Joseph Lovelady
I walked into this establishment, and a smiling face greeted me at the door. His name was Karter Metcalf, and he was the funniest guy I’ve ever met. He was very kind, respectful, and charismatic, and from the moment I arrived, he made me feel like a genuinely valued guest, not just another customer in line. He took the time to ask what I liked, listened closely, and then confidently recommended his favorite meal and it was absolutely delicious. What stood out most was how naturally he balanced professionalism with personality he kept the conversation light, made me laugh, and still made sure every detail of my visit was taken care of. You can tell he really enjoys what he does, and that energy is contagious. This wasn’t just good service; it turned an ordinary stop into a memorable experience that I’ve been talking about ever since. I will forever be thankful for this encounter thank you, Karter, for going above and beyond and making my day so special.
… moreReuben Reyes
Food was great as usual and consistent but some of the tables were not clean. Service was good and the place looked new. Overall I enjoyed eating a Whataburger here.
… moreAdam Dryden
We ordered online and didn’t receive all of the items on our order. AJ, the assistant manager went above and beyond to make things right and we are immensely grateful for his help. AJ would make a superb general manager, his customer service skills are on point and he is actively increasing the value of the Whataburger brand.
… moreJacob Franklin
This is the closest Whataburger to the OU campus, so it stays pretty busy. But service is still pretty fast. I always order through the app prior to arriving, and pick up in the online order express lane. Food is.always hot, fresh, and accurate. The building and parking lot are in prestine condition. I have been inside the store a few times, and it is always very clean. Employees are some of the nicest in the business.
… moreB H
Manager and staff are top notch. They’re really good people. The food is always consistently well made. Burgers, chicken, fries, shakes, it’s all good. I’ve even seen them cleaning the sidewalks and parking lot!
… moreDreamchaser
AJ was an absolute angel! Very friendly very helpful. Very personable and excels in customer service. I came in to pick up a delivery order, and he was so sweet and helpful answering all my questions since I’m still learning and had really great communication while I was waiting to pick up the order.
… moreLauralae Garcia
After driving for 8 hours They gave me hash browns instead of fries and no cheese on my burger. when I called them they acted like they couldn’t hear me Hung up on me twice! Said they couldn’t hear me so I called the other one. They just didn’t wanna deal with my complaints. I was very respectful and they gave nothing but bad service and disrespect. very bad service last time I was there the lady in the front was very rude to me when I was just picking up and order for DoorDash now that I got my own food they got my order wrong and they are very rude with no help. I would not recommend
… moreAaron
Asked for no onions you put them on anyways. You asked if I wanted ketchup it’s printed on the receipt yet no ketchup in the bag. Also no napkins in the bag? Common curtesy when a customer buys a bag of food you give them a couple napkins. Thank you for doing a return I’ll try a different burger spot.
… moreJames
Fast service with a smile. Extremely nice staff here this morning 1.21.26 Food was excellent and restaurant was very clean. Music was at a good level not too loud.
… moreAshley Michele
My boyfriend and I came up here to receive a free meal from corporate due to very poor service the previous weekend. We basically reorder what we had and the lady at the register misheard my boyfriend saying he had two breakfast burgers with a drink and no combo, my own meal was fine and actually made for dine in and not to go this time, grease definitely could’ve been changed though….the hashbrown sticks were edible but they were made in old grease. We finally get our food and my boyfriend didn’t get his two breakfast burgers, he only got one and she rang it up as a combo because he got hashbrown sticks when he didn’t even want the combo in the first place. He tells the person who brings our food out that he’s missing a breakfast burger and apparently she went to go get it but after a 20 minute wait with no extra burger we left and definitely will not be returning.
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