Maddie B.
I don’t know if someone new bought this location or what but recently this store has not been it. For one thing, now it closes at 5:00 pm, which would be reasonable for a local coffee shop but for a big chain like Dunkin, that is too early. I used to be able to swing by and get a drink after work, but now I can’t. In addition to that, it seems like they’ve recently gotten rid of the previous staff and hired a bunch of dudes who seem to either not know what they’re doing, or simply don’t care enough to do things right. What makes it worse is that all the other Dunkins near me are the same way (likely because the same person owns all of them). Whoever owns this location either needs to turn things around or sell it to someone who actually knows what they’re doing.
… moreRachel Boothroyd
This place is always hit or miss. About every third time I visit they get my order wrong. Today I ordered a vanilla latte and it tasted terrible to the point that I threw it out. It’s hard to continue to justify spending $7 or more on a coffee when there’s a 1 in 3 chance they mess it up.
… moreRyan Quinn
I’ve been coming here for about the past 6 months since I moved here, and it used to be a great place to go. However, about two months ago they had some staffing changes and unfortunately it’s been pretty awful since.
The past 6-8 trips I’ve made since the staffing change have been not great. They’ve messed up my orders, have had communication issues, and I’ve waited for long periods of time to get my order. Even when I order about 10-15 minutes ahead on the app, I have to wait an ADDITIONAL 5-10 minutes after I get there. The worst part is that there is no one else there that would excuse this wait.
A couple times when they messed up or made me wait a while they tried to make it right by offering extra donuts or something, and I appreciate that, but it doesn’t excuse the consistent waiting and incorrect orders.
… morekatherine quintero
I went on Saturday and they served me excellently the girls are very cool and the price seemed affordable to me
… moreMorgan Schreier
Horrible service at this location the past few times. I’m not sure what changed because I’ve never had this issue in the past. I ordered a hot coffee and two food items on the app ahead of time. I go through the drive thru 10 minutes later and the man working the window tells me they are all out of food.. he said he can offer me a few donuts instead, I said no thanks can you just refund me or tell me how I request a refund through the app? He said he has no idea.. just got my coffee and drove off and still haven’t heard back from customer service regarding a partial refund for the items I never received. I would skip this location.
… moreMiranda Duncan
The employee was very attentive, generous and gracious to my group of ladies from an adult day program and to me when we stopped in this afternoon, 11/24/25.
Thank you so much! You’re kindness was noticed and appreciated!
… moreLing Zeng
It takes 15 minutes from ordering to getting the food in drive through. I ordered hot latte and plain donut. But I got iced latte and strawberry donut. The associate seems very frustrated. Maybe the ordering system is not working well. I gave him a coupon he even doesn’t want to check it and tell me the full price until I told him it’s a coupon. Very bad experience.
… moreGabby White
Drink turned out great and the guy at the drive-through the morning of Nov 13 was really nice
… moreCaroline B
Location has gone downhill. With one other car in line, I waited 42 minutes for my order (one drink, 10 munchkins, one sandwich). There appeared to be only one employee working on a Sunday morning. Will not be returning to this location.
… moreLisha Morton
Not sure the name of the young lady (long Brown hair in a pony tail) who helped me in the drive thru but she was very kind! She made my drink perfect and made sure my order was correct! Excellent customer service. Thank you so much!
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