Creative Strategist
Manager was rude on phone and when I asked a question he would just sit on phone not saying anything. My pizza cwme with no cheese and the meat was just on two pieces really and other mostly sauce. I order 2 pizzas and cheese bread. One pizza had no cheese. I just wanted to remake onlybone of two pizza. Came to store to show him the pizza cause he wouldn’t respond on the phone at all. Show him the pizza and on the phone he said he made it… before I came to location. Manger would not give any number to call for customer Complaint or district number. He was rude and inside store was not clean. Location in salisbury,NC on Avalon st. Im not from this area but I will not return and I will let my Social media followers and my group know how I was treated and how the pizza looked when delivery. I have photos and now if he offered to replace my pizza.I would not accept and I dony trust him . Horrible customer service i wouldn’t give 1 star but a -0 star. Worst experience of my life so far and I’m 47. He gave me his name and zi dont thinkthats real he had no name tag on which he suppose to. I work in management and it doesn’t go like this.
… moreNATALIA LOPEZ
I ordered 2 pizzas for delivery from this Dominos. Initially our order was delivered to the wrong address, at no fault to the driver. We called the store and explained the situation to which they stated that the delivery driver would be re-routed to our home address. Once the order was delivered to our home, the driver dropped the pizzas and picked them up and opened the boxes to look inside before handing me the meal. Again, no fault to the driver, she was very kind! I went inside and looked at the pizzas and found that one of them was completely wrong. I then decided to take the pizzas to the store and request that they remake the food. One of the employees I spoke with stated that he cannot remake both pizzas because only one of them is correct. I told him that I understand that, however, the pizzas were dropped AND are no longer hot, but he insisted that he can only remake one of the pizzas. I reluctantly agreed and went back to my car, after speaking with my wife, we decided that we just wanted a full refund. I went back inside and spoke with a manager who told me that she cannot give me a refund because the delivery driver had already been “checked out”, she explicitly stated that her District Manager is the only one who can do that. A statement that I know to be untrue. She finally stated that the district manager has to send my information to their IT guy so that he can process my refund.
A 35 minute delivery order turned into an hour and fifteen minute escapade and I am truly displeased and unsatisfied with the customer service at this location.
… moreMichael Long
Delivery driver was great. Food on the other hand……pizza was ok like usual but order a Philly cheasesteak sandwich and there was barely anything at all on it. Tasted only bread mainly. Ill add a picture. Very disappointed when we order pizza all the time. The sandwich was a waste of money and wasn’t good at all. Like I said I Tasted mainly bread
… moreChelsea Leadingham
By far the BEST Dominos location I’ve ordered from! The staff are always so kind and order is constantly fresh!! Keep it up guys, You are SO appreciated!!
… moreroger brown
They very friendly and professional. The pizza was made to order so it was fresh and hot. She made me aware of all the specials and deals that they had going for the day before I even ask. I highly recommend the mix and match which is the best bang for your buck. They also have inside and outside dining.
… moreaudrey atkinson
This is my favorite dominoes and I order quite frequently. The pizzas are always hot and fresh. Personally I’d like more cheese with my extra cheese but it’s still always good. Tonight I ordered a Memphis bbq pizza got one with Buffalo sauce on it. I called and they promptly fixed the issue. This store will continue to be my go to for pizza.
… moreTy’Shonia Curry
If I could give 0 stars I would! Long straight hair literally baked into the pizza !!! I literally got sick due to me eating the slice & the noticing the hair mid bite! I normally don’t complain but hair is a no go , we won’t even discuss the coldness or the fact that I’ve been on hold for 45 minutes to make them aware! Never again!
… moreBonnie
This has been one of the best locations I’ve ordered from. Not sure when y’all order, but my food has always been correct and hot; on top of my family members food as well. Now if I ever run into an issue, I’ll update this.
… moreBeth
Ordered a few times in the past few weeks & the food has been great. Delivery was fast & had no issues with my order.
… moreGod’s Child1993
Never in my life have I had to take back a 5 star review‼️ My son and I went to the pick up window on 8/1/25 to receive our order that we made online. We went all the way home and I opened the box and was angered by what I saw! I have never had any issues or someone to play with our food from this location before, so I didn’t think to check it before leaving the window. The food was made and packaged by a careless individual.l have NEVER had a pizza with just bread and no toppings, sauce, or cheese be giving to me in my life! I drove all the way back to the store. The girl taking orders just jumps on the make line and does not wash her filthy hands after touching cash and customers goes to remake the food! I was very disgusted and demanded the manager to give me my money back. He did not correct her at all and continued to allow her to make food with her dirty hands. If a health inspector were to see this, they would shut the store down. Please do better with the cleanliness and training! If you are considering eating here please go inside and WATCH them prepare your food instead of getting it delivered or picked up from the window.
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