Five Guys

  4.0 – 850 reviews   • Fast food restaurant

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Your nearby Five Guys at 10000 Research Blvd. in Austin is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it’s using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Fast-food chain with made-to-order burgers, fries & hot dogs, plus free peanuts while you wait.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Five Guys 78759

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Welcome to your local Five Guys at 10000 Research Blvd. in Austin. With more than 250,000 ways to customize your burger and more than 1,000 milkshake …

Five Guys: Fast Food Near You | Burgers, Fries, Shakes

Hand-cut fries, made-to-order burgers, and creamy shakes. Order online or find a Five Guys near you. Real ingredients. Real flavor.

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Reviews

Jack Might Do Things
Pretty good expensive for fast food but overall worth value overlooked five guys for a while because of their prices then “The Fat Electrician” did a video about them and I had to try them. Their fries are amazing but everybody knows that. The photos attached below is the amount that was in the cup and The amount that they just through in the bag don’t get me wrong $5 for a little fries sounds ridiculous and theroy but not ridiculous in practice and if you’re a normal person get the little burger combo it’s not little
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Coley O’Connor
Pricey but good. Small fries are a huge portion. Staff was welcoming when I walked in. Vanessa P was particularly kind while she took my order and guided me through all the options as it was my first time eating here. We need more people like Vanessa working in customer service roles.
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Neira
You guys are the best!!! Food as always fresh, Beef juicy and cooked to perfection lettuce fresh crunchy overall you cannot find better fast food that is gonna make you this fresh food on time. Employees are amazing so nice. They’re definitely doing their best.
No, nobody can beat those Cajun fries!!!
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Moses Shin
I usually order two burgers, one fries, and two small sodas, and this time it came out to $43. I was completely shocked.

This is outrageously expensive—there is absolutely nothing special about the food to justify this price. No portion, no quality, no experience—just blatant overcharging. It’s borderline robbery, and it ruined my entire day.

I keep asking myself why the hell I didn’t cancel the order on the spot. Even with today’s high prices, this is pure greed. I cannot, and will not, accept this.

I will never eat at Five Guys again. This is a blatant rip-off burger. A brand that treats its customers like this doesn’t deserve to survive. I feel like a fool for falling for it. This was an incredibly unpleasant experience—one of the worst in a long time.

McDonald’s has never looked this good. Seriously.

I paid with my own money, and yet it managed to ruin my entire day… No matter how greedy a business gets, Five Guys has crossed the line this time.

And on top of that, the staff here were surprisingly rude despite charging such ridiculous prices. A price‑gouging brand like Five Guys should be pushed out before it influences other burger places. This kind of business has no place in the market.
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Erika Benitez
Love this place! The free peanuts are amazing and the unlimited toppings is great. The burgers are a bit pricey, but if you like yours all the way, I think it’s worth it. I recommend you ordering the small fries if you want fries, because the portions are pretty large.
One thing I did want to mention, though, was the customer service. It was not that great. The man at the register made annoyed faces when we had questions about the menu. We decided to try the Cajun fries, only to find out that they would be too salty for our liking. we asked the person at the counter if they would take our fries back and exchange them with the regular fries, and the hospitality simply wasn’t there. maybe that’s something they should work on.
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MJ Garcia
The burgers are amazing here not to mention the fries. The ingredients are fresh. Worth the price. But I’d recommend dine in this way your food temp doesn’t drop. Ever since my family and I tried it we’ve been back several times. Think we found our new burger spot.
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Solvette Nior
Jesse, Nancy, and Minevera provided excellent customer service at Five Guys! They were professional, friendly, and made sure everything was handled quickly and correctly. Great service is hard to find these days, but they truly stood out. Five Guys is lucky to have them!
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Charlie Browning
Fantastic cheeseburger… grilled onions, bbq sauce and jalapeños. Just delicious!
Fries were good but a little over salted. Just ask for low/no salt fries.
When you need a burly and meaty burger… 5 guys fits.
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Caleb Bissett
I had higher hopes for this place, but left underwhelmed, and lighter in my wallet. The “patty melt” was just their grilled cheese with a patty in the middle. No rye bread, no Swiss cheese, and you have to request grilled onions. The fries were pretty good, and fresh cut. The Cajun has just the right amount of bite, and my kids loved the regular style. Had I paid about 30% less for the meal, it might have a slightly higher rating. However, it was twice as much as P. Terry’s or In and Out Burger, and either of those would have been better food. Next time I want to spend that sort of money on similar food, I’ll end up at Hopdoddy or Chilis before coming here.
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Haneen Rahhal
I’ve been a regular customer at this restaurant for a long time, usually visiting every few days with my young daughters. Unfortunately, my recent experience was extremely disappointing and upsetting.
During our last visit, the staff was completely different from usual. I was surprised to learn that they now charge $3 for water and don’t even provide regular water cups anymore — something that was never the case before.
After paying for our order, I asked for two cups of water. A new employee named Amy handed me the cups, but when I went with my daughters to fill them, she left the register — leaving a line of customers waiting — just to follow and watch us, as if we were doing something wrong.
One of my daughters wanted a tiny bit of soda, and I allowed her to have just a small amount. Amy immediately started yelling at me in front of everyone, saying I had to pay for it, even though it was a minimal amount. She was rude, loud, and completely unprofessional. My daughters started crying, and I was shocked and embarrassed.
I requested a refund because I no longer felt comfortable staying. The manager told my husband later that they were sorry, that Amy was a new trainee, and that they would call us to invite us back and apologize properly — but no one ever called.
This was one of the worst customer service experiences I’ve ever had. It’s sad because we used to enjoy coming here as a family, but after this incident, I don’t feel welcome anymore.
“I hope management takes this seriously and trains their staff on respect and customer service.”
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