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Looking for great pizza in Springfield? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you’re carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino’s pizza near you is here to satisfy your cravings with taste and quality. Order from 3100 West Iles Ave .
Delivery/carryout chain offering a wide range of pizzas & a variety of other dishes & sides.
Address and Contact Information
Address: 3100 W Iles Ave, Springfield, IL 62704
Phone: (217) 717-2103
Website: https://www.dominos.com/en/?utm_source=google&utm_medium=loclist&utm_campaign=localmaps
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Reviews
Tayoh Valdez
TLDR; don’t waste your time or money.
Ordered carry out on 1/29/2026 at 4:25pm. One large pizza, 8pc wings. Nothing special. Was quoted a ready time of 14-24min.
Loaded up my kids for what I thought would be a quick trip and arrived at the store at 5pm. Was informed that my order was not ready, but should be in “about 15-20min”. Not a huge deal, a little inconvenient, but I could tell they were busy. We decide to park and wait since the kids were set on having pizza.
After that time elapsed, I walked into the store to pickup my order. I was then informed by the store manager that they had not even started making my order yet, but mine was next in queue (mind you the Pizza Tracker had said that my order was being made since 4:27pm).
At this point, it’s about 5:30. I return to my car, my kids are beyond losing their cool. I decide to bring them into the store to wait since my car has now effectively become a prison. We wait in the store for ANOTHER 25-30min until our food is ready. It is now just shy of 6pm. 1.5hrs after my order was placed…for carry out.
On my way out, I asked to speak to the General Manager, Brian. I informed him that I would be filing a complaint with corporate about my experience, namely being told on two occasions by staff that my food would be ready in “15-20min” which in reality was closer to an hour. I’ll admit he seemed apologetic and understanding. He said he would be adding a $20 credit to my account (which never happened) and that he was the person who would be fielding my complaint anyways.
Even with the promise of a credit, I won’t be spending another cent at this store. Waiting 1.5hrs for carry out is obscene. Had I known that I would’ve been strung along 3x as long as initially quoted with two hangry school-age kids I would’ve cancelled my order and left with zero regret.
Also worth noting, this is the SECOND occasion I’ve had to wait well beyond a quoted ready time from this store. The first instance was about a month before where a driver was “out for delivery” for nearly 45min (I live less than 10min from the store) and was marked as delivered 15min before I ever received it. It took two calls to the store to finally sort out where my food was. That delivery experience was the reason why I opted for carry out.
There are plenty of other places worthy of business and this is simply not one of them. Take your hard-earned money elsewhere.
… moreOrdered carry out on 1/29/2026 at 4:25pm. One large pizza, 8pc wings. Nothing special. Was quoted a ready time of 14-24min.
Loaded up my kids for what I thought would be a quick trip and arrived at the store at 5pm. Was informed that my order was not ready, but should be in “about 15-20min”. Not a huge deal, a little inconvenient, but I could tell they were busy. We decide to park and wait since the kids were set on having pizza.
After that time elapsed, I walked into the store to pickup my order. I was then informed by the store manager that they had not even started making my order yet, but mine was next in queue (mind you the Pizza Tracker had said that my order was being made since 4:27pm).
At this point, it’s about 5:30. I return to my car, my kids are beyond losing their cool. I decide to bring them into the store to wait since my car has now effectively become a prison. We wait in the store for ANOTHER 25-30min until our food is ready. It is now just shy of 6pm. 1.5hrs after my order was placed…for carry out.
On my way out, I asked to speak to the General Manager, Brian. I informed him that I would be filing a complaint with corporate about my experience, namely being told on two occasions by staff that my food would be ready in “15-20min” which in reality was closer to an hour. I’ll admit he seemed apologetic and understanding. He said he would be adding a $20 credit to my account (which never happened) and that he was the person who would be fielding my complaint anyways.
Even with the promise of a credit, I won’t be spending another cent at this store. Waiting 1.5hrs for carry out is obscene. Had I known that I would’ve been strung along 3x as long as initially quoted with two hangry school-age kids I would’ve cancelled my order and left with zero regret.
Also worth noting, this is the SECOND occasion I’ve had to wait well beyond a quoted ready time from this store. The first instance was about a month before where a driver was “out for delivery” for nearly 45min (I live less than 10min from the store) and was marked as delivered 15min before I ever received it. It took two calls to the store to finally sort out where my food was. That delivery experience was the reason why I opted for carry out.
There are plenty of other places worthy of business and this is simply not one of them. Take your hard-earned money elsewhere.
Jeanne Beddingfield
Waited over an hour 45 for delivery. Called Dominos on West Iles around 1 hr in and the response was they only had 1 driver…. It would be here soon. Waited another 45 minutes still no pizza. Called Domino’s on West Isles again and she said the pizza was five minutes away. Told The girl that answered the phone we were concerned the pizza would be cold and she said oh no I guarantee you it’s fresh. Questioned her how fresh as in an hour and 45 minutes ago? The girl on the phone was very rude and short. She was then told to cancel the order.
… moreFalsi Patel
We got pizza like delivery guy have dropped the box! And when I complained to store they said if you want other pizza come and get it, even though I paid for delivery fees! And the girl on a phone name messy was very rude too! She was like bring the pizza and get new one.. very very disappointed!
Never even ordering from this location ever!!
… moreNever even ordering from this location ever!!
Barbara Rebbe
I ordered pizza for a party and it was yo be ready by 140 at 3 they had not started my order and we’re screaming at my husband that he was acting like a child because he was upset.
… moreThe Couples Compass
It is important to recognize that the management team at this establishment may lack the advanced critical thinking and problem-solving skills typically associated with higher levels of education and professional experience. Given their background, it is unsurprising that the quality of service and attention to detail may not always meet reasonable expectations. With this in mind, should your order be prepared inadequately or with substandard care, consider the limitations of those in charge before expecting a higher standard of competence
… moreGuadalupe Salgado
I picked up 2 pizzas. Half onion(Italian sausage+Spinach) and full onion(pepperoni+jalapeños).
Bonus, the crust is missing garlic.
… moreBonus, the crust is missing garlic.
Sue
A big shout out to Sam who took my order just now for Domino’s Pizza what an amazing happy person That’s how you’re supposed to run a business and answer a phone and take a pizza order she made me smile and laugh kudos kudos to Sam Domino’s is lucky to have her…….
… moreJerome rush
I ordered my two pizzas online. I was keeping track of my order on the pizza tracker. When my tracker said my pizza was ready, I went through the drive-thru. They said my pizza wasn’t ready, and I had about 15 minutes before it was ready. I said the pizza tracker said it was ready a few minutes ago. The employee said that they push orders thru when busy, and they forgot to put my pizzain the oven. I said well that’s not right, people go by the tracker, and there should be some kind of compensation for forgetting to put my pizza in the oven. No compensation! I had to pull up to the pick up window three times before my order was ready. I wouldn’t recommend this location. The manager was no help.
… moreTelea Strauss
Manager (or person acting like manager at 6:45 on July 5) was vaping inside the whole time we were waiting on our pizzas, talking about women in a degrading way. Felt bad for the other workers having to be around him. The man making our food was working hard and had a good attitude. Pizzas tasted good.
… moreSarah Turner3
Delivery. Hats off to the cook and delivery driver. Food was pict6 perfect and so good.
… more