dedicated to preparing fresh, great tasting foods in their kitchens every day – like their signature Grilled Chicken and Mojo Roast Pork, served with the fan-favorite black beans and rice, in platters and TropiChop bowls. At Pollo Tropical, authentic preparation, fresh ingredients, and a creative twist on traditional flavors is the perfect recipe for delicious craveable food. Come taste the passion!
Counter-serve chain for Caribbean grilled chicken & pork platters, sandwiches & more.
Address and Contact Information
Address: 17084 Collins Ave, Sunny Isles Beach, FL 33160
Phone: (305) 948-7229
Website: https://www.pollotropical.com/
Menu Photos
Order and Reservations
Order: Order online
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Pollo Tropical in Sunny Isles Beach, FL – 17084 Collins Ave
Nearby Stores · Pollo Tropical. 20403 Biscayne Blvd. Open Now • Closes at 12:00 AM Tuesday · Pollo Tropical. 1785 N. E. 163rd Street. Open Now • Closes at 12:00 …
Pollo Tropical
Some of our favorites · Topped Tostones with Ropa Vieja · TropiChop Bowl with Ropa Vieja · Cinnamon Sugar Churros · Grilled Chicken Caesar Wrap · Grilled.
Pollo Tropical – Sunny Isles Beach
FL/; Sunny Isles Beach. Pollo Tropical. 17084 Collins Ave. Open Now • Closes at 12:00 AM Sunday. Explore. MenuNutritionGift CardsLocationsMyPollo® Rewards.
Reviews
Keon Grayson
Just got back from here and today that I’m disappointed would be an understatement. I came here for a free Veterans meal they give out every second Tuesday of the month. This was my first time going. A fellow veteran has been urging me to go, so I finally went.
The place was pretty empty when I came in. I waited at the register for aput a minute before someone came to help me. First she get me a price until I said it to her again. Then, she did know how to put the code in, but told the them make the meal anyway whileshe figured it out. Because I was going to get a free meal, I decided to get a large drink. Here’s where everything goes wrong.
The drink cost $4. I paid it because I had to catch the bus back home and need something to drink. The food came very fast. So, I placed it inside of me backpack and heading to the restroom.
The rest had only one toilet and it was occupied, so I walked out because my bus was coming.
Just got home having sipped away my large drink I’m ready to eat now and when I opened my container, what I beheld was what I below to be the smallest price of chicken they could find. I understand that it was free, but show a veteran some love, please!
This place was empty, so no need to save chicken for paying customers. I worked at Pollo TROPICAL and I’ve never cut a peice of meat this small.
If I was paying I would be pissed! Just wish I had know because then I would have spent my $4 on another piece of chicken instead of on the drink which wasn’t worth it.
When life gives you lemon… So, I’ve just ended up put the chicken into the rice and making myself another meal.
Hopefully, I’ll have a better experience next month.
… moreThe place was pretty empty when I came in. I waited at the register for aput a minute before someone came to help me. First she get me a price until I said it to her again. Then, she did know how to put the code in, but told the them make the meal anyway whileshe figured it out. Because I was going to get a free meal, I decided to get a large drink. Here’s where everything goes wrong.
The drink cost $4. I paid it because I had to catch the bus back home and need something to drink. The food came very fast. So, I placed it inside of me backpack and heading to the restroom.
The rest had only one toilet and it was occupied, so I walked out because my bus was coming.
Just got home having sipped away my large drink I’m ready to eat now and when I opened my container, what I beheld was what I below to be the smallest price of chicken they could find. I understand that it was free, but show a veteran some love, please!
This place was empty, so no need to save chicken for paying customers. I worked at Pollo TROPICAL and I’ve never cut a peice of meat this small.
If I was paying I would be pissed! Just wish I had know because then I would have spent my $4 on another piece of chicken instead of on the drink which wasn’t worth it.
When life gives you lemon… So, I’ve just ended up put the chicken into the rice and making myself another meal.
