Brande Gee
When placing an order over the phone please select option 2 cause the people at the “call center “ will mess your order up. But the manager was understanding & they remade our pizza ✨
… moreROCKY MISKELLY
Absolutely the worst service ever. Having waited over half an hour since the website indicated that the pizza had been quality checked, I called to see if the estimated delivery time of 45 minutes was accurate. When told it was, I commented that my pizza would be over an hour and 15 minutes old when I got it. I asked if he would please inspect and make a fresh pizza if it was, as I expected, crusted and dry from being in a warmer for almost an hour. It finally arrived 1.5 hours after ordering. Wesley insisted that he could not because it would count against his inventory. So, for the cost of one ball of dough, WESLEY neglected to consider that I might be a revenue stream over time. It is a flawed business model, especially for a pizza franchise selling a product with the highest margin in the food industry. I blame it on the up-line manager, who has frightened front-line managers into being measured on inventory control rather than customer satisfaction. Save your money and get a Digiorno. I spent 35$ (counting a tip) for a 14-inch, two-topping cold, dry, thin, crust pizza. That took 90 minutes to be delivered
Update. Spoke with Amethyst the store manager. Got a heartfelt apology and a 25$ store credit. Very cordial exchange. Promised to educate employees that job one was taking care of customers. Will give them a second chance.
… moreanthony whitehead
Yes
This was my first time going to this dominos pizza in Madison,miss on 51.i went there because they had a special on pizza that I had to get &it saved me money.i sat down.ordered the pizza.i saw how it was made also.everybody was so friendly and kind to me.the pizza was very darn delicious and good when I got home.the special I had.i bought 2and I didn’t break the bank.it was very good and helpful.we are living in times where you need to look for any special you can get &they had it.i will be back to them.the pizza was very good.
… moreRush Greco
I usually enjoy my pizzas from Domino’s because they make them the way I ask but last time I asked for light marinara sauce and it was absolutely swimming in it. kids wouldn’t eat it it had so much sauce on it. not sure I will be ordering here again.
… moreCeleste Parish
My husband called his order in about 4:30. He was told it will be ready in 15-20 mins. I made it there at 5pm. I pulled around no one came to the window. I waited about 5 mins. I blew the horn. Someone came to the window I told them I was there to pick up an order, he looked it up said it wasn’t ready said it had like 5 more mins, asked me to drive around because there was some cars behind me. I drove around came back to the window, no one was at the window. I blew my horn again. Some one else came to the window. Told him I was there to pick up an order he looked it up, never came back to the window. By this time it’s 5:15-5:20. A young lady came to the register back there look like she was taking an order, she walked away I blew AGAIN, she came back I told her I was there to pick up an order she looked it up walked away didn’t say 1 sec or let me check but she did came back with the pizza.
… moreChelsea Tharp
I’ve been trying to give this location the benefit of the doubt for 2 years. Multiple times they delivered orders incomplete, and when I would tell them something was missing, they wouldn’t bother to bring back the item I had paid for — naturally, I had already tipped them! Today took the cake though. I put in an order for two pizzas yesterday for a Christmas party today. When I arrived to the location at 11, they told me the guy who makes pizzas wasn’t in. Thankfully, Little Caesar’s saved the day and was hot and ready!
… moreJenny Kelly
Online order canceled apparently due to a policy of not being able to reach someone on the phone. Their number went to voicemail because our system didn’t recognize the number and they never left a message….just automatically cancelled my order. What if I had ordered and went to take a shower??? Person I spoke with was very short with me and also hung up on me. We were charged immediately on our card and now have to wait 3-5 business days for a refund. Absolutely ridiculous!
… moreLisa Kuyrkendall
Pizza is always good and staff is always nice.
… moreMs Von
Today was the second time that I have gone to this location. I should have known after the first visit to never go back. They had to remake one pizza. The second pizza was burnt. They expected me to pay for the burnt pizza. NOT!!! All I really cared about was my boys eating since my youngest BG was low. The icing on the cake is that I was suppose have a 10 credit because of what happened before. It wasn’t there. I will not be going back to this location.
… more