Popeyes Louisiana Kitchen

  3.6 – 214 reviews   • Fast food restaurant

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Swing by your local Popeyes at 4015 Precision Way and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re going to love. And don’t forget about the newest addition to our lineup: Boneless Wings! Whether you need a quick lunch, a filling dinner, or a family meal, we’ve got you covered. Use our convenient drive-thru, order ahead online or on the Popeyes app for easy pickup, or get your meal delivered right to your door. We even offer catering at select locations!

Louisiana-inspired fast-food chain known for its crispy fried chicken, chicken sandwiches & fries.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Popeyes Louisiana Kitchen 27265

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popeyes.com

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Reviews

nicole king
We contemplated coming due to the reviews. I also understand folks are less inclined to review when it’s good but more likely when it’s bad. I’m glad we did. The line was long… as expected. We saw this before we arrived. But we REALLY WANTED TO TRY IT… and didn’t want to go far for chicken.

First… They only missed the drinks. No I wasn’t mad because we shouldn’t have pulled off without them. It we were in a hurry so we didn’t go back. The food… OUTSTANDING. We had a little of everything and I tried it all… GRADE A. The chicken tenders, shrimp, 10 PCs Chicken Family Meal, Fries. The Mac and Cheese was cheesy, the Cole Slaw was excellent. Everything was HOT, FRESH and most importantly… ACCOUNTED FOR. The ghost chicken sandwich is what is bringing me back tonight! Like right this moment. I’m late doing the review… but it is deserved. I see they’ve been having a hard time, I hope this review helps. It was an after though to take a picture so don’t mind the messy plate.
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Seon Lee
Horrible customer service. Stealing customer’s money. Employees at this location don’t check what they are handing you. I’m staying away from this location.

I ordered thru mobile app. One time I was given a random order of someone else. I noticed it before I left, and I had to wait 20 minutes for them to get my order ready. So they didn’t even have my order ready. They were just giving whatever was available at the moment.

2 weeks later, I was told my order was just picked up by Dashdoor delivery when I was pulling my car drive-thru. They told me that they can’t give me refund because they gave the order away but recommended putting another order because they can’t give me food without a new order. I got on mobile app but couldn’t get it refunded because Popeyes itself doesn’t have a customer service. It is completely automated, and it doesn’t have an option to ask for refund on order. It refuses to give you refund in any situations as you can find it on their website. Told the employees that I couldn’t get refunded. I was told that they can’t do nothing. No food. No money back.

Ended up spending almost 60-70 bucks for 8 pieces with 2 sides.
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Ashley Spellane
Finally writing a review on this place after having been 6 times since they opened.

Unfortunately my last time is no better than my first. Something is always wrong here no matter what time of day, dine in or drive thru, busy or slow.

I’ve sat in their drive thru for 40 minutes with only 2 cars in front of me and an empty parking lot only to receive wrong and dead food.

The staff deliberately avoid the front counter and stand with their backs to customers and act like they can’t hear you while they poke around on their phones or chat and laugh in the prep and dish areas like there aren’t 8 orders in the red. They take orders and take money without communicating to customers how long these exorbitant waits will be. My average wait time here has been 30 minutes. For *fast* food.

The staff could not care less that you are there. In fact, they’d probably prefer that you weren’t. They serve as warm bodies so that the restaurant can claim they are open and doing business.

It’s not just me, they treat all their customers like this. When you’re standing around for the better part of 30 minutes waiting for food you see things.

My orders have been dead, wrong, items missing and even hair in my food mid bite-which was horrific.

I see that the owner keeps responding to all of these reviews on google and I just feel like his time would be better spent actually being present at his restaurant hiring staff and enforcing service expectations rather than pasting AI generated replies to reviews. This location will almost certainly be a low volume store, which always makes food and service worse, if this continues.

I really wanted to like this place because it’s so close to home, but they just can’t seem to pull it together here. This is not fast food. I can be in and out of an Olive Garden faster, and more pleasantly.

Eat at your own peril.
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Cierra Adkins
Instead of mashed potatoes they gave me a cup of gravy. You would think there was a huge line… nope. But I should’ve known better last time I ordered tenders I got a chicken sandwich. No straws for my drinks either time. Done with Popeyes and especially this location. Workers clearly don’t care about you spending your money they are going to do what they want. How hard is it to read an order and place the correct items in a bag. Maybe a college degree should be a requirement to work in a drive thru window
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JoAnne Morrison
Had to use a kiosk to order! Tables were unclean! Iced tea was super sweet! I had to add lemonade to blend! The cashier acted upset when I asked for help! Fries were cold! My biscuit was darker than me! Even the shrimp were cold and unclean! The chicken was barely warm! It was the only thing I ate! I’m really disappointed!
Whoever told the team that they did a good job during the rush was a liar! There were hardly any customers inside and they still had trouble getting fresh food to the customers!
This is my first, and LAST time, here!!!!!!!!!!
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Tommi Childress
The food and temperature was good and my order was correct. It’s fast food, so not any real complaints. I went through the drive-thru and was pleasantly greeted. Pulled up to the window, there’s a male tenderoni with tats, that continued with the pleasantries. It’s a nice change to see someone that isn’t looking or being angry while working at a fast-food restaurant. This visit was alright by me
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Ryan Moudy
Chicken was decent. Red beans and rice were bland and the ratio was far too much rice to red beans. Apparently it was the first day they were open, but it took 20 minutes to get the food. Ordered dine in and was given a to go container. They were “just trying to get people out”

Update: Gave them another chance and somehow they got worse being open longer. Chicken strips barely had any chicken and were skinny. Looked like Burger King chicken fries.
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Sherry
You are instructed to go to the kiosk first. It was two other people when I walked in struggling to place they order and of course I had to struggle to play mine. I got a three-piece the rice and beans my favorite dish was the reason why I came it was absolutely nasty. A piece of my chicken was not cooked I had to go home and put it in the oven
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Zain Abidin
Worst Popeyes experience. I order kids meal, snack wrap and 3 tenders. All of my food was not fresh and I told them to make fresh one. They made me wait 10 and still gave me old tenders.
Never coming here again.
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Amanda Dotson
The Popeye’s employees were so nice and provided everything we needed to be able to enjoy our meal. The restaurant area was so clean and all the silverware, napkins, etc. were well-stocked and easily accessible. Anything else we needed we just asked for like sauce and they were happy to help. This is our second Popeye’s experience and we plan to return!
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