Joel Philip
Chicken katsu is delicious here! It was juicy and crispy. Couldn’t ask for better chicken. The atmosphere was a bit outdated but I’ll definitely order food to go! Sign outside said under new management, give it a try.
… moreTrey Delaplaine
It pains me to leave this 1 star review because I love the chain L&L Hawaiian. It is good food in generous portions, excellent value. Its largely because of what I found in my burger. There was a sliver of plastic, about two inches long. It looks like a piece left from opening a disposable plastic container, it must’ve been in the kitchen and fell into my food. As someone who worries about microplastics, I sincerely hope it only fell in during assembly and wasnt actually cooked into the meat. Beyond the piece of plastic (which may looks like onion in my pictures, but is 100% a sliver of plastic), the quality seems to have gone down compared to the last time my office ordered from there. We order different restaurants on doordash every Friday, and frequently choose L&L because of the large portion sizes. But for the first time, none of our orders had our names written on them. They always did when we ordered here in the past, so I suspect someone new was working. Additionally, I ordered the double BBQ cheeseburger. They gave me a regular cheeseburger without the BBQ sauce. I ordered the same thing last time, so I know they forgot because the absence of sauce was very noticeable. Mostly I’m bothered by the plastic because the food at least still all tasted good, I just hope they are more careful next time. We will think twice about ordering here for our next weekly doordash now.
… moreEvelyn Huynh
Don’t come here. Horrible customer service.
I usually love l&l but will never be coming back here again.
I spent $13 on a mini Katsu and three dollars on a spam musubi… I didn’t realize I forgot to ask for an extra katsu sauce until after I paid. Normally Hawaiian food places, ESPECIALLY chains will just give me a small one.
He asked for $.50, I didn’t have cash and only had card, then he looked at my order… I assume he saw I didn’t tip, because this was takeout and food is already expensive…
And he wouldn’t even let me pay with card and just refused.
Like sir, a tiny katsu sauce was the difference between a repeat customer and a 1 star review.
… moreTofu
I was walking around downtown San Mateo deciding what to eat. I was hungry but wasn’t craving anything in particular. Due to the pandemic, my options were limited. I decided to stop by here for take out. I got the aloha plate and loco moco. The food is what you would expect for an Hawaiian fast food joint. I prob wouldn’t order the loco moco again. The patty was a bit thin. Giving it 4 stars since service was great and the food was nice and hot.
… moreP N
Very bad customer service. The guy on the counter doesn’t seem to be listening at all. Maybe he doesn’t know how to speak or listen to English very well. Shouldn’t be working behind the counter at all. Hire more literate people. This place will go downhill soon despite new management doesn’t change a single thing in customer service. I will go to the Millbrae location. Better food and service. Grade for location and service: F- or aka Zero stars if rating is available.
… moreDonny Pusawong
Sometimes you just have a craving for a snack in between lunch and dinner. You don’t want it to be too heavy. In times like these, a spam musubi from L and L hits the spot! Warm rice with nice hot spray on top. Put a little bit of sricha sauce, you have a winner. L and L is a no frills place that makes generous portions of food from the Hawaiian islands. Good BBQ items. Staff is wearing masks and there is a bottle of hand sanitizer laying around.
… moreJaime Ceja
Wifey and I love going L&L especially for their
Spam Musubi. Had them in different locations but theres are the best.
… moreStacy Bakshi
Under new management and super clean and good was on point decided to try today and happy I did
… morePaul-Elie Nauleau
Your standard L&L Hawaiian BBQ with many drink options and good combo plates.
… moreAdrian
Don’t buy food from this l&l, you’re better off making the drive to the Millbrae one. This is the amount of food they give out now.
… more