

At Papa Johns Pizza in Springboro, OH, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it’s our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Springboro pizza for any occasion. Call us for pizza delivery in Springboro or stop by 545 West Central Avenue for carryout to order the best pizza in Springboro, along with breadsticks, wings, and more!
Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.
Address and Contact Information
Address: 545 W Central Ave, Springboro, OH 45066
Phone: (937) 743-6066
Order and Reservations
Order: Order online
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Reviews
Panic set in, as everything else that could have gone wrong prior to the party in fact had already gone wrong. Once talked off a ledge, I called Papa John’s and explained the situation and the woman on the other end of the phone was so understanding, sympathetic, and attentive to the time sensitivity of the situation. (Being on a scheduled time slot for the party location)…. I had all the pizza delivered to the party with in 15-20 minutes of my call!
THANK YOU! from the bottom of a overwhelmed and stressed out moms heart! Seriously thank you!
A+ customer service!!! In a world of negativity and expectation of being met with poor manners. I was blown away and met with understanding, empathy, and attention. Great Job Papa John’s!!! You saved the day!
However, on the day of the event, at approximately 4:00 PM, we received a call from the store stating that our order had been prepared early due to a system error. While we understand that mistakes can happen, we informed them that we could not accept the pizzas at that time, as we had not yet arrived at the venue. The delivery driver was understanding and agreed that the pizzas would need to be remade for the scheduled time.
Shortly after, the store manager called and insisted that the pizzas had to be delivered immediately due to a lack of storage space. When we explained that this was not an option and requested fresh pizzas at the scheduled time, the manager refused. When we asked to speak with someone higher up to resolve the issue, the manager responded unprofessionally—LAUGHING and stating that they could not provide their supervisor’s information. We were never once offered any alternative or help in this situation, only made to feel this was our fault and our problem now. The exact opposite of what anyone should be dealing with an hour before their child’s birthday party. The way the manager spoke to us and was unwilling to make things right was absolutely horrible and unacceptable.
Ultimately, due to the poor handling of the situation and the unprofessional treatment we received, we had no choice but to cancel the order entirely. This experience was disappointing, especially considering that we had planned in advance to ensure a smooth event.