Erin S.P. Brown
Men’s room was out of service, rotisserie chicken products were unavailable, chilli was unable for the chili dogs (I wanted a chili dogs and settled for a cheese burger), while I didn’t order a blizzard I should have because I would have earned a free one because every one that I saw served was served “upright”
… moreAnne Kingsley
This place does not accept ANYTHING off the DQ app. So bummed out! For over $5, I should have just gotten a 1/2 gal of Bunny Tracks!
… moreMaria Vargas
We have to get our ice cream for Around 35 minutes and 20 minutes to order don’t like disappointed
… moreAcacia Benson
Hands down, one of the worst Dairy Queen’s I’ve been to. Me and my sister just got lunch there and we order 2 burger combo meals. One was a cheeseburger and one was a bacon cheeseburger. We wait about 15 minutes and our order comes out. There is only one small bag. I look inside and there is one burger and a side of onion rings(which is the only thing they got right in our order), the burger is made wrong and we don’t have my sister’s entire meal(she paid $23 for the whole order). When she went to go tell them that they got our order wrong, the teen cashier asked if she still wanted it. of course, she paid for it.Once she finally told her it took another 10 minutes for the cashier to even ASK what was wrong with the order.We waited until they made it correctly and our lunch was still mediocre. My burger was cold and they barely had any sauce on it.
… moreRaquel Oatman
Went to grab a couple hotdogs and slushie drinks for my kids and waited in-line at the drive thru for almost 25 minutes. When I ordered, I seen there was a 2 for $5 deal for chili dogs, hamburgers and fries and pretzels. I asked if they could get me 2 hot dogs with out the chili for the $5 deal. They said yes. I then went ahead and ordered the two small Misty slushies and a hamburger as well as a pretzel for the 2 for $5. I went to the window and waited another 30 minutes because I only received 1 hotdog, 1 hamburger and 1 pretzel. They came back to the window when they seen I wasn’t leaving and I said I was missing items. They gave me the slushies and closed the window. I waited again until someone came back and asked what did I need. I said well I only received 3 food items when I paid for the 2 for $5 for 2 hot dogs and 1 hamburger and 1 pretzel. The kid said ok so you got extra food then? I said no. I’m sorry is there a manager that I can talk to please? Another employee came to the window and asked what the problem was. I said well I only received 3 food items when I paid 2 x for the 2 for $5 deal. I am missing a hot dog. The employee looked at me as if I had 3 heads. She said I don’t understand what the issue is……
Basic math here…….I said never mind. I have been in line now for a total of 40 minutes and there’s a long line. The manager on shift said oh ok and handed me the receipt. I left and over paid for 4 food items. Only received 3. I was also charged for an additional hamburger that I never ordered and never received.
I will not be back.
… moreCloud Strife
Over the last year of going to SSC DQ I have had several bad experiences I will share a few now as I am Done going there until they are under new management.
1. They cannot seem to fix there speaker in the Drive thru so communication Is Clear.
2. They have either gotten my order wrong or forgotten to give me something several times as if they just don’t Care enough to Pay attention.
3. I have drove all the way across Town several times just to find out they are not even open yet at 11:30am yet the sign says Open 11am used to be 10am.
4. Half the time I have went at 11:30am-12:30pm They tell me the Kitchen is Closed.
5. I have pulled up to the Drive thru several times and waited several minutes without any response from the speaker even after speaking up and trying to get there attention eventually had to pull up to the window and knock on it as they are not paying attention to that either and it’s not because they are busy it’s because they are on there Phones or Goofing off.
Bottom line I will not be returning to the SSC location and I advise everyone else to do the same and not waste your time.
… moreLance Platt
Drive thru was quick but not that efficient. I ordered a chocolate shake and got a vanilla one. There were no napkins in my takeout bag even though I ordered messy chili cheese hot dogs. Lobby was closed on the middle of a Saturday afternoon to either dine-in or to be present to correct the errors.
… moreShelby Christian
Took nearly ten minutes for ice cream cones, asked for one in a cup for our child. We got our slushy drink quickly, then a long wait for one cone, had to ask for the third item, the small vanilla with a cup and the multiple teenagers just stared at us when we asked for our final item. No cup. We understand mistakes happen but don’t make us feel like the idiots for asking for what we paid for. Awful service.
… moreTallow
My partner and I couldn’t find any open to close hour but online says there were open when I got home at 8:30.
But I got there at 8:17 p.m. I was told they were close and truly not mad about that. What makes me mad is the fact that they allowed someone to wait a few minutes and order but when I pulled up was told they closed even though the person right in front of me was able to order. No one was behind me wasn’t told machines were shutting down. Was just told they were closed and nothing else.
… moreKari Chamberlain
I just was there and got 2 chicken strip baskets. And the white gravy was just water with both of them and they don’t give you the full meal you are paying for. Missing chicken strip and no toast in either of the baskets but I sure did pay for it. Very disappointed in my food and how the employees can’t take the time to make sure your order is good or right. It was myself and one other car so not like it was busy. Its to bad do like to stop there sometimes.
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