Hopefully, I’ll have a better experience next month.
Lupe Augier
They gave me the food in 2 seconds and understand why. 17 dollars for this ropa vieja??? First time and last time at pollo tropical. Never again. I have never seen a portion so small….
… moreMateo Diaz
Pollo Tropical is suffering from a lack of identity crisis, from a personable Yellow Chicken Mascot and interior that echoed a Caribbean welcoming theme to Bland, Dull, and unwelcoming transformation. Growing up eating this South Florida Staple it’s saddening to dine in at a branch after many years and experience what I did today.
Small portions, $20 USD Per person, No Sauce /condiments Island. Hope pollo survives
… moreSmall portions, $20 USD Per person, No Sauce /condiments Island. Hope pollo survives
Roberto Figueroa
Amazing experience at Pollo Tropical! The staff was incredible—there was a small mistake with my order, but they fixed it immediately without any hassle, and even gave me fries. Great customer service, friendly team, and such a positive vibe. Love the team and love this place. I’ll definitely be back!
… moreLyle Agins
I work in the area and have been coming to this location for over a decade. The food is always great as is the service. I would especially like to commend Manager Suyen. She is always professional and seeks to appease even the most challenging customers. I’ve seen her deal with a belligerent customer yet maintain her composure and do everything reasonable to rectify the customer’s issue. This is a very well run store.
… moreMARY H
I went for lunch and ordered a churrasco chopy chop and I was disappointed. They only added 3 small strips of steaks. The cashier didn’t had any silver ware or any napkins. And not to mentioned that it was the most expensive meal
… moreThe Anointed One
When I first entered this location, I was excited. I ordered my food and waited. The cashier was polite, but the wait was long. The workers mainly attended to online orders and the drive-thru (the drive-thru wasn’t even busy, and they received only two online orders), meaning they were slow. The vast majority of the workers only speak Spanish, which made it difficult to get some sauces. When I saw my order, I couldn’t wait to eat it. However, as soon as I finished eating, my stomach started hurting. The pain would diffuse and come back; it even worsened to the point where I could barely stand. Even more than an hour later, I still felt pain and discomfort. I genuinely wouldn’t come back here. I’ve eaten at dozens of restaurants and other locations several times, and I’ve never experienced this. The food looked good but wasn’t good after all.
… moreD Z
Tasty food for a good price! Portions are just right, not too much but enough. Would definitely recommend! My parents did not really like their plates though but my wrap was just right and kids were happy
… moreGabe Z
Great quality and tasty food! I always order a side of the fried yuca and never disappointed. Excellent and fast service!
… moreKarl Smith
This pollo tropical is roach infested a man one time found a roach in his drink which was served by Samuel and complained to the manager and from what my niece told me the manager didn’t do anything. My niece use to work at this pollo tropical and the managers suyen and claudia are very rude she got hired and was promised something else . she didn’t get trained properly but the suyen manager was very rude to her about that when it wasnt her fault they couldn’t complete their jobs as managers and train her for the job . Also my niece complained about discrimination with some managers who would come in store to fill in because they are SHORT STAFFED the name she gave was rosa. Rosa was purposely attacking and coming for my niece because she is jealous and was trying to find any little reason to text claudia or suyen on her shift to get my niece written up for no reason the rosa manager EVEN FOLLOWED MY NIECE TO THE BATHROOM ALSO TOLD MY NIECE WHILE SHE WAS ON BREAK THAT SHE NEEDED TO HEAD BACK TO WORK when my niece stated she had 2-3 mins left of her break. This is just pure discrimination and antagonizing i do not recommend no one work here unless you want to deal with all of that also the pay is horrible and you cannot call off even for IMPORTANT REASONS which is ridiculous. I also dont recommend eating here because my niece said she saw her co worker arianna go to the bathroom and leave without washing her hands NOT TO ALSO MENTION THEY HAVE ROACHES EVERYWHERE!!
… more