Pan-Asian eatery serving a variety of dishes from Singapore chow mei fun to General Tso’s chicken.
Address and Contact Information
Address: 626 S Park St, Madison, WI 53715
Phone: (608) 250-8880
Website: http://www.orienthouseonline.com/?utm_source=gmb&utm_medium=website
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Reviews
So far, we have been most impressed with the various dumplings, dim sum and red bean offerings, and least impressed with what you might call the ‘traditional Chinese takeout’ food, like General Tso’s or Orange Chicken (pictured here). The latter tend to taste well enough, but be fairly dry.
Still, on the whole, better than average for takeout, and a very wide ranging menu means lots of opportunities to find new things we enjoy.
Will come back often for sure. The buns and the clear noodle as shown are all handmade.
Excellent food.
……………………
Okay, I was very angery and upset!
Cause I really liked their food, I start to order delivery from them. As you can see above.
I found a fly in my soup. A big black one! I was drinking out of their soup container, and I was half way to the bottom.
I was disgusted, but wasn’t really mad at the time. I called back, and I put the amount I paid for the soup as a store credit.
I order once after that, I found nothing. I was really happy.
Usually I only order their appetizers. I’ve been fine, so I wasnt really worried about their appetizers.
. I made a big order soon after.
Guess what, on the next day, when I was trying to finish the rest of my big order…… I found a gray hair in the lamb dish I ordered and pan scrub in my potatoes!!
I was so disgusted I have to throw them away.
They were off on that day, so I called them the following day.
I never got a call back from their owner. I called them again the following week. Whoever picked up the phone told me to call again later that night. I really liked one of their appetizer which I ‘ve been order it since the first time I ate there. I figured I’ll only order appetizer from now,and only when I really want it.
The server asked me,”Are you sure you want to order from us? I’m afraid that there’s a problem for you again.”
Excuse me?
Till now, I still didn’t hear anything back from the owner.
I never called back.
The problem is not the money! The problem is the experience and the unrespected treatment.
Them in a long time but I thought I would give it another shot. Ordered 3 items and while the fried rice is certainly not the best in town it was edible but the sesame chicken came almost looking gray and it is soggy and slimy, only could eat one bite. It’s disappointing because I used to order all the time from them and after the pandemic they really have gone down hill. I will unfortunately not waste my time ordering from them again.