Jake Duke
Where are the friendly girls?… This Subway used to be one of the best for its service and cleanliness. Not anymore… Today the guys served me incredibly slow and rude. The guy was just throwing vegetables into my sandwich, and it seems like they need to be trained on how to wrap them. And the girl couldn’t have been slower. The line was awful, with lots of mixed-up vegetables. The floor was dirty, and the soda machine was filthy. I hope they make changes. 01/03/26
… moreJaneliz C
I used to think this was the best subway around east Austin but today 01/02/2025
I make an order, made my husband pick it up and when he made it to the store there was no order no one knew was was going on. Paid to upsize the drinks and the gave him small cups, paid for chips and cookies received none and all the sandwiches were missing ingredients. Never again. I’ve called the store multiple times and no ones answer.
There was also a sauce that wasn’t requested on the sandwiches and it was really bad
… moreRockStarJ218
Clean. Clean. Cleasest subway ever.. wow! The make table didn’t have anything out of place. all the vegetables were fresh.there was nothing in the wrong containers, mixed in, or anything! The service was fast. The ladies working there were clean, on point, and friendly. I will always come back to this subway.
… moreA K
Young man working behind the counter, lacks customer service skills extremely rude won’t communicate with customers very well does not speak up. There was no thank you or anything after this purchase.
… moremamv Milan
Well done Sw… you’ve done a great job. I’m a frequent Subway customer. I hadn’t been fortunate enough to find a place like this one. 3 days ago in the morning, the line was very long, but it moved easily. The staff is attentive, kind, and fast. My FL was just as I ordered. While I was in the lobby, I could see how, after taking so many orders, they can clean and keep everything in order. I think I’ve found the right place to order.
… moreMike Young
Food was made quickly and politely. When there was a need to help further, the manager assisted beyond the norm. Give them a try.
… moreDavid
Made a mistake on my order and tried calling the store. Phone rang for 15 minutes and no answer. Absolutely ridiculous. They also don’t follow their scheduled open and close times.
… moreRICOSUAVIOUS
First I had to walk in behind a very rank homeless man that put his hands all over the ice machine mechanism after asking for change for a bill he had and then grabbed a water cup when she turned her back to take bread aside. Once the older worker was ready to make my meal I just could not get my words to be heard by her. I kept having to repeat myself and was talking perfectly fine before needing to say everything again. In hindsight, It seemed there may have been a language barrier. I approached and was scanning the meal options she asked which bread, I said it be Italian herb and cheese, but was still unsure size because I wanted to see the prices of the meat options. She kept asking what size and seemingly getting perturbed having to repeat herself when I kept saying I’m not sure yet I Want to see the prices. I settled on the chicken bacon ranch I asked for the bread to be 6 inch non toasted. And followed saying obviously cook the chicken and the bacon and cheese but I prefer non toasted bread. She nodded and proceeded to make my sandwich. Before she began the toppings but after placing cheese, I thought the bacon looked as if it hadn’t been heated up. So I asked sis you cook the chicken and bacon. She nods says yes and lifts the cheese to show me chicken and bacon in place. I took it as she understood me and cooked my meal without toasting my bread. I was pit stopping on my lunch break and when I got back to work and was ready to eat I feel the sandwich is really cold. Usually they are warm from the meat being wrapped with it. The chicken as well as the bacon were not cooked at all. I was unable to eat my lunch nor was I with enough time to come back and return at that time. I will be returning later this evening with now ruined sandwich to replace.
… moreKnowthyGod
I came here about 6 months ago and I had a bad experience with one of the employees but I recently came in a few times for dinner and found out they have new employees working here. This location has really changed and I really feel difference since then. Love the new communication vibe between the employees and myself.
… moreLauren Sullivan
Been going to subway my whole life and I finally found the nicest subway ever. Clean and beautiful interior design with a view. Way better than the cafeteria-looking shed farther west on Riverside. Well done Subway
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