Billy Roberts
First time eating here. First, the employee running the register and taking orders….give that guy a raise. He was awesome. Great vibe. Got a wrap and it was delicious. We will be returning to this location!
… moreEfrain Martinez
I always enjoy this Jimmy John’s in particular, the service is always spectacular, very consistent!! If you want a sandwich it’s one of my favorites when you’re close by!!
… moreStacy Arnett
Service was really bad in here today. They messed up my order and had an attitude about correcting it. It was probably due to the employees playing around and not paying attention to the customers.
… moreAlejandra Patino
I order 2 sandwiches and one drink how ever they never gave me my drink and the lady in the window was rude
… moreTe’Quoiya McMillian
Had a mobile order! Walked in and not one worker spoke. I ordered some potato salad to go with my meal and was highly disappointed with the amount served that I paid for. If I could post a picture I would. I’ll stick to the Stephenville location.
… moreAlex Newton
Food quality and customer service are pitiful. I have given them several chances but still receive in my opinion inedible sandwiches. Last one was basically shredded lettuce, one slice of turkey, and mayo. Where is the meat!?! I hate that this store has ruined me on Jimmy Johns. Good luck talking to management.
… moreAshly
The food, when made correctly, has always been good HOWEVER, the service has continued to go downhill so much so that we just cannot return. Tonight, after ordering through the app for pick up which hasn’t raised an issue in the past, our sandwich order was VERY incorrect. I was told, after calling to see if the correct sandwiches could be delivered, “we’ve had multiple people call in and say that orders through the app are not showing customizations.” I can understand a technical error and was very patient in explaining the situation and left the floor open for a solution, but the response I got was so rude. The solution provided to me? I was told “Well, at least we got your drinks and chips right and didn’t charge you for the extras.” Um, thanks for not fixing the issue JJs, you made errors that caused us to not be able to eat our food and refused to correct the error that YOU KNEW was your fault. Not even an offer to refund the incorrect portion of our order after acknowledging the mistake. I hope someone else rec’d better service tonight when they had this issue but I highly doubt it.
… moreLisa O
I love Jimmy John’s and have always had a good experience. I have never been inside, as I always either order online and pick it up in the drive-thru, or order at the drive-thru. Today I ordered my usual, the Country Club, and it was much smaller than usual. The sub roll was the same length, but very thin and it barely had any turkey on it and what it did have, seemed to be a lesser quality. I didn’t accidently get someone’s Slim Jim, because the roll was a little bigger than that. I am just disappointed to pay $9.50 for a sandwich (no chips or drink) that is not prepared properly and is not a satisfying two meals for me, a senior citizen, like it typically is. I hope this is a fluke and JJ isn’t charging the same prices for a smaller sandwich with cheaper meat like some other fast food places have been doing for a while.
… moreGary Geer
Biblically good sandwiches. Always get the roast beef on white with lettuce and tomatoes, with light Cesar dressing.
The price is great, and they deliver in a matter of minutes. In my work I was’t able to just stop for lunch whenever I wanted so I could order, have it delivered to my office and then I could eat at my leisure.
Well Done You!
… moreThe Kylina
George took our order, he is very nice and funny, made us laugh. Give him a raise (whoa who said that)
